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Retail Banking Associate Jobs (NOW HIRING)

Bankeasy

Retail Banking Specialist II

East Bethel, MN · On-site

$19.57 - $26.40/hr

This person should have an associate's degree and a minimum of two years of related experience, or ... Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that ...

Berkshire Bank

Retail Management Associate

Boston, MA · On-site

$21.55 - $36.63/hr

Retail Banking Department: Branch Admin Reports to: Director of Retail Status: Non-Exempt Grade: 8 ... The primary responsibility of the Retail Management Associate is to provide support to The Division ...

Td

Banking Associate

Chelsea, MA · On-site

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role ... retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS ...

TD Bank Group

Banking Associate - Leominster

Leominster, MA · On-site

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role ... retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS ...

Hills Bank

Retail Banker

Iowa City, IA · On-site

$18.50/hr

Handle all typical banking transactions presented by customers in person, through drive up, via ... Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree.

Hills Bank

Retail Banker

Mount Vernon, IA · On-site

$18.50/hr

Handle all typical banking transactions presented by customers in person, through drive up, via ... Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree.

Plantemoran

Investment Banking Associate

Chicago, IL

S. registered broker/dealer, is an investment bank providing merger and acquisition services to ... Food/Retail, and Healthcare. We bring up-market analysis, strategy, and capability to the middle ...

Plantemoran

Investment Banking Associate

Denver, CO · On-site

S. registered broker/dealer, is an investment bank providing merger and acquisition services to ... Food/Retail, and Healthcare. We bring up-market analysis, strategy, and capability to the middle ...

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Retail Banking Associate information

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How much do retail banking associate jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for retail banking associate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What does a Retail Banking Associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a Retail Banking Associate, and why are they important?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

What are some common challenges Retail Banking Associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.
More about Retail Banking Associate jobs
What cities are hiring for Retail Banking Associate jobs? Cities with the most Retail Banking Associate job openings:
What are the most commonly searched types of Retail Banking jobs? The most popular types of Retail Banking jobs are:
What states have the most Retail Banking Associate jobs? States with the most job openings for Retail Banking Associate jobs include:
What job categories do people searching Retail Banking Associate jobs look for? The top searched job categories for Retail Banking Associate jobs are:
Retail Banking Associate jobs near you
Infographic showing various Retail Banking Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,334 per year, or $18.4 per hour.
Retail Banking Coordinator (44096)

Retail Banking Coordinator (44096)

LANDMARK NATIONAL BANK

Manhattan, KS • On-site

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities.
We are currently looking for a Retail Banking Coordinator to join the Landmark team in our central region. Here are all the details:
HOW YOU WILL CONNECT
Provides leadership and management for a team in an assigned region that consistently delivers the Landmark National Bank commitment To be champions and catalysts for our communities. Models exceptional customer service and demonstrates a high level of knowledge of all bank products and services. Responsible for building and maintaining relationships with new and existing customers and represents a positive bank image through community engagement. Accountable for efficient, compliant, and profitable operations at all regional locations. Holds team accountable for service and sales performance standards, and provides necessary supervision, training, coaching and development to support team success. Works closely with team, other bank divisions, and bank leadership to develop, monitor, and achieve branch and regional goals.
WHO YOU ARE
  • Bachelor's Degree in Business or related field, or equivalent work experience
  • Supervisory and management experience
  • Maintain a high degree of discretion and confidentiality
  • Demonstrated leadership skills
  • Able to exercise sound business judgement
  • Strong planning and organizational skills
  • Advanced communication and customer service skills, including experience with presentations
  • Consumer lending experience, preferred
  • Advanced level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook)

WHAT YOU WILL DO
  • Provide excellent customer service by modeling the Landmark National Bank commitment To be champions and catalysts for our communities, which includes training, coaching, and developing your team in assessing and addressing customer needs.
  • Advance customer and bank success by utilizing a high level of knowledge of all bank products and services to support your team in connecting current and prospective customers to Landmark National Bank products and services.
  • Build and maintain relationships with all customers, your team, and community partners.
  • Serve customers with consumer loan needs by accepting, inputting, closing, and approving consumer loan requests, and train and mentor your team in the delivery of consumer loan services.
  • Represent Landmark National Bank through community engagement to advance the bank's reputation both during and after business hours.
  • Ensure compliance with internal controls, operational procedures, and risk management policies, including regular audits.
  • Collaborate with team, other bank divisions, and bank leadership to develop, monitor, and achieve branch and regional goals.
  • Supervise, train, coach, and develop your team of associates and managers, including utilizing the Quarterly Job Progress Plan and other performance development processes and reviews.
  • Manage your professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance.
  • Responsible for performance counseling, including making and recommending disciplinary action decisions.
  • Utilize prescribed hiring process to select team members.
  • Engage in and initiate Landmark National Bank Culture initiatives and team success activities, including Daily Huddles, Weekly Rally Meetings, and Celebration events.
  • Demonstrate ability to exercise sound business judgement, including collecting and analyzing data to inform decisions.
  • Represent the bank well in the community.
  • Performs other duties and projects as assigned.
  • Adhere to bank policies and procedures.

PHYSICAL DEMANDS
  • The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the associate is frequently required to sit or stand, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The associate is occasionally required to move about the facility. Visual ability to view a computer screen for long periods of time is required.
  • The associate must occasionally lift and/or move up to 30 pounds.
  • Evening and weekend work based on business need.
  • Valid driver's license.
  • Ability to travel to banks in region.

BENEFITS WE OFFER YOU
  • Group health, dental, and vision insurance options
  • Health savings accounts (HSA) and Flexible spending accounts (FSA)
  • Fully paid Life Insurance and Long-term disability
  • 401k options with 401k Matching and Profit Sharing Retirement Plan
  • Paid Time Off (PTO) program in addition to 11 paid holidays
  • Discount on various bank services
  • Employee Referrals
  • Wellness Reimbursements
  • 529 College Savings Plan Payroll Deduction

A credit and background check is a final part of the hiring process.
Landmark National Bank is an EEO/ADA/Veteran employer.

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