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Retail Banking Jobs (NOW HIRING)

Retail Banking Administrator

Norwich, NY · On-site

$30.73 - $40.99/hr

Collaborates closely with EVP of Retail Banking, TM & MM's, Retail Controller, and other members of the Retail Banking team. Education and Experience: * Associates degree and 2 years of relevant ...

Retail Banking Administrator

Norwich, NY · On-site

$30.73 - $40.99/hr

Collaborates closely with EVP of Retail Banking, TM & MM's, Retail Controller, and other members of the Retail Banking team. Education and Experience: * Associates degree and 2 years of relevant ...

The Retail Banking Executive manages Retail Banking Centers and all of their functions within a large region, develops and implements strategies to grow market share within their assigned region. The ...

POSITION TITLE: Retail Banking ApprenticeREPORTS TO: Branch ManagerCLASSIFICATION: Non-ExemptREVISED: 2026 SUMMARYThe Retail Banking Apprenticeship Program offers insight and hands-on experience ...

Retail Banking Officers are charged with ensuring the proper training and development of the staff, providing excellent customer service while identifying sales opportunities and performing account ...

BANKGLOUCESTER Retail Banking Specialist I - The Retail Banking Specialist is responsible for front line transactions, as well as representing to our customers the first stage of all account ...

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

New

Retail Banking Representative

Miami, FL · On-site

$14.75 - $19.25/hr

The Retail Banking Representative (Broward) is responsible for opening new accounts, personal and business; ensuring the proper documentation for new accounts has been gathered and properly ...

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Retail Banking information

See salary details

$37.5K

$62.7K

$75K

How much do retail banking jobs pay per year?

As of Aug 12, 2026, the average yearly pay for retail banking in the United States is $62,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in retail banking, and how can they be overcome?

Professionals in retail banking often face challenges such as meeting ambitious sales targets, adapting to rapidly changing technology, and managing a diverse customer base with varying needs. Building strong product knowledge, actively seeking customer feedback, and staying current with digital banking trends are essential strategies for overcoming these challenges. Additionally, collaborating closely with team members and participating in ongoing training can help retail bankers deliver excellent customer service and achieve their performance goals.

What are the key skills and qualifications needed to thrive as a retail banker, and why are they important?

To thrive as a Retail Banker, you need a strong understanding of financial products, customer service expertise, and typically a degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and regulatory compliance certifications such as AML/KYC are commonly required. Excellent communication, problem-solving, and relationship-building skills help you connect with clients and resolve their banking needs. These abilities are crucial for delivering high-quality customer service, ensuring regulatory compliance, and driving business growth in a competitive financial environment.

What is the difference between Retail Banking vs Personal Banker?

AspectRetail BankingPersonal Banker
Primary RoleProvides banking services to individual customers, including accounts, loans, and depositsAssists individual clients with banking needs, offering personalized financial advice and services
CredentialsTypically requires banking or finance certifications, high school diploma or higherSimilar credentials, often with additional sales or customer service experience
Work EnvironmentBranch offices, banks, financial institutionsBank branches, customer service centers
Employer & Industry UsageUsed broadly across retail banks and financial institutionsCommonly employed within retail banks as frontline staff

Retail Banking encompasses a broad range of banking services offered to the general public, while Personal Bankers focus on providing personalized assistance and financial advice to individual clients within retail banking settings. Both roles require similar credentials and work in comparable environments, but Retail Banking is a broader sector, whereas Personal Bankers are specialized frontline staff.

What is retail banking?

Retail banking refers to the provision of banking services to individual consumers rather than businesses or corporations. Services typically include savings and checking accounts, personal loans, mortgages, credit cards, and other financial products designed for everyday banking needs. Retail banks operate through branch networks, online platforms, and ATMs to make banking accessible and convenient for the general public. The main goal is to help individuals manage their personal finances and access credit when needed.

How hard is it to get into retail banking?

