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Retail Banking Associate Jobs (NOW HIRING)

Gulf Coast Bank

BANKING ASSOCIATE

Abbeville, LA · On-site

$13/hr

A genuine interest in serving the customer is the key to being a successful Banking Associate. P r ... Services customer with their retail banking needs by performing the following transactions: o ...

Commerce Bank

Commercial Banking Associate

Springfield, MO · On-site

$21.40 - $24.50/hr

Process retail banking transactions, daily overdraft approval and fraud verification and customer ... Associate's degree in related field preferred * 1+ years' relevant experience required **Level of ...

Dieterich Bank

Retail Banker

Teutopolis, IL · On-site

$17 - $22/hr

Retail Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...

HomeTrust Bank

Universal Banking Associate

Cary, NC · On-site

The Universal Banking Associate handles transaction processing to establishing new customer ... Participate in retail and business sales, service and product training meetings, team huddles, and ...

HomeTrust Bank

Universal Banking Associate

Suwanee, GA · On-site

The Universal Banking Associate handles transaction processing to establishing new customer ... Participate in retail and business sales, service and product training meetings, team huddles, and ...

HomeTrust Bank

Universal Banking Associate

Cary, NC

The Universal Banking Associate handles transaction processing to establishing new customer ... Participate in retail and business sales, service and product training meetings, team huddles, and ...

HomeTrust Bank

Universal Banking Associate

Raleigh, NC · On-site

The Universal Banking Associate handles transaction processing to establishing new customer ... Participate in retail and business sales, service and product training meetings, team huddles, and ...

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Retail Banking Associate information

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How much do retail banking associate jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for retail banking associate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What does a Retail Banking Associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a Retail Banking Associate, and why are they important?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

What are some common challenges Retail Banking Associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.
More about Retail Banking Associate jobs
What cities are hiring for Retail Banking Associate jobs? Cities with the most Retail Banking Associate job openings:
What are the most commonly searched types of Retail Banking jobs? The most popular types of Retail Banking jobs are:
What states have the most Retail Banking Associate jobs? States with the most job openings for Retail Banking Associate jobs include:
What job categories do people searching Retail Banking Associate jobs look for? The top searched job categories for Retail Banking Associate jobs are:
Retail Banking Associate jobs near you
Infographic showing various Retail Banking Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,334 per year, or $18.4 per hour.
BANKING ASSOCIATE

BANKING ASSOCIATE

Gulf Coast Bank

Abbeville, LA • On-site

$13/hr

Full-time

Re-posted 7 days ago

Job description

Gulf Coast Bank is looking for Bank Associates/Tellers for multiple locations. The ideal candidate must have exceptional customer service and sales skills, along with cash handling experience. Employees may be required to perform both sales and service duties depending on the needs of the customer and under the Direction of the Branch Manager. A genuine interest in serving the customer is the key to being a successful Banking Associate.

Primary Responsibilities:

  • Provide quality customer service, while selling the bank’s products to customers
  • Services customer with their retail banking needs by performing the following transactions:

o Withdrawals

o Deposits

o Handling of negotiable instruments, etc.

o Open new accounts

  • Sells bank products and services; solicits new business through promotions at the branch, telephone and mail, etc.
  • Teller Responsibilities:

o Responsible for security and maintenance of proper cash requirements in the teller drawers

o Adheres to bank guidelines in balancing of drawer

o Open / closes the banking center according to security procedures

o Assist in retention of customers by promoting bank services and cross selling bank products based on customer needs

o Comply with federal banking regulations including, but not limited to: US Patriot Act, Secrecy Act, Reg CC, etc.

o Participate in the general upkeep and appearance of the banking center

Requirements:

  • High School Diploma or equivalent
  • Must be available Monday thru Friday 8:00am to 6:00pm
  • Banking experience a plus
  • Cash handling experience
  • Analytical skills
  • Excellent communication skills, verbal and written
  • Computer skills (standard applications such as Outlook, Word, Excel)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.