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Bdc Manager Jobs (NOW HIRING)

Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...

Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...

BDC Manager

Hartford, CT ยท On-site

$65K - $100K/yr

As the Automotive BDC Manager, you'll play a pivotal role in overseeing the daily operations of our Business Development Center. You'll work to maximize sales opportunities by driving customer ...

The BDC Manager ensures the department meets or exceeds their goals with phone and internet sales, and keeps the management teams and GM informed of progress on all calls/internet leads that come ...

Automotive BDC Manager

Albany, NY ยท On-site

$90K - $120K/yr

DePaula Chevrolet is seeking a motivated and experienced Automotive BDC Manager to lead our Business Development Center team in Albany, NY. This role is essential in driving customer engagement ...

Automotive BDC Manager

Albany, NY ยท On-site

$90K - $120K/yr

DePaula Chevrolet is seeking a motivated and experienced Automotive BDC Manager to lead our Business Development Center team in Albany, NY. This role is essential in driving customer engagement ...

BDC Manager

Bloomfield, NJ ยท On-site

$70K - $90K/yr

L0710 BMW of Bloomfield BMW of Bloomfield NOW HIRING Experienced BDC Managers! Pay: $70,000 to $90,000 per year based on experience If you're looking for a fast-paced, challenging, and lucrative role ...

Automotive BDC Manager

Albany, NY ยท On-site

$90K - $120K/yr

DePaula Chevrolet is seeking a motivated and experienced Automotive BDC Manager to lead our Business Development Center team in Albany, NY. This role is essential in driving customer engagement ...

BDC Manager

Napa, CA ยท On-site

In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large ...

New

BDC Manager

Little Rock, AR ยท On-site

$55K - $85K/yr

Have at least a few years of BDC/Internet Sales Manager experience * Answer incoming sales calls and set appointments consistent with company guidelines. * Answer incoming internet sales leads in a ...

Automotive BDC Manager

Albany, NY ยท On-site

$90K - $120K/yr

DePaula Chevrolet is seeking a motivated and experienced Automotive BDC Manager to lead our Business Development Center team in Albany, NY. This role is essential in driving customer engagement ...

Automotive BDC Manager

Albany, NY ยท On-site

$90K - $120K/yr

DePaula Chevrolet is seeking a motivated and experienced Automotive BDC Manager to lead our Business Development Center team in Albany, NY. This role is essential in driving customer engagement ...

BDC Manager - Lead From the Front High-Volume Hyundai Dealership We don't need another manager. We need a leader . The Role You'll own our BDC operation from the ground up. This means taking calls ...

Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and performance evaluation. - Set and achieve sales, customer service, and revenue targets. - Develop and ...

BDC Manager - Lead From the Front High-Volume Hyundai Dealership We don't need another manager. We need a leader . The Role You'll own our BDC operation from the ground up. This means taking calls ...

In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large ...

New

BDC Manager - Lead From the Front High-Volume Hyundai Dealership We don't need another manager. We need a leader . The Role You'll own our BDC operation from the ground up. This means taking calls ...

Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and performance evaluation. - Set and achieve sales, customer service, and revenue targets. - Develop and ...

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Bdc Manager information

See salary details

$19K

$69.2K

$115.5K

How much do bdc manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for bdc manager in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

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BDC Manager

Loganville Ford

Loganville, GA โ€ข On-site

Full-time

Medical, Dental, Vision

Posted 25 days ago


Job description

Position Overview
The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every lead-whether via phone, email, or chat-is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.
Key Responsibilities
  • Team Leadership & Training: Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency.
  • Lead Management: Monitor the CRM to ensure 100% lead attribution and timely follow-up. Audit outbound calls and emails for quality and consistency.
  • Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including:
    • Lead-to-Appointment Ratio
    • Appointment Show Rate
    • Appointment-to-Sale Conversion
  • Strategic Campaign Execution: Work with the marketing team to align BDC outreach with current dealership promotions, including 2027 Ford model launches and Plan pricing initiatives.
  • Inter-Departmental Collaboration: Maintain a strong relationship with the Sales Managers and Floor Managers to ensure appointments are greeted promptly and customer data is accurately transferred.
  • Process Optimization: Continuously refine BDC workflows to decrease response times and increase engagement across multiple platforms (social media, third-party leads, and service-to-sales mining).
Qualifications
  • Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred).
  • Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory management tools.
  • Communication: Exceptional verbal and written communication skills with the ability to craft compelling email and text templates.
  • Leadership: Proven track record of motivating a team to meet and exceed monthly quotas.
  • Education: High School Diploma required; Bachelor's degree in Business or Marketing is a plus.
What We Offer
  • Competitive pay plus performance-based monthly bonuses.
  • Comprehensive benefits package (Health, Dental, Vision).
  • Employee discounts on vehicles, parts, and service.
  • Professional development and career advancement opportunities within a growing dealership.
Core Competency Visualized
The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).