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Retail Banking Manager Jobs in Indiana (NOW HIRING)

Farmers State Bank

Retail Banker

Fremont, IN · On-site

$18.75 - $22.51/hr

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Farmers State Bank

Retail Banker

Topeka, IN · On-site

$15 - $22.51/hr

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Farmers State Bank

Retail Banker

Topeka, IN · On-site

$15/hr

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Farmers State Bank

Retail Banker

Fremont, IN · On-site

$15/hr

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Farmers State Bank

Retail Banker

Topeka, IN · On-site

$18.75 - $22.51/hr

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Farmers State Bank

Retail Banker

Angola, IN · On-site

$15 - $22.51/hr

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Farmers State Bank

Retail Banker

Fremont, IN · On-site

$15 - $22.51/hr

Retail Banker Reports to : Branch Management Supervises : None Summary : Provides prompt, courteous service to customers by processing transactions provided, answering questions, and referring to ...

Bank of Montreal

Retail Relationship Banker

Crown Point, IN · On-site

$17.50 - $23/hr

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Applies the risk management framework to the portfolio to protect the Bank's assets and maintain ...

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All JobsRetail Banking JobsRetail Banking Manager JobsRetail Banking Manager Jobs in Indiana

Retail Banking Manager information

See Indiana salary details

$35.7K

$59.7K

$71.4K

How much do retail banking manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for retail banking manager in Indiana is $59,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a retail banking manager do?

A Retail Banking Manager oversees the daily operations of a bank branch or multiple branches, ensuring excellent customer service, effective sales of banking products, and compliance with regulations. They are responsible for leading and training staff, managing budgets, and achieving sales targets. Retail Banking Managers also handle customer inquiries and resolve issues, working to improve the overall banking experience for clients. Their role is crucial in fostering client relationships and driving the branch's financial success.

What are the key skills and qualifications needed to thrive as a retail banking manager?

To thrive as a Retail Banking Manager, you need a solid background in finance, sales, and customer service, often backed by a degree in business or finance and relevant banking experience. Familiarity with banking software, CRM systems, and regulatory compliance (such as AML/KYC certifications) is typically required. Strong leadership, problem-solving, and interpersonal skills allow you to motivate teams and build lasting client relationships. These capabilities are crucial for achieving branch targets, ensuring regulatory adherence, and delivering excellent customer experiences.

What are the main challenges retail banking managers face in balancing customer service and achieving sales targets?

Retail Banking Managers often need to strike a balance between providing exceptional customer service and meeting ambitious sales targets for banking products. This can be challenging as it requires motivating staff to remain customer-focused while also driving performance to achieve branch goals. Managers typically handle this by fostering a team environment focused on consultative selling, ongoing staff training, and setting clear, achievable targets. Strong communication and leadership skills are essential for navigating these challenges and ensuring both customer satisfaction and business growth.

What is the difference between Retail Banking Manager vs Customer Service Representative?

AspectRetail Banking ManagerCustomer Service Representative
Required CredentialsHigh school diploma, bachelor's degree often preferred, banking certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentBranch management, team leadership, strategic planningCustomer service counters, call centers, branch floors
Employer & Industry UsageCommercial banks, retail banking branchesRetail banks, credit unions, financial institutions
Common Search & Comparison IntentUnderstanding managerial roles, career progressionCustomer interaction, service skills, entry-level roles

The Retail Banking Manager oversees branch operations, manages staff, and develops banking services, requiring leadership skills and relevant certifications. In contrast, Customer Service Representatives focus on assisting customers with transactions and inquiries, typically with less formal education. While both roles are essential in retail banking, the manager has a broader strategic and supervisory role, whereas the representative handles day-to-day customer interactions.

Do retail banking managers get paid a lot?

Retail banking managers typically earn a competitive salary that varies based on experience, location, and the size of the bank. According to industry data, the median annual salary ranges from $60,000 to $120,000, with higher earnings possible in larger institutions or metropolitan areas. They often receive bonuses and benefits, and strong leadership and customer service skills can influence compensation.

