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Bdc Representative Jobs in Indiana (NOW HIRING)

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

Victory Nissan Chesterton

BDC Manager

Chesterton, IN · On-site

... represent. Our continued commitment is to improve our dealerships and services to satisfy our ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...

Victory Nissan Chesterton

BDC Manager

Chesterton, IN

$60K - $170K/yr

... represent. Our continued commitment is to improve our dealerships and services to satisfy our ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...

Champion Chevrolet Careers

Service BDC

Avon, IN · On-site

$17.25 - $22.50/hr

The Service Business Development Center (BDC) Representative is responsible for generating and retaining service business by proactively contacting customers, scheduling service appointments ...

P4 Automotive

BDC CENTER ASSOCIATE

Muncie, IN · On-site

$18 - $35/hr

Stoops Buick GMC of Muncie is looking for a highly motivated individual to join our growing team as an A-Team Member. If you have excellent communication skills & excel at providing a superior ...

Graff Auto Campus

Internet Sales Rep

Chesterton, IN · On-site

... Representative to join our centralized Business Development Center (BDC) serving all five ... Collaborate with the BDC team and store managers to maximize opportunities and improve customer ...

Graff Auto Campus

Internet Sales Rep

Burns Harbor, IN · On-site

... Representative to join our centralized Business Development Center (BDC) serving all five ... Collaborate with the BDC team and store managers to maximize opportunities and improve customer ...

Heritage Ford

BDC Sales

Corydon, IN · On-site

BDC agents communicate directly with our customers and coordinate data and information sharing among managers within our sales department. Persons in this role will provide information to customers ...

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Bdc Representative information

See Indiana salary details

$9

$17

$28

How much do bdc representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for bdc representative in Indiana is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.32 per hour, depending on experience, location, and employer.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

Is being a Bdc Representative a good job?

A BDC (Business Development Center) Representative is responsible for generating leads, setting appointments, and supporting sales efforts, often working in a dealership or sales environment. The role can offer a steady income with commissions or bonuses and requires good communication skills and familiarity with CRM tools. Job satisfaction depends on individual preferences for sales work, customer interaction, and performance-based incentives.

What are popular job titles related to Bdc Representative jobs in Indiana?

For Bdc Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Bdc Representative jobs in Indiana look for?

The top searched job categories for Bdc Representative jobs in Indiana are:

What are popular job titles related to Bdc Representative jobs in IN?

For Bdc Representative jobs in IN, the most frequently searched job titles are:

Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Indiana as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 68% Physical, 1% Hybrid, and 31% Remote job distribution, with an average salary of $35,755 per year, or $17.2 per hour.

Automotive BDC Consultant

Indianapolis, IN • On-site

Hubler Toyota
See more jobs at Hubler Toyotaexternal

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Automotive Customer Service BDC Consultant

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the door. 

Required Duties Include handling heavy inbound and outbound calls, follow-up calls and a commitment to increase customer service satisfaction with each and every customer!

Hubler Automotive Group is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees then join our team and help us grow to the next level!

What We Offer…

  • Full time positions
  • Immediate Openings
  • Medical, Dental & Vision, Life Insurance
  • Long-Term & Short-Term disability
  • 401K
  • Paid vacation
  • Tremendous Product
  • Ongoing Training

What You’ll Be Doing…

  • Make large quantities of outbound calls to schedule sales appointments
  • Log all customer comments and leave detailed notes in the CRM
  • Schedule and follow up contact for each customer
  • Confirm scheduled appointments
  • Reschedule no show or canceled appointments
  • Follow up with sales as needed to ensure appointments are marked correctly
  • Keep accurate, complete, and up to date information for all customers in the CRM
  • Contact customers based on current marketing initiatives
  • Respond to customer website requests daily
  • Assist with other duties as assigned by supervisor
  • Meet or exceed monthly goals! 

What You’ll Need…

  • High school diploma or equivalent
  • Previous experience with phones or telemarketing experience in the automotive or customer service fields is highly preferable
  • Demonstrate a professional, enthusiastic and friendly attitude at the first point of contact with any potential or current customer
  • Ability to communicate, read, write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks
  • Proficient use of computers/business machines

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