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Retail Banking Manager Jobs (NOW HIRING)

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

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Retail Banking Manager information

See salary details

$37.5K

$62.7K

$75K

How much do retail banking manager jobs pay per year?

As of May 28, 2026, the average yearly pay for retail banking manager in the United States is $62,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Banking Manager, and why are they important?

To thrive as a Retail Banking Manager, you need a solid background in finance, sales, and customer service, often backed by a degree in business or finance and relevant banking experience. Familiarity with banking software, CRM systems, and regulatory compliance (such as AML/KYC certifications) is typically required. Strong leadership, problem-solving, and interpersonal skills allow you to motivate teams and build lasting client relationships. These capabilities are crucial for achieving branch targets, ensuring regulatory adherence, and delivering excellent customer experiences.

What are the main challenges Retail Banking Managers face in balancing customer service and achieving sales targets?

Retail Banking Managers often need to strike a balance between providing exceptional customer service and meeting ambitious sales targets for banking products. This can be challenging as it requires motivating staff to remain customer-focused while also driving performance to achieve branch goals. Managers typically handle this by fostering a team environment focused on consultative selling, ongoing staff training, and setting clear, achievable targets. Strong communication and leadership skills are essential for navigating these challenges and ensuring both customer satisfaction and business growth.

What does a Retail Banking Manager do?

A Retail Banking Manager oversees the daily operations of a bank branch or multiple branches, ensuring excellent customer service, effective sales of banking products, and compliance with regulations. They are responsible for leading and training staff, managing budgets, and achieving sales targets. Retail Banking Managers also handle customer inquiries and resolve issues, working to improve the overall banking experience for clients. Their role is crucial in fostering client relationships and driving the branch's financial success.

What is the difference between Retail Banking Manager vs Customer Service Representative?

AspectRetail Banking ManagerCustomer Service Representative
Required CredentialsHigh school diploma, bachelor's degree often preferred, banking certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentBranch management, team leadership, strategic planningCustomer service counters, call centers, branch floors
Employer & Industry UsageCommercial banks, retail banking branchesRetail banks, credit unions, financial institutions
Common Search & Comparison IntentUnderstanding managerial roles, career progressionCustomer interaction, service skills, entry-level roles

The Retail Banking Manager oversees branch operations, manages staff, and develops banking services, requiring leadership skills and relevant certifications. In contrast, Customer Service Representatives focus on assisting customers with transactions and inquiries, typically with less formal education. While both roles are essential in retail banking, the manager has a broader strategic and supervisory role, whereas the representative handles day-to-day customer interactions.

More about Retail Banking Manager jobs
What cities are hiring for Retail Banking Manager jobs? Cities with the most Retail Banking Manager job openings:
What are the most commonly searched types of Retail Banking jobs? The most popular types of Retail Banking jobs are:
Who are the top companies hiring for Retail Banking Manager jobs? The top employers for Retail Banking Manager jobs are:
What states have the most Retail Banking Manager jobs? States with the most job openings for Retail Banking Manager jobs include:
What job categories do people searching Retail Banking Manager jobs look for? The top searched job categories for Retail Banking Manager jobs are:
Infographic showing various Retail Banking Manager job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 38% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,703 per year, or $30.1 per hour.
Retail Banking Manager

Retail Banking Manager

Accenture

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Accenture Federal Services rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

47th of 424 rated business services


Job description

Retail Banking Manager

Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. Visit us at www.accenture.com .

In Strategy & Consulting, we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent, and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention.

As a Management Consulting Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are engaging Accenture to partner on their strategic transformations, benefit from leading-edge thought leadership, and modernize their business models and technology. You lead teams to deliver data- and AI-powered solutions, shape digital transformation roadmaps, and ensure alignment between business goals and technology outcomes. You are trusted by clients and colleagues to deliver results and foster innovation. Skills include:

  • Lead client engagements that combine business strategy, technology enablement, and operational transformation
  • Build and sustain trusted client relationships through insight-driven recommendations
  • Translate complex business problems into actionable AI and data-driven use cases
  • Design and implement data-enabled operating models for retail banking
  • Apply automation and AI to build intelligent workflows that optimize processes and customer experience
  • Accelerate transformation via agile delivery and AI-enabled solutions
  • Partner with technology teams to shape and execute digital transformation roadmaps, ensuring alignment between business goals and technology outcomes
  • Lead change management initiatives to embed digital and AI capabilities across organizations
  • Collaborate across Accenture's ecosystem to deliver One Accenture value to clients

Must be willing to travel up to 80% (Monday - Thursday)

What You Need:

  • A combined 5+ years of experience in one or more of the following:
  • Management consulting experience
  • Consumer lending/mortgage lending experience
  • Core banking experience
  • Demonstrated ability to be part of a team delivering complex projects
  • A Bachelor's degree

Bonus Points:

  • Experience with agentic AI use case deployment or building AI agents for banking workflows
  • Hands-on exposure to generative AI solutions and prompt engineering
  • Experience with channel modernization/ transformation (branch, contact center, digital)
  • Familiarity with cloud-native architectures and data governance frameworks
  • Entrepreneurial mindset and ability to innovate beyond traditional consulting approaches
  • Proficiency in visual storytelling tools (PowerPoint, data visualization platforms)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 02/06/2026 and open for at least 3 days.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

California $94,400 to $293,800

Cleveland $87,400 to $235,000

Colorado $94,400 to $253,800

District of Columbia $100,500 to $270,300

Illinois $87,400 to $253,800

Maryland $94,400 to $253,800

Massachusetts $94,400 to $270,300

Minnesota $94,400 to $253,800

New York $87,400 to $293,800

New Jersey $100,500 to $293,800

Washington $100,500 to $270,300

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the?Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.


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