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Retail Banking Jobs (NOW HIRING)

MRINetwork Jobs

Director of Retail Banking

Linden, PA · On-site

Director of Retail Banking A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to ...

Ocean Bank

Retail Banking Representative

Miami, FL

$14.75 - $19.25/hr

The Retail Banking Representative (Broward) is responsible for opening new accounts, personal and business; ensuring the proper documentation for new accounts has been gathered and properly ...

MRINetwork Jobs

Director of Retail Banking

Linden, PA · On-site

Director of Retail Banking A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to ...

CCBank

Retail Banking Manager

Salem, UT · On-site

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

Accenture

Retail Banking Manager

Austin, TX

$94K - $293K/yr

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

Accenture

$94K - $293K/yr

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

CCBank

Retail Banking Manager

Salem, UT · On-site

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

CCBank

Retail Banking Manager

Spanish Fork, UT

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

CCBank

Retail Banking Manager

Spanish Fork, UT · On-site

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

Accenture

Retail Banking Manager

Charlotte, NC

$94K - $293K/yr

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

Accenture

Retail Banking Manager

Overland Park, KS

$94K - $293K/yr

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

Accenture

Retail Banking Manager

Miami, FL

$94K - $293K/yr

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

Accenture

Retail Banking Manager

Minneapolis, MN

$94K - $293K/yr

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

Accenture

Retail Banking Manager

Tampa, FL

$94K - $293K/yr

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

Accenture

Retail Banking Manager

Dallas, TX

$94K - $293K/yr

Design and implement data-enabled operating models for retail banking * Apply automation and AI to build intelligent workflows that optimize processes and customer experience * Accelerate ...

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Retail Banking information

See salary details

$37.5K

$62.7K

$75K

How much do retail banking jobs pay per year?

As of Sep 2, 2026, the average yearly pay for retail banking in the United States is $62,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is retail banking?

Retail banking refers to the provision of banking services to individual consumers rather than businesses or corporations. Services typically include savings and checking accounts, personal loans, mortgages, credit cards, and other financial products designed for everyday banking needs. Retail banks operate through branch networks, online platforms, and ATMs to make banking accessible and convenient for the general public. The main goal is to help individuals manage their personal finances and access credit when needed.

What are the key skills and qualifications needed to thrive as a retail banker, and why are they important?

To thrive as a Retail Banker, you need a strong understanding of financial products, customer service expertise, and typically a degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and regulatory compliance certifications such as AML/KYC are commonly required. Excellent communication, problem-solving, and relationship-building skills help you connect with clients and resolve their banking needs. These abilities are crucial for delivering high-quality customer service, ensuring regulatory compliance, and driving business growth in a competitive financial environment.

What are some common challenges faced by professionals in retail banking, and how can they be overcome?

Professionals in retail banking often face challenges such as meeting ambitious sales targets, adapting to rapidly changing technology, and managing a diverse customer base with varying needs. Building strong product knowledge, actively seeking customer feedback, and staying current with digital banking trends are essential strategies for overcoming these challenges. Additionally, collaborating closely with team members and participating in ongoing training can help retail bankers deliver excellent customer service and achieve their performance goals.

What is the difference between Retail Banking vs Personal Banker?

AspectRetail BankingPersonal Banker
Primary RoleProvides banking services to individual customers, including accounts, loans, and depositsAssists individual clients with banking needs, offering personalized financial advice and services
CredentialsTypically requires banking or finance certifications, high school diploma or higherSimilar credentials, often with additional sales or customer service experience
Work EnvironmentBranch offices, banks, financial institutionsBank branches, customer service centers
Employer & Industry UsageUsed broadly across retail banks and financial institutionsCommonly employed within retail banks as frontline staff

Retail Banking encompasses a broad range of banking services offered to the general public, while Personal Bankers focus on providing personalized assistance and financial advice to individual clients within retail banking settings. Both roles require similar credentials and work in comparable environments, but Retail Banking is a broader sector, whereas Personal Bankers are specialized frontline staff.

How hard is it to get into retail banking?

