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Bdc Representative Jobs in Indiana (NOW HIRING)

VETTX

Automotive BDC - Vehicle Buyer

Indianapolis, IN

$14.25 - $19/hr

BDC reps • Automotive sales • Internet sales • Customer success • Phone-based sales About the Role We are growing our Private-Party Vehicle Acquisition Team and looking for a motivated ...

VETTX

Automotive BDC - Vehicle Buyer

Warsaw, IN · On-site

$60K - $100K/yr

BDC reps • Automotive sales • Internet sales • Customer success • Phone-based sales About the Role We are growing our Private-Party Vehicle Acquisition Team and looking for a motivated ...

Asbury Automotive Group

Service BDC Rep Hare Honda

Avon, IN · On-site

$14.50 - $19.25/hr

As a BDC Service Agent at Hare Honda, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an ...

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All JobsBdc Representative JobsBdc Representative Jobs in Indiana

Bdc Representative information

See Indiana salary details

$9

$17

$28

How much do bdc representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for bdc representative in Indiana is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.32 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What is the difference between a sales rep and a BDC representative?

A BDC (Business Development Center) representative primarily handles inbound and outbound customer inquiries, schedules appointments, and qualifies leads, focusing on lead generation and customer follow-up. A sales representative actively works to close deals, present vehicles, negotiate prices, and finalize sales, often requiring strong product knowledge and sales skills. Both roles may use CRM tools and require communication skills, but their primary functions differ within the sales process.

How do BDC agents get paid?

BDC (Business Development Center) representatives typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership but often include incentives tied to sales or customer engagement metrics.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is a BDC representative?

A BDC (Business Development Center) representative is responsible for handling customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

What is the highest paying job in a dealership?

In a dealership, the highest paying roles are typically management positions such as General Manager or Dealer Principal, who oversee operations and sales. These roles often earn six-figure salaries and may include bonuses based on performance, requiring strong leadership, industry experience, and financial acumen.
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What job categories do people searching Bdc Representative jobs in Indiana look for? The top searched job categories for Bdc Representative jobs in Indiana are:
What are popular job titles related to Bdc Representative jobs in IN? For Bdc Representative jobs in IN, the most frequently searched job titles are:
Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Indiana as of July 2026, with employment types broken down into 4% Internship, 17% As Needed, 34% Full Time, 6% Part Time, 25% Temporary, and 14% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,755 per year, or $17.2 per hour.

Automotive Sales BDC

Kowalis Lexus of Merrillville

Merrillville, IN

$14.75 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle. 

Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.
 

BENEFITS 

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Company Basic Life Insurance
  • 401k with match
  • Paid vacation 
  • hourly plus commision
BDC Representative Responsibilities:
  • Answering online leads and calls
  • Generating and manage leads
  • Making outbound calls
  • Make appointments for guests to view vehicles 
  • Logging customer details and comments in our system.
  • Maintaining thorough, up-to-date knowledge of our products.
  • Treat all guests with courtesy and respect.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential guests are aware of any promotions.
  • Communicating with sales staff, sales managers, and General manager
  • Assisting with various other tasks at the dealership.

Qualifications

  • Excellent written and verbal skills
  • Knowledge of Excel, Word, and Outlook
  • Experience with a CRM
  • Ability to follow company policies and procedures
  • Friendly, enthusiasm, with a positive "team-player" attitude 
  • Prior internet sales, BDC, or related experience a plus
  • Self-motivated and goal oriented

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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