Retail Banking Manager
Salem, UT · On-site
The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.
Retail Banking Manager
Salem, UT · On-site
The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.
Retail Banking Manager
Overland Park, KS · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Overland Park, KS · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Raleigh, NC · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Raleigh, NC · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Albany, NY · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Albany, NY · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Denver, CO · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Denver, CO · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Austin, TX · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Austin, TX · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Columbus, OH · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Columbus, OH · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Dallas, TX · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Dallas, TX · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Nashville, TN · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Nashville, TN · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Chicago, IL · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Chicago, IL · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Scottsdale, AZ · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Scottsdale, AZ · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Miami, FL · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Miami, FL · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Minneapolis, MN · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Minneapolis, MN · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.
The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.
Retail Banking Manager
Atlanta, GA · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Atlanta, GA · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Philadelphia, PA · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Philadelphia, PA · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Morristown, TN · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager
Morristown, TN · On-site
$94K - $293K/yr
... Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are ...
Retail Banking Manager information
See salary details
$37.5K - $40.9K
8% of jobs
$40.9K - $44.3K
9% of jobs
$44.3K - $47.7K
0% of jobs
$47.7K - $51.1K
0% of jobs
$51.1K - $54.5K
3% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$54.5K - $58K
4% of jobs
$58K - $61.4K
4% of jobs
$61.4K - $64.8K
13% of jobs
The median wage is $67K / yr.
$64.8K - $68.2K
13% of jobs
$70K is the 75th percentile. Wages above this are outliers.
$68.2K - $71.6K
39% of jobs
$71.6K - $75K
7% of jobs
$37.5K
$62.7K
$75K
How much do retail banking manager jobs pay per year?
As of Aug 18, 2026, the average yearly pay for retail banking manager in the United States is $62,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $70,000.00 per year, depending on experience, location, and employer.
What does a retail banking manager do?
A Retail Banking Manager oversees the daily operations of a bank branch or multiple branches, ensuring excellent customer service, effective sales of banking products, and compliance with regulations. They are responsible for leading and training staff, managing budgets, and achieving sales targets. Retail Banking Managers also handle customer inquiries and resolve issues, working to improve the overall banking experience for clients. Their role is crucial in fostering client relationships and driving the branch's financial success.
What are the key skills and qualifications needed to thrive as a retail banking manager?
To thrive as a Retail Banking Manager, you need a solid background in finance, sales, and customer service, often backed by a degree in business or finance and relevant banking experience. Familiarity with banking software, CRM systems, and regulatory compliance (such as AML/KYC certifications) is typically required. Strong leadership, problem-solving, and interpersonal skills allow you to motivate teams and build lasting client relationships. These capabilities are crucial for achieving branch targets, ensuring regulatory adherence, and delivering excellent customer experiences.
What are the main challenges retail banking managers face in balancing customer service and achieving sales targets?
Retail Banking Managers often need to strike a balance between providing exceptional customer service and meeting ambitious sales targets for banking products. This can be challenging as it requires motivating staff to remain customer-focused while also driving performance to achieve branch goals. Managers typically handle this by fostering a team environment focused on consultative selling, ongoing staff training, and setting clear, achievable targets. Strong communication and leadership skills are essential for navigating these challenges and ensuring both customer satisfaction and business growth.
What is the difference between Retail Banking Manager vs Customer Service Representative?
| Aspect | Retail Banking Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, bachelor's degree often preferred, banking certifications | High school diploma or equivalent, on-the-job training |
| Work Environment | Branch management, team leadership, strategic planning | Customer service counters, call centers, branch floors |
| Employer & Industry Usage | Commercial banks, retail banking branches | Retail banks, credit unions, financial institutions |
| Common Search & Comparison Intent | Understanding managerial roles, career progression | Customer interaction, service skills, entry-level roles |
The Retail Banking Manager oversees branch operations, manages staff, and develops banking services, requiring leadership skills and relevant certifications. In contrast, Customer Service Representatives focus on assisting customers with transactions and inquiries, typically with less formal education. While both roles are essential in retail banking, the manager has a broader strategic and supervisory role, whereas the representative handles day-to-day customer interactions.
