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Head Of Retail Banking Jobs (NOW HIRING)

MRINetwork Jobs

Director of Retail Banking

Linden, PA · On-site

Director of Retail Banking A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to ...

MRINetwork Jobs

Director of Retail Banking

Linden, PA · On-site

Director of Retail Banking A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to ...

Avigail Adam Jewelry

Head of Retail

Langhorne, PA · On-site

$150K - $200K/yr

The Head of Retail will oversee our current brick-and-mortar stores and retail teams while building the scalable systems and structure needed to drive revenue, profitability, and long-term growth.

Avigail Adam LLC

Head of Retail

Langhorne, PA · On-site

$150 - $200/hr

The Head of Retail will oversee our current brick-and-mortar stores and retail teams while building the scalable systems and structure needed to drive revenue, profitability, and long-term growth.

New

Frette

Head of Retail

Manhattan, NY

The Head of Retail is a newly created leadership role at Frette, reporting directly to the Group Chief Executive Officer and serving as a key member of the Retail Leadership Team. This role is ...

Sightglass Coffee Roasters

Head of Retail

Los Angeles, CA · On-site

$125 - $145/hr

The Head of Retail reports to the CEO and holds full P&L responsibility for the retail channel, leading a team of approximately 100 employees across Northern and Southern California. This role ...

Frette

Head of Retail

Manhattan, NY · On-site

The Head of Retail is a newly created leadership role at Frette, reporting directly to the Group Chief Executive Officer and serving as a key member of the Retail Leadership Team. This role is ...

Frette

Head of Retail

Manhattan, NY · On-site

The Head of Retail is a newly created leadership role at Frette, reporting directly to the Group Chief Executive Officer and serving as a key member of the Retail Leadership Team. This role is ...

Frette

Head of Retail

Manhattan, NY · On-site

The Head of Retail is a newly created leadership role at Frette, reporting directly to the Group Chief Executive Officer and serving as a key member of the Retail Leadership Team. This role is ...

SimpliSafe

Head of Retail

Boston, MA · On-site

As Head of Retail, you will own SimpliSafe's retail channel: the partner relationships, the P&L, the account plans, and the strategic direction of where we take this channel next. You'll deepen and ...

SimpliSafe

Head of Retail

Boston, MA

As Head of Retail, you will own SimpliSafe's retail channel: the partner relationships, the P&L, the account plans, and the strategic direction of where we take this channel next. You'll deepen and ...

SimpliSafe

Head of Retail

Boston, MA · On-site

As Head of Retail, you will own SimpliSafe's retail channel: the partner relationships, the P&L, the account plans, and the strategic direction of where we take this channel next. You'll deepen and ...

Socket.dev

Head of Retail

Boston, MA · On-site

$201 - $268/hr

Deep retail expertise, with a track record of owning and growing retail accounts and channels. * Experience selling hardware or subscription services through retail channels -- ideally in a ...

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Head Of Retail Banking information

See salary details

$39.5K

$104.1K

$190K

How much do head of retail banking jobs pay per year?

As of Aug 24, 2026, the average yearly pay for head of retail banking in the United States is $104,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $131,000.00 per year, depending on experience, location, and employer.

What is a head of retail banking?

A Head of Retail Banking oversees the strategic direction, growth, and operations of a bank's retail division. They are responsible for managing branch networks, driving customer acquisition and retention, ensuring compliance with regulations, and enhancing financial performance. This role involves developing banking products, improving customer experience, and leading teams to achieve business goals. Strong leadership, financial acumen, and a deep understanding of banking regulations are essential for success in this position.

What are the typical daily responsibilities of a head of retail banking?

A Head Of Retail Banking oversees the performance of multiple retail branches, ensuring they meet sales goals, comply with regulations, and deliver excellent customer service. Daily tasks often include analyzing key performance indicators, setting strategic goals, supporting branch managers, and collaborating with product and risk teams to improve offerings and processes. The role also involves monitoring market trends, coaching teams, and addressing operational challenges as they arise. This position requires balancing high-level decision-making with attention to detail in daily branch operations, making it both dynamic and impactful for the organization.

What are the key skills and qualifications needed to thrive in the head of retail banking position, and why are they important?

To thrive as a Head Of Retail Banking, you need deep expertise in retail banking operations, financial products, risk management, and a track record of leadership, usually supported by a degree in finance, business, or a related field. Familiarity with core banking systems, customer relationship management (CRM) tools, and compliance-related certifications such as CAMS or relevant regulatory training are commonly expected. Strong interpersonal skills, strategic vision, and the ability to motivate and manage large teams are crucial soft skills for excelling in this role. These competencies are essential to drive business growth, ensure regulatory compliance, and foster superior customer service across all retail banking branches.

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Head Of Retail Banking jobs near you
Infographic showing various Head Of Retail Banking job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $104,058 per year, or $50 per hour.

Director of Retail Banking

MRINetwork Jobs

Linden, PA • On-site

Full-time

Posted 10 days ago

Job description

Director of Retail Banking

A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to its retail banking organization.

This role comes at an important time for the bank. Customer behavior and branch traffic continue to change, and the bank is placing greater emphasis on service, relationship-building, employee development, and making the most of its branch network. The Director will help lead that transition while providing day-to-day leadership and support branch managers need to succeed.

This is not a position where someone is simply stepping into an established playbook. The bank has recognized the need for stronger oversight across its retail organization and is looking for someone who can help define what that looks like. The right person will have the opportunity to build relationships with branch leaders, identify opportunities to improve how the network operates, and turn good ideas into practical changes.

The Director will work closely with senior leadership and branch managers, providing a central point of leadership and support across the retail organization.

Key Responsibilities

  • Provide leadership, mentoring, and oversight to branch managers and retail banking staff.
  • Establish greater consistency in branch operations, service standards, and customer experience.
  • Monitor branch performance and identify opportunities for process and operational improvements.
  • Support the continued development of a service-focused retail banking culture.
  • Lead training, coaching, and professional development efforts across the branch network.
  • Oversee and support consumer lending activities within the retail organization.
  • Help develop and implement retail banking initiatives and strategies across the branch network.
  • Identify opportunities to improve business development, customer outreach, and deposit growth.
  • Serve as a liaison between branch leadership and senior management.

What We're Looking For

  • Bachelor's degree required.
  • Significant experience in retail banking, branch banking, or a related financial services leadership role.
  • Proven experience leading, mentoring, and developing branch managers and frontline banking teams.
  • Strong understanding of branch operations, consumer lending, deposits, and customer service.
  • A forward-thinking leader who can identify opportunities for improvement and help put those ideas into action.
  • Strong communication and relationship-building skills.
  • Someone who is comfortable balancing day-to-day execution with a broader view of where retail banking is headed.
  • Business development experience is a plus, but this is not primarily a sales-focused role.

Why Consider It?

  • Build something of your own: This is a newly created position, giving you the opportunity to help define the role, establish processes, and shape the future of the bank's retail organization.
  • Meaningful leadership scope: Lead and mentor branch managers and retail banking professionals across a multi-location network.
  • Visibility: Work directly with senior leadership while helping influence the bank's retail strategy and execution.
  • Opportunity for growth: This role offers the chance to make a meaningful impact today while creating additional opportunities for leadership down the road.
  • Competitive compensation and benefits: The bank offers a competitive salary and comprehensive benefits package..

Interested?

If this opportunity aligns with your experience and career goals, please apply using the “Apply” link or contact:

Rob Titterington Sr. Banking Recruiter Highland Consulting Group rtitterington@mri-hcg.com 724.837.6337

Confidentiality

Highland Consulting Group will never share your resume or information without your explicit consent.