Getting into retail banking typically requires a high school diploma or equivalent, with some positions preferring or requiring a college degree in finance, business, or related fields. Entry-level roles often involve customer service skills and basic financial knowledge, and some employers may require relevant certifications or training programs; competition can vary based on location and economic conditions.

What do you do in retail banking?

In retail banking, professionals provide financial services to individual customers, including opening and managing accounts, processing transactions, offering loans and credit products, and advising on savings and investment options. They often work in bank branches and use banking software to serve clients efficiently.

What does a retail banker do?

A retail banker provides banking services to individual customers, including opening and managing accounts, processing transactions, offering loan and mortgage options, and advising on financial products. They often work in bank branches and need strong customer service and financial knowledge to assist clients effectively.
More about Retail Banking jobs

What cities are hiring for Retail Banking jobs?

Cities with the most Retail Banking job openings:

What are the most commonly searched types of Retail Banking jobs?

The most popular types of Retail Banking jobs are:

What states have the most Retail Banking jobs?

States with the most job openings for Retail Banking jobs include:

Retail Banking jobs near you
Infographic showing various Retail Banking job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,703 per year, or $30.1 per hour.

Director of Retail Banking

MRINetwork Jobs

Linden, PA • On-site

Full-time

Posted 19 days ago

Job description

Director of Retail Banking

A well-established, community-focused financial institution is creating a new Director of Retail Banking position to bring greater leadership, consistency, and direction to its retail banking organization.

This role comes at an important time for the bank. Customer behavior and branch traffic continue to change, and the bank is placing greater emphasis on service, relationship-building, employee development, and making the most of its branch network. The Director will help lead that transition while providing day-to-day leadership and support branch managers need to succeed.

This is not a position where someone is simply stepping into an established playbook. The bank has recognized the need for stronger oversight across its retail organization and is looking for someone who can help define what that looks like. The right person will have the opportunity to build relationships with branch leaders, identify opportunities to improve how the network operates, and turn good ideas into practical changes.

The Director will work closely with senior leadership and branch managers, providing a central point of leadership and support across the retail organization.

Key Responsibilities

  • Provide leadership, mentoring, and oversight to branch managers and retail banking staff.
  • Establish greater consistency in branch operations, service standards, and customer experience.
  • Monitor branch performance and identify opportunities for process and operational improvements.
  • Support the continued development of a service-focused retail banking culture.
  • Lead training, coaching, and professional development efforts across the branch network.
  • Oversee and support consumer lending activities within the retail organization.
  • Help develop and implement retail banking initiatives and strategies across the branch network.
  • Identify opportunities to improve business development, customer outreach, and deposit growth.
  • Serve as a liaison between branch leadership and senior management.

What We're Looking For

  • Bachelor's degree required.
  • Significant experience in retail banking, branch banking, or a related financial services leadership role.
  • Proven experience leading, mentoring, and developing branch managers and frontline banking teams.
  • Strong understanding of branch operations, consumer lending, deposits, and customer service.
  • A forward-thinking leader who can identify opportunities for improvement and help put those ideas into action.
  • Strong communication and relationship-building skills.
  • Someone who is comfortable balancing day-to-day execution with a broader view of where retail banking is headed.
  • Business development experience is a plus, but this is not primarily a sales-focused role.

Why Consider It?

  • Build something of your own: This is a newly created position, giving you the opportunity to help define the role, establish processes, and shape the future of the bank's retail organization.
  • Meaningful leadership scope: Lead and mentor branch managers and retail banking professionals across a multi-location network.
  • Visibility: Work directly with senior leadership while helping influence the bank's retail strategy and execution.
  • Opportunity for growth: This role offers the chance to make a meaningful impact today while creating additional opportunities for leadership down the road.
  • Competitive compensation and benefits: The bank offers a competitive salary and comprehensive benefits package..

Interested?

If this opportunity aligns with your experience and career goals, please apply using the “Apply” link or contact:

Rob Titterington Sr. Banking Recruiter Highland Consulting Group rtitterington@mri-hcg.com 724.837.6337

Confidentiality

Highland Consulting Group will never share your resume or information without your explicit consent.