How hard is it to get into retail banking?

Getting into a retail banking manager role typically requires a combination of relevant experience in banking or finance, strong customer service skills, and often a bachelor's degree in finance, business, or a related field. Employers may also prefer candidates with leadership abilities and knowledge of banking regulations, with some positions requiring professional certifications such as the Series 6 or 63 licenses. Entry can be competitive, but gaining experience in banking roles and developing key skills can improve chances of entry.

What are the most commonly searched types of Retail Banking jobs in Indiana?

The most popular types of Retail Banking jobs in Indiana are:

What are popular job titles related to Retail Banking Manager jobs in Indiana?

For Retail Banking Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Retail Banking Manager jobs in Indiana look for?

The top searched job categories for Retail Banking Manager jobs in Indiana are:

What cities in Indiana are hiring for Retail Banking Manager jobs?

Cities in Indiana with the most Retail Banking Manager job openings:

Retail Banking Manager jobs near you
Infographic showing various Retail Banking Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $59,665 per year, or $28.7 per hour.

RETAIL TRAINER

Jasper, IN • On-site

Springs Valley Bank & Trust Company
51 - 200 employees
Learn more about Springs Valley Bank & Trust Companyexternal

$45K - $60K/yr

Full-time

Posted 3 days ago

New

Job description

DEPARTMENT: Deposit Operations
CLASSIFICATION: Exempt
REPORTS TO: Deposit Manager
LOCATION: Jasper Banking Center, 1500 Main Street. Travel to other banking centers is required based on training needs.
SUPERVISES: No supervisory responsibilities
POSITION SUMMARY: Make an impact by helping our retail banking team learn, grow, and deliver exceptional service. As Retail Trainer, you will turn banking knowledge into practical, engaging learning experiences for personal bankers and universal bankers across our banking centers. You will serve as a trusted resource for teller operations, new accounts, consumer lending, retail sales, systems, policies, and regulatory building employee confidence and supporting a consistent customer experience.
WHY SPRINGS VALLEY? At Springs Valley Bank & Trust Company, you will join a locally owned community bank where your work can make a visible difference for customers, teammates, and the communities we serve. Our culture values initiative, continuous learning, ownership, respect, integrity, teamwork, and responsive service. As an intern, you will be welcomed as part of the team, learn from experienced professionals, explore career paths across banking, and build practical skills while contributing to our mission of enhancing the financial quality of life in our communities.
WHAT YOU'LL DO:
  • Deliver engaging, practical training for new and current personal bankers and universal bankers in teller operations, new accounts, consumer lending, retail sales, systems, products, and services.
  • Create and maintain clear, useful learning resources-including guides, job aids, presentations, and reference materials-that reflect current policies, procedures, and regulatory requirements.
  • Coach employees throughout the learning process, assess understanding, provide constructive feedback, and report training progress.
  • Evaluate training effectiveness, identify learning gaps, and continuously improve content and delivery methods.
  • Partner with Banking Center Managers, Deposit Operations, Compliance, and Audit to address training needs, findings, policy updates, and regulatory changes.
  • Support successful product, service, process, and system launches by developing and delivering timely training before implementation.
  • Maintain and update Quality Management manuals and related resources.
  • Stay connected to day-to-day banking center operations through hands-on experience and occasional coverage, ensuring training remains practical and relevant.
  • Keep current on retail banking practices, instructional methods, and emerging training tools and channels.
  • Other duties as assigned.
WHAT WE'RE LOOKING FOR:
  • Two to four years of experience in teller operations, new accounts, consumer lending, retail banking, or a related customer-facing financial services role is preferred.
  • Training, coaching, facilitation, or employee development experience is a plus.
  • A bachelor's degree in human resources, business, education, or a related field is preferred but not required; relevant experience will also be considered.
  • Enjoy coaching others and bring leadership, initiative, patience, curiosity, and enthusiasm for learning.

EOE, including disability/vets

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