Do retail banking managers get paid a lot?
Retail banking managers typically earn a competitive salary that varies based on experience, location, and the size of the bank. According to industry data, the median annual salary ranges from $60,000 to $120,000, with higher earnings possible in larger institutions or metropolitan areas. They often receive bonuses and benefits, and strong leadership and customer service skills can influence compensation.
How hard is it to get into retail banking?
Getting into a retail banking manager role typically requires a combination of relevant experience in banking or finance, strong customer service skills, and often a bachelor's degree in finance, business, or a related field. Employers may also prefer candidates with leadership abilities and knowledge of banking regulations, with some positions requiring professional certifications such as the Series 6 or 63 licenses. Entry can be competitive, but gaining experience in banking roles and developing key skills can improve chances of entry.
More about Retail Banking Manager jobs
What cities are hiring for Retail Banking Manager jobs?
Cities with the most Retail Banking Manager job openings:
What are the most commonly searched types of Retail Banking jobs?
The most popular types of Retail Banking jobs are:
Who are the top companies hiring for Retail Banking Manager jobs?
The top employers for Retail Banking Manager jobs are:
What states have the most Retail Banking Manager jobs?
States with the most job openings for Retail Banking Manager jobs include:
What job categories do people searching Retail Banking Manager jobs look for?
The top searched job categories for Retail Banking Manager jobs are:
Job description
Who is CCBank? Founded in 1993, CCBank, soon to be Accordia Bank, is a community-focused financial institution, serving the banking needs of Utah residents. We dedicate ourselves to providing a community bank that focuses on the financial and social health of our local communities and the state of Utah. We pride ourselves on quick decisions made at the local level.
Summary: The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products. Serves as the primary officer for deposit accounts and treasury management solutions, builds referral networks, and ensures exceptional service and compliance. Manages deposit portfolios for profitability and risk, resolves complex client issues, and supports branch operations as needed.
Supervisory Responsibilities:
Summary: The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products. Serves as the primary officer for deposit accounts and treasury management solutions, builds referral networks, and ensures exceptional service and compliance. Manages deposit portfolios for profitability and risk, resolves complex client issues, and supports branch operations as needed.
- Develop and maintain a strong network of referral sources and centers of influence to drive new business through proactive prospecting and in-person client engagement.
- Expand and deepen client relationships by cross-selling a comprehensive suite of products, including treasury management, deposit accounts, and consumer and commercial loans.
- Build trust and collaboration internally and externally through exceptional problem-solving, ownership, and follow-through, delivering superior customer service and support.
- Provide a full range of deposit products and services to consumers and businesses with a focus on relationship development, deposit growth, and service excellence.
- Backup to the Assistant Branch Manager in opening new accounts and perform account maintenance as needed, ensuring compliance with all bank policies and procedures.
- Manage the deposit portfolio with a balanced approach to sales, efficiency, risk, and profitability.
- Resolve complex client issues and complaints promptly and professionally.
- Maintain the highest ethical standards and ensure compliance with all applicable laws and regulations.
Supervisory Responsibilities:
- Exceptional customer service leader who is able to guide, train, coach, and mentor employees. Additional responsibilities including but not limited to hiring, completing performance evaluations, advancements, etc.
- Foster a positive and customer-centric culture within the branch.
- Implement and monitor legal compliance measures, ensuring the branch is compliant with all Bank policies and procedures.
- Work alongside the Assistant Branch Manager in preparing the branch for audits, working with audit staff to resolve any identified issues.
- Develop and maintain strong relationships with key stakeholders, including but not limited to customers, vendors, and business partners.
- Coordinate with the Bank's Security Officer to ensure physical security of the branch, including cash handling, fraud prevention, and adherence to safety protocols.
- Oversee facilities management of the branch, including maintenance and repairs which helps ensure a welcoming and safe environment.
About CCBank
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
51 - 200 Employees
Headquarters location
Sandy, UT, US
Year founded
1993