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Retail Banking Jobs (NOW HIRING)

Starion Bank

Retail Banking Supervisor

Middleton, WI · On-site

Join Our Team as a Retail Banking Supervisor at Starion Bank in Wisconsin! Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on ...

Starion Bank

Retail Banking Supervisor

Sun Prairie, WI · On-site

Join Our Team as a Retail Banking Supervisor at Starion Bank in Wisconsin! Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on ...

Starion Bank

Retail Banking Supervisor

Monona, WI · On-site

Join Our Team as a Retail Banking Supervisor at Starion Bank in Wisconsin! Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on ...

NBT Bank

Retail Banking Administrator

Norwich, NY

$30.73 - $40.99/hr

Collaborates closely with EVP of Retail Banking, TM & MM's, Retail Controller, and other members of the Retail Banking team. Education and Experience: * Associates degree and 2 years of relevant ...

NBT Bank

Retail Banking Administrator

Norwich, NY · On-site

$30.73 - $40.99/hr

Collaborates closely with EVP of Retail Banking, TM & MM's, Retail Controller, and other members of the Retail Banking team. Education and Experience: * Associates degree and 2 years of relevant ...

Union Bank & Trust Company

Retail Banking Intern

Lincoln, NE · On-site

$15 - $17.50/hr

The Retail Banking Intern will gain hands-on experience in the retail banking operations while supporting the branch team in delivering exceptional customer service. Under the guidance of experienced ...

Union Bank & Trust Company

Retail Banking Intern

Lincoln, NE · On-site

$15 - $17.50/hr

The Retail Banking Intern will gain hands-on experience in the retail banking operations while supporting the branch team in delivering exceptional customer service. Under the guidance of experienced ...

Accenture

Retail Banking Manager

Arlington, VA · On-site

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

New

Bank Gloucester

Retail Banking Specialist I

Essex, MA · On-site

$20 - $22/hr

BANKGLOUCESTER Retail Banking Specialist I - The Retail Banking Specialist is responsible for front line transactions, as well as representing to our customers the first stage of all account ...

MRINetwork Jobs

Director of Retail Banking

Linden, PA · On-site

Director of Retail Banking A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to ...

MRINetwork Jobs

Director of Retail Banking

Linden, PA · On-site

Director of Retail Banking A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to ...

MRINetwork Jobs

Director of Retail Banking

Linden, PA · On-site

Director of Retail Banking A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to ...

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Retail Banking information

See salary details

$37.5K

$62.7K

$75K

How much do retail banking jobs pay per year?

As of Sep 2, 2026, the average yearly pay for retail banking in the United States is $62,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is retail banking?

Retail banking refers to the provision of banking services to individual consumers rather than businesses or corporations. Services typically include savings and checking accounts, personal loans, mortgages, credit cards, and other financial products designed for everyday banking needs. Retail banks operate through branch networks, online platforms, and ATMs to make banking accessible and convenient for the general public. The main goal is to help individuals manage their personal finances and access credit when needed.

What are the key skills and qualifications needed to thrive as a retail banker, and why are they important?

To thrive as a Retail Banker, you need a strong understanding of financial products, customer service expertise, and typically a degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and regulatory compliance certifications such as AML/KYC are commonly required. Excellent communication, problem-solving, and relationship-building skills help you connect with clients and resolve their banking needs. These abilities are crucial for delivering high-quality customer service, ensuring regulatory compliance, and driving business growth in a competitive financial environment.

What are some common challenges faced by professionals in retail banking, and how can they be overcome?

Professionals in retail banking often face challenges such as meeting ambitious sales targets, adapting to rapidly changing technology, and managing a diverse customer base with varying needs. Building strong product knowledge, actively seeking customer feedback, and staying current with digital banking trends are essential strategies for overcoming these challenges. Additionally, collaborating closely with team members and participating in ongoing training can help retail bankers deliver excellent customer service and achieve their performance goals.

What is the difference between Retail Banking vs Personal Banker?

AspectRetail BankingPersonal Banker
Primary RoleProvides banking services to individual customers, including accounts, loans, and depositsAssists individual clients with banking needs, offering personalized financial advice and services
CredentialsTypically requires banking or finance certifications, high school diploma or higherSimilar credentials, often with additional sales or customer service experience
Work EnvironmentBranch offices, banks, financial institutionsBank branches, customer service centers
Employer & Industry UsageUsed broadly across retail banks and financial institutionsCommonly employed within retail banks as frontline staff

Retail Banking encompasses a broad range of banking services offered to the general public, while Personal Bankers focus on providing personalized assistance and financial advice to individual clients within retail banking settings. Both roles require similar credentials and work in comparable environments, but Retail Banking is a broader sector, whereas Personal Bankers are specialized frontline staff.

How hard is it to get into retail banking?

Getting into retail banking typically requires a high school diploma or equivalent, with some positions preferring or requiring a college degree in finance, business, or related fields. Entry-level roles often involve customer service skills and basic financial knowledge, and some employers may require relevant certifications or training programs; competition can vary based on location and economic conditions.

What do you do in retail banking?

In retail banking, professionals provide financial services to individual customers, including opening and managing accounts, processing transactions, offering loans and credit products, and advising on savings and investment options. They often work in bank branches and use banking software to serve clients efficiently.

What does a retail banker do?

A retail banker provides banking services to individual customers, including opening and managing accounts, processing transactions, offering loan and mortgage options, and advising on financial products. They often work in bank branches and need strong customer service and financial knowledge to assist clients effectively.
More about Retail Banking jobs

What cities are hiring for Retail Banking jobs?

Cities with the most Retail Banking job openings:

What are the most commonly searched types of Retail Banking jobs?

The most popular types of Retail Banking jobs are:

What states have the most Retail Banking jobs?

States with the most job openings for Retail Banking jobs include:

Retail Banking jobs near you
Infographic showing various Retail Banking job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,703 per year, or $30.1 per hour.

Retail Banking Supervisor

Starion Bank

Middleton, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Join Our Team as a Retail Banking Supervisor at Starion Bank in Wisconsin!

Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank! 

Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally. 

Position: Retail Banking Supervisor
Location: Wisconsin

Key Responsibilities:
  • Lead and direct the daily retail banking function for multiple branches. Ensure quality customer service, address and resolve issues, promote relationship development, onboard and train retail banking staff and monitor compliance
  • Coach and manage direct reports to ensure maximum productivity, efficiency and delivery of resources necessary to support strategic initiatives
  • Troubleshoot and resolve complex customer and internal inquiries
  • Serve as subject knowledge expert for all retail banking transactions, products and services
  • Participate in community activities and leadership positions to maintain visibility with target clients
Qualifications:
  • 3 years demonstrated customer service, sales, and retail banking experience required
  • Supervisory and leadership skills required
  • 2-year college degree or completion of a specialized course of study at a business or trade school
  • Demonstrated high level of flexible interpersonal skills, customer service, trustworthiness, credibility and diplomacy are required
  • Must be willing and able to travel
What We Offer:
  • Competitive Salary: Your hard work deserves great pay!
  • Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
  • Retirement Planning: 401K and profit-sharing options.
  • Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
  • Work-Life Balance: Paid vacation and holidays.
Recognized Excellence:

Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!

Ready to Make a Difference?

If you’re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com! Starion Bank- Taking You Further.

Apply now and become a vital part of our team!

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Apply