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Bdc Representative Jobs in Indiana (NOW HIRING)

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

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Bdc Representative information

See Indiana salary details

$9

$17

$28

How much do bdc representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for bdc representative in Indiana is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.32 per hour, depending on experience, location, and employer.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

Is being a Bdc Representative a good job?

A BDC (Business Development Center) Representative is responsible for generating leads, setting appointments, and supporting sales efforts, often working in a dealership or sales environment. The role can offer a steady income with commissions or bonuses and requires good communication skills and familiarity with CRM tools. Job satisfaction depends on individual preferences for sales work, customer interaction, and performance-based incentives.

What are popular job titles related to Bdc Representative jobs in Indiana?

For Bdc Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Bdc Representative jobs in Indiana look for?

The top searched job categories for Bdc Representative jobs in Indiana are:

What are popular job titles related to Bdc Representative jobs in IN?

For Bdc Representative jobs in IN, the most frequently searched job titles are:

Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Indiana as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $35,755 per year, or $17.2 per hour.

Automotive Sales BDC Rep

Indianapolis, IN • On-site

Rohrman Indy Hyundai
See more jobs at Rohrman Indy Hyundaiexternal

$2.0K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Sales BDC Specialist
Our Business Development Centers are the first point of contact for thousands of customers - and a strong BDC means a strong dealership.
We're looking for a driven, people-oriented BDC Specialist to manage incoming sales calls and internet leads. Your goal is simple: connect with customers, understand their needs, and set quality appointments that give our product specialists the best shot at closing. If you're a strong communicator who loves hitting goals and building relationships, you'll thrive here.
Responsibilities
  • Answer all incoming sales phone calls and respond to internet leads promptly and professionally.
  • Set and log customer appointments in the CRM for product specialists, following dealership guidelines.
  • Maintain consistent follow-up with all prospects through calls, texts, and emails to drive show and close rates.
  • Build and manage a prospect development system to generate repeat and referral business.
  • Stay current on vehicle inventory, new products, features, and promotions to speak confidently with customers.
  • Track daily, weekly, and monthly activity in the CRM; analyze results and adjust outreach strategies accordingly.
  • Attend product and sales training sessions as directed by the BDC Team Leader.

Schedule and Compensation
  • Monday - Friday position
  • Paid Weekly

Requirements
  • High school diploma or GED required; prior BDC, sales, or customer service experience preferred.
  • Excellent communication skills - comfortable on the phone, via text, and over email.
  • Proficiency with CRM tools; experience with dealership CRM platforms is a plus.
  • Self-motivated, goal-driven, and able to maintain enthusiasm through high call volumes.
  • Valid driver's license with an acceptable driving record.

Benefits
  • Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
  • Competitive 401(k): Build your future with our retirement savings plan.
  • Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
  • Paid Maternity & Paternity Leave: Support for new mothers and fathers.
  • Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
  • Employee Discounts: Discounts on vehicle servicing and new car purchases.
  • Continuous Training & Mentorship: Grow professionally and advance your career within our group.
  • Employee Tenure & Recognition Program: We celebrate milestones and contributions.
  • Fun Company Events: Awesome experiences for employees and their families!

About Rohrman Automotive Group
Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability, performance, and people.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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