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Director Retail Banking Jobs (NOW HIRING)

BANK-SHARED SERVICE

Retail Banking Coordinator

Maplewood, MO · On-site

$16.75 - $22.50/hr

Act as the primary contact for customers requesting retail banking appointments, overseeing ... Experience with banking platforms (Navigator, Director, Business Analytics) * Project management ...

Commerce Bank

Retail Banking Group Manager

Wichita, KS · On-site

$105K - $123K/yr

... retail banking activities and staff members in a specific Community Bank region. Work Schedule ... each direct report's individual needs * Perform all necessary management functions, including ...

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Director Retail Banking information

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$39.5K

$104.1K

$190K

How much do director retail banking jobs pay per year?

As of Jun 17, 2026, the average yearly pay for director retail banking in the United States is $104,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $131,000.00 per year, depending on experience, location, and employer.

What does a Director of Retail Banking do?

A Director of Retail Banking oversees the operations and strategic direction of a bank's retail banking division. This includes managing branch networks, developing retail banking products and services, ensuring customer satisfaction, and driving business growth. They are responsible for achieving sales targets, ensuring regulatory compliance, and leading teams of branch managers and staff. The role also involves analyzing market trends and implementing initiatives to enhance the customer experience.

What is the difference between Director Retail Banking vs Branch Manager?

AspectDirector Retail BankingBranch Manager
ResponsibilitiesOversees multiple branches, develops retail banking strategies, manages regional performanceManages daily branch operations, supervises staff, ensures customer service standards
Required CredentialsBachelor's degree, extensive banking experience, leadership skillsBachelor's degree, banking or finance experience, customer service skills
Work EnvironmentRegional or corporate office, strategic planning focusIndividual branch, operational focus
Industry UsageCommonly used in large banks and financial institutionsUsed across various banking institutions for branch-level management

The main difference between a Director Retail Banking and a Branch Manager lies in scope and responsibilities. The Director Retail Banking focuses on strategic oversight across multiple branches and regional performance, while the Branch Manager handles daily operations within a single branch. Both roles require banking experience and leadership skills, but the Director role involves higher-level planning and management.

What are the key skills and qualifications needed to thrive as a Director of Retail Banking, and why are they important?

To thrive as a Director of Retail Banking, you need strong leadership skills, in-depth knowledge of banking operations, financial products, regulatory compliance, and typically a degree in finance, business, or a related field. Familiarity with core banking systems, CRM software, and regulatory reporting tools, along with relevant certifications such as Certified Retail Banker (CRB), is often required. Exceptional communication, strategic thinking, and people management skills help drive team performance and customer satisfaction. These competencies are essential for ensuring operational excellence, regulatory adherence, and sustainable growth in a competitive retail banking environment.

How does a Director of Retail Banking typically collaborate with branch managers and other department leaders?

A Director of Retail Banking works closely with branch managers to set performance targets, ensure regulatory compliance, and implement strategic initiatives across branches. They regularly coordinate with leaders from departments such as marketing, risk management, and operations to align retail banking services with overall business objectives. This collaboration often involves cross-functional meetings, sharing best practices, and jointly addressing challenges such as improving customer experience or launching new products. Effective communication and partnership are essential for driving consistent results and fostering a cohesive team environment.
More about Director Retail Banking jobs
What cities are hiring for Director Retail Banking jobs? Cities with the most Director Retail Banking job openings:
What are the most commonly searched types of Retail Banking jobs? The most popular types of Retail Banking jobs are:
What states have the most Director Retail Banking jobs? States with the most job openings for Director Retail Banking jobs include:
What job categories do people searching Director Retail Banking jobs look for? The top searched job categories for Director Retail Banking jobs are:
Director Retail Banking jobs near you
Infographic showing various Director Retail Banking job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 75% Full Time, 13% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $104,058 per year, or $50 per hour.

Product Director (Retail Banking)

Consortia Group

Dallas, TX

$200K/yr

Full-time

Posted 5 days ago

Job description

You’re a senior product leader who understands that retail banking doesn’t stop at an app and this is your opportunity to define how branches operate for the future.

This role is for someone who has spent time close to branches, cash operations, in-person customer journeys, and the real operational complexity of retail banking. If your background is purely digital, this won’t be the right fit. If, however, you’ve led products that support how banks actually operate day-to-day, this is a rare opportunity to take ownership at scale.

You’ll step into a senior, highly visible Product Director role, owning a meaningful portfolio that supports physical financial services environments. The client is investing heavily in this space and is building product leadership where it currently does not exist giving you genuine influence.

Why this role stands out

  • Physical retail banking focus: You’ll shape technology that supports branch operations, automation, and in-person banking activity.

  • B2B at enterprise scale: Complex stakeholders, long-term customers, and products that banks rely on to operate safely and efficiently.

  • Outcomes over theatre: This is a pragmatic environment that values delivery, commercial impact, and real-world improvement over buzzwords.

What you’ll be doing

  • Owning product strategy, roadmap, and prioritisation across a retail banking focused portfolio.

  • Leading cross-functional delivery with engineering, operations, and commercial teams.

  • Translating market realities, customer needs, and operational constraints into clear product decisions.

  • Acting as a credible product voice in front of senior stakeholders who understand retail banking deeply.

  • Measuring product performance and continuously improving based on adoption, outcomes, and feedback.

What you’ll bring

  • Hands-on exposure to retail banking operations, particularly in physical or branch-based contexts.

  • Product experience in B2B environments.

  • Experience working with or for financial institutions beyond purely digital channels.

  • A track record of delivery, not just strategy decks.

This role will suit someone who wants to apply their retail banking knowledge in a product-led environment, without needing to be the loudest voice in the room to make an impact.

Key Information

Job Title: Product Director (Retail Banking)
Location: Dallas, TX
Work Policy: 5 days onsite
Salary: Circa $200,000 base + bonus + relocation allowance

Consortia is a specialist recruitment agency with consultants focused on global roles within UX, Product, Data, and Engineering markets. If this Product Director (Retail Banking) job in Dallas, TX doesn’t align with your preferences, but you are open to exploring other opportunities, please still register by applying to this role so we can match you to other requirements.

Kindly be aware that we cannot respond individually due to the high volume of applications; however, even if we do not contact you to move forward for this role, we will keep your details for future reference when a more suitable opportunity becomes available.

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