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Retail Banking Manager Jobs in Indiana (NOW HIRING)

Retail Banking Sales & Service Guides, directs, and coaches employees to deliver exceptional ... Manages transactional outcomes for customer calls or defers to appropriate internal business groups.

New

Teller Retail Banker

Shelbyville, IN · On-site

$17.25 - $21.50/hr

OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Evansville, IN · On-site

$17.25 - $21.50/hr

OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Vincennes, IN · On-site

$15.50 - $19.50/hr

OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Michigan City, IN · On-site

$17.50 - $21.75/hr

OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Columbus, IN · On-site

$16.75 - $21/hr

OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Newburgh, IN · On-site

$17 - $21.25/hr

OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Anderson, IN · On-site

$15.50 - $19.50/hr

OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Teller Retail Banker

Bloomington, IN · On-site

$14 - $17.50/hr

OR a Bachelor's degree. • Previous instore banking experience is preferred, but not required. • ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Supports operational activities (e.g. inventory management, escalated service requests, following ...

Retail Banking Sales & Service This is a part-time position typically scheduled for 20 hours per ... Supports operational activities (e.g. inventory management, escalated service requests, following ...

Retail Relationship Banker

Carmel, IN · Hybrid

$18.50 - $24.25/hr

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Applies the risk management framework to the portfolio to protect the Bank's assets and maintain ...

Showing results 21-40

Retail Banking Manager information

See Indiana salary details

$35.7K

$59.7K

$71.4K

How much do retail banking manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for retail banking manager in Indiana is $59,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a retail banking manager do?

A Retail Banking Manager oversees the daily operations of a bank branch or multiple branches, ensuring excellent customer service, effective sales of banking products, and compliance with regulations. They are responsible for leading and training staff, managing budgets, and achieving sales targets. Retail Banking Managers also handle customer inquiries and resolve issues, working to improve the overall banking experience for clients. Their role is crucial in fostering client relationships and driving the branch's financial success.

What are the key skills and qualifications needed to thrive as a retail banking manager?

To thrive as a Retail Banking Manager, you need a solid background in finance, sales, and customer service, often backed by a degree in business or finance and relevant banking experience. Familiarity with banking software, CRM systems, and regulatory compliance (such as AML/KYC certifications) is typically required. Strong leadership, problem-solving, and interpersonal skills allow you to motivate teams and build lasting client relationships. These capabilities are crucial for achieving branch targets, ensuring regulatory adherence, and delivering excellent customer experiences.

What are the main challenges retail banking managers face in balancing customer service and achieving sales targets?

Retail Banking Managers often need to strike a balance between providing exceptional customer service and meeting ambitious sales targets for banking products. This can be challenging as it requires motivating staff to remain customer-focused while also driving performance to achieve branch goals. Managers typically handle this by fostering a team environment focused on consultative selling, ongoing staff training, and setting clear, achievable targets. Strong communication and leadership skills are essential for navigating these challenges and ensuring both customer satisfaction and business growth.

What is the difference between Retail Banking Manager vs Customer Service Representative?

AspectRetail Banking ManagerCustomer Service Representative
Required CredentialsHigh school diploma, bachelor's degree often preferred, banking certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentBranch management, team leadership, strategic planningCustomer service counters, call centers, branch floors
Employer & Industry UsageCommercial banks, retail banking branchesRetail banks, credit unions, financial institutions
Common Search & Comparison IntentUnderstanding managerial roles, career progressionCustomer interaction, service skills, entry-level roles

The Retail Banking Manager oversees branch operations, manages staff, and develops banking services, requiring leadership skills and relevant certifications. In contrast, Customer Service Representatives focus on assisting customers with transactions and inquiries, typically with less formal education. While both roles are essential in retail banking, the manager has a broader strategic and supervisory role, whereas the representative handles day-to-day customer interactions.

Do retail banking managers get paid a lot?

Retail banking managers typically earn a competitive salary that varies based on experience, location, and the size of the bank. According to industry data, the median annual salary ranges from $60,000 to $120,000, with higher earnings possible in larger institutions or metropolitan areas. They often receive bonuses and benefits, and strong leadership and customer service skills can influence compensation.

How hard is it to get into retail banking?

Getting into a retail banking manager role typically requires a combination of relevant experience in banking or finance, strong customer service skills, and often a bachelor's degree in finance, business, or a related field. Employers may also prefer candidates with leadership abilities and knowledge of banking regulations, with some positions requiring professional certifications such as the Series 6 or 63 licenses. Entry can be competitive, but gaining experience in banking roles and developing key skills can improve chances of entry.

What are the most commonly searched types of Retail Banking jobs in Indiana?

The most popular types of Retail Banking jobs in Indiana are:

What are popular job titles related to Retail Banking Manager jobs in Indiana?

For Retail Banking Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Retail Banking Manager jobs in Indiana look for?

The top searched job categories for Retail Banking Manager jobs in Indiana are:

What cities in Indiana are hiring for Retail Banking Manager jobs?

Cities in Indiana with the most Retail Banking Manager job openings:

Infographic showing various Retail Banking Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $59,665 per year, or $28.7 per hour.

Regional Manager HFA and Preferred Banking

Huntington

Indianapolis, IN • On-site, Remote

Full-time

Re-posted 21 days ago


Job description

Description Summary: The Regional Manager - HFA & Preferred Banking is a strategic leadership role responsible for managing a team of Licensed Preferred Bankers and Financial Advisors across a Retail Banking branch network. This role oversees regional sales activities, regulatory compliance, operational execution, and client relationship management, ensuring delivery of comprehensive financial solutions including planning, advisory, brokerage, and insurance services. The manager fosters collaboration across business lines and drives performance through coaching, development, and strategic direction.

Duties and Responsibilities: Lead, motivate, and develop a high-performing team of Licensed Preferred Bankers and Financial Advisors through coaching, mentoring, and goal setting. Oversee regional sales strategies and ensure alignment with corporate objectives and client needs. Ensure compliance with all regulatory requirements and internal policies, maintaining a strong risk management culture.

Partner with internal stakeholders (Branch, Mortgage, Business Banking, Private Bank, etc.) to deepen client relationships and expand business opportunities. Actively recruit, onboard, and retain top talent in the financial services industry. Lead regional mass affluent banker and financial advisor expansion in alignment with retail branch, regional banking and wealth management growth

Provide legendary customer service and ensure all client interactions are suitable and in the client's best interest. Manage operational effectiveness of advisors and support staff, including Sales Support Managers and Client Relationship Specialists. Communicate strategic direction and program updates to executive leadership and cross-functional teams.

Supervise 20-30 FINRA registered representatives and associated support staff. Coordinate sales efforts with branch, OCR partners, and private bank regional leadership. Address and resolve customer complaints and escalate when necessary.

Maintain current knowledge of financial instruments, industry trends, and risk-related changes. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 5+ years of experience in the securities or banking industry.

3+ years of experience managing a team. Active Life and Health Insurance Licenses. FINRA Licenses: Series 7, 63/65 or 66, 24 Preferred Qualifications: Previous experience managing a team of Financial Advisors and/or Licensed Bankers Strong leadership, communication, and strategic planning skills.

Proven ability to drive sales performance and ensure compliance. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home.

Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Apply.