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Retail Banking Associate Jobs (NOW HIRING)

First Citizens Bank

Premier Client Banker II

Phoenix, AZ · Hybrid

$17.25 - $21.50/hr

... associates. More information can be found at Qualifications: Bachelor's Degree and 2 years of experience in Financial Services relationship management, Retail Banking, Private Banking, or Wealth ...

First Citizens Bank

Premier Client Banker II

Phoenix, AZ · Hybrid

$17.25 - $21.50/hr

... associates. More information can be found at Qualifications: Bachelor's Degree and 2 years of experience in Financial Services relationship management, Retail Banking, Private Banking, or Wealth ...

TD Bank

Banking Associate - Sudbury, MA

Sudbury, MA · On-site

$63.04/hr

## Banking Associate - Sudbury, MAPostulerremote type: Sur placelocations: Sudbury, Massachusettstime ... retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS ...

Berkshire Bank

Retail Management Associate

Boston, MA · On-site

$21.55 - $36.63/hr

Retail Banking Department: Branch Admin Reports to: Director of Retail Status: Non-Exempt Grade: 8 ... The primary responsibility of the Retail Management Associate is to provide support to The Division ...

Plantemoran

Investment Banking Associate

Chicago, IL

S. registered broker/dealer, is an investment bank providing merger and acquisition services to ... Food/Retail, and Healthcare. We bring up-market analysis, strategy, and capability to the middle ...

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Retail Banking Associate information

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$10

$18

$38

How much do retail banking associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail banking associate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What does a retail banking associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a retail banking associate?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

What are some common challenges retail banking associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.
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What are the most commonly searched types of Retail Banking jobs? The most popular types of Retail Banking jobs are:
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Retail Banking Associate jobs near you
Infographic showing various Retail Banking Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,334 per year, or $18.4 per hour.

Part-time Community Banking Associate (Teller) - Traditions Bank

ACNB BANK

York, PA • On-site

$15.75 - $19.75/hr

Part-time

Re-posted 18 days ago

Job description

Join Our Team as a Part-time Community Banking Associate (Bank Teller) in York at Traditions Bank, a division of ACNB!

Are you passionate about building relationships and finding solutions for customers? Do you thrive in a dynamic and community-focused environment? If so, Traditions Bank is looking for you to join our team as a part-time Community Banking Associate (Bank Teller) at our Susquehanna Trail Office!

What We’re Looking For:

  • Experience: Retail or customer-facing role (Key Holder / Assistant Manager) where sales goals are met and cash counting is accurate.
  • Professional Skills:
    • A dependable work style – you follow procedures, show up on time, and take pride in doing things right.
    • Comfort in handling cash transactions, maintaining accuracy.
    • Strong communication skills with the ability to represent the bank confidently with customers and teammates.
    • Basic computer skills, including MS Office, and ability to learn new systems quickly.
  • Education: High school diploma or equivalent.
  • Physical Requirements: Ability to regularly lift and/or move approximately 20 pounds and occasionally lift and/or move approximately 50 pounds of coin.

Key Responsibilities:

  • Customer Service: Greet and assist customers in a friendly and courteous manner using the Bank Service Excellence Standards.
  • Transaction Handling: Accept deposits, cash checks, accept loan payments, sell official checks, and maintain an approved level of cash.
  • Relationship Building: Ask questions and identify needs to enhance customer relationships; actively refer customers to appropriate Community Banking team members.
  • Daily Operations: Prepare daily settlement and proof of cash transactions; balance cash drawer accurately and efficiently on a daily basis.
  • Support & Compliance: Cooperate with and support adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.

Why You’ll Love Working with Us:

  • Engage with the Community: Interact with customers and perform a variety of banking transactions to service the communities we serve.
  • Build Relationships: Use your interpersonal skills to enhance customer relationships and provide exceptional service.
  • Grow with Us: Opportunities to mentor new associates and generate referrals to internal business partners.
  • Career Advancement: At ACNB Bank, we believe in promoting from within. As you demonstrate your skills and dedication, you'll have opportunities to advance to higher positions within the bank, such as Community Banking Associate II, Branch Manager, or even roles in Wealth Management, Treasury Management, Insurance Services, Mortgage Lending, and more!


Join us at Traditions Bank, a division of ACNB, and be a part of a team that values community, relationships, and exceptional service. Apply today and start your journey with us!

Apply Now! Our Careers page will help you find the job you've been looking for: https://www.acnb.com/careers-employment

Location: 2305 Susquehanna Trail N, York, PA 17404

Hours: 24 - 27 hours/week, various during bank branch hours (Mon-Fri 9a-5p, Sat 9a-12p)

Dress code: Business casual

ACNB Bank is an Equal Opportunity Employer.

ACNB BANK logo

About ACNB BANK

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

201 - 500 Employees

Headquarters location

Gettysburg, PA, US

Year founded

1857

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