Getting into retail banking typically requires a high school diploma or equivalent, with some positions preferring or requiring a college degree in finance, business, or related fields. Entry-level roles often involve customer service skills and basic financial knowledge, and some employers may require relevant certifications or training programs; competition can vary based on location and economic conditions.

What does a retail banker do?

A retail banker provides banking services to individual customers, including opening and managing accounts, processing loans, and offering financial advice. They work in bank branches, use banking software, and often require customer service skills and knowledge of banking regulations.

What do you do in retail banking?

In retail banking, professionals provide financial services to individual customers, including opening and managing accounts, processing transactions, offering loans and credit products, and advising on savings and investment options. They often work in bank branches and use banking software to serve clients efficiently.
More about Retail Banking jobs
What cities are hiring for Retail Banking jobs? Cities with the most Retail Banking job openings:
What are the most commonly searched types of Retail Banking jobs? The most popular types of Retail Banking jobs are:
What states have the most Retail Banking jobs? States with the most job openings for Retail Banking jobs include:
Infographic showing various Retail Banking job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,703 per year, or $30.1 per hour.

Retail Banking Administrator

NBT Bank

Norwich, NY • On-site

$30.73 - $40.99/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


NBT Bank rating

6.0

Company rating: 6.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

152nd of 171 rated banks


Job description

Pay Range: $30.73 - $40.99Responsible for the effective coordination of activities within the Retail Banking Department. Manages, plans, and executes meetings, projects, reports, scheduling, and additionally creates content in support of the Retail Banking Department. Plays an important role in the design and delivery of communications within the Division. Is a key contributor and responsible for delivering special projects/events impacting the Division. Collaborates closely with EVP of Retail Banking, TM & MM's, Retail Controller, and other members of the Retail Banking team.

Education and Experience:

  • Associates degree and 2 years of relevant experience or equivalent combination of education and experience

Skills and Abilities:

  • Ability to function in a fast paced and ever-changing environment.
  • Solid working knowledge of bank product and services.
  • Strong organizational, interpersonal and customer relation skills.
  • Maintains confidentiality of highly sensitive information.
  • Maintains a professional attitude and is a team player.
  • PC Skills including Word, Excel and Power Point.

Tasks Performed:

  • 50% Manages and influences activities within the Retail Banking Department. Acts as a primary point of contact for the Retail Banking team; manages and provides input/insight for projects, reports, and general activities within the department. Collaborates with and provides support to the EVP of Retail Banking, TM & MM's, the Retail Controller, and other key members of the team.
  • 20% Leads, coordinates, and effectively manages/supports key initiatives and projects within the Retail Banking Department. Maintains responsibility for project oversight, deadlines, and effective implementation. Additionally is involved and works with confidential & sensitive information.
  • 15% Collaborates and coordinates activities with other internal lines of business. Leads, coordinates and periodically manages multi-departmental initiatives/projects. Provides insight and input throughout the process.
  • 10% Works closely with Retail Banking business partners to coordinate and successfully communicate key information. Serves as a liaison for the department.
  • 5% Other duties as assigned.

Physical Requirements:

  • Communicate effectively with internal and/or external customers
  • Stationary 75% of time or greater
  • Move Objects to Maximum 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success.

Wellbeing

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development

Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way.

Business Stability

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees:

  • Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.

  • Parental Leave: Six weeks of paid leave at 100% of your salary.

  • Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.

  • Dental and Vision Coverage: Ensuring your overall health and well-being.

  • Flexible Spending Accounts: For healthcare and dependent care expenses.

  • Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.

  • Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.

  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.

  • Retirement Plans:Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.

  • Adoption Assistance: Supporting your growing family.

  • Tuition Reimbursement: Invest in your education and career growth.

  • Employee Assistance Program (EAP): Access to support and resources.

  • Pet Insurance: For all your furry friends.

  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:

  • Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.

  • Dental and Vision Coverage: Ensuring your overall health and well-being.

  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.

  • Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:

  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future

  • Paid Sick and Safe Leave: For your health and safety.

  • Employee Assistance Program (EAP): Access to support and resources.

  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.


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