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Dealership Bdc Manager Jobs (NOW HIRING)

Elgin Toyota

BDC Manager-Automotive

Streamwood, IL · On-site

If you have dealership BDC management experience, a passion for coaching others, and a desire to grow with a stable, family-owned automotive group, we'd love to meet you. Benefits * Medical Plan

Elgin Toyota

BDC Manager-Automotive

Streamwood, IL · On-site

If you have dealership BDC management experience, a passion for coaching others, and a desire to grow with a stable, family-owned automotive group, we'd love to meet you. Benefits * Medical Plan

Hughes Honda

BDC MANAGER

Warner Robins, GA · On-site

$75K - $150K/yr

You've never directly managed a dealership BDC * You can't speak confidently about appointment set%, show% and sold % * You struggle with accountability, metrics or coaching underperformers to ...

Elgin Toyota

BDC Manager-Automotive

Streamwood, IL · On-site

If you have dealership BDC management experience, a passion for coaching others, and a desire to grow with a stable, family-owned automotive group, we'd love to meet you. Benefits * Medical Plan

Drivelab Automotive Group

BDC Manager

Houston, TX

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards.

Drivelab Automotive Group

BDC Manager

Houston, TX

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards.

Drivelab Automotive Group

BDC Manager

Houston, TX · On-site

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards.

Drivelab Automotive Group

BDC Manager

Houston, TX

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards.

Kunes Auto

BDC Manager

Sycamore, IL · On-site

Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You'll manage inbound and outbound calls ...

Kunes Auto Group

BDC Manager

Sycamore, IL

Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You'll manage inbound and outbound calls ...

Delavan Holdings

BDC Manager

Sycamore, IL · On-site

Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You'll manage inbound and outbound calls ...

Car Guys Inc.

Dealership BDC Rep

Fruitland Park, FL

$55K - $85K/yr

Dealership BDC representative, Dealership Internet Representative, Automotive BDC Representative ... CRM, lead marketing, digital marketing, internet marketing, *You are applying through Car Guy ...

Car Guys Inc.

BDC Manager

Little Rock, AR

$55K - $85K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Have at least a few years of BDC/Internet Sales Manager experience * Answer incoming sales calls ...

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Dealership Bdc Manager information

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$19K

$69.2K

$115.5K

How much do dealership bdc manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for dealership bdc manager in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Compensation structures can vary by dealership but often include incentives to motivate productivity and customer engagement.

What does a BDC manager do at a dealership?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for generating and qualifying leads, scheduling appointments, and maintaining customer communication to increase sales and service appointments. They use customer relationship management (CRM) tools and analyze performance metrics to improve dealership outreach efforts.

What are the main challenges a Dealership BDC Manager faces in aligning the Business Development Center with the sales and service teams?

A Dealership BDC Manager often encounters challenges in maintaining smooth communication between the BDC and sales or service teams, ensuring that customer leads are properly followed up on and transferred. They must implement processes to track leads efficiently, set clear expectations about lead handling, and provide ongoing training to BDC representatives. Overcoming resistance to new technology or procedures and fostering a team-oriented culture across departments is also crucial. Addressing these challenges helps improve customer experience and increases conversion rates.

What is a Dealership BDC Manager?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for handling inbound and outbound customer communications, such as phone calls, emails, and internet leads, in an automotive dealership. Their main role is to manage the BDC staff, optimize lead generation, and ensure high levels of customer satisfaction and follow-up. They work closely with the sales and service departments to maximize appointments and convert leads into sales or service opportunities. BDC Managers also analyze key performance metrics, implement best practices, and develop training programs for their team.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager, who oversees all dealership operations and can earn six-figure salaries including bonuses. Other high-paying roles include Finance Directors and Service Managers, especially in larger dealerships with complex operations.

What are the key skills and qualifications needed to thrive as a Dealership BDC Manager, and why are they important?

To thrive as a Dealership BDC (Business Development Center) Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, lead management systems, and dealership DMS platforms is typically required. Leadership, effective communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for driving sales performance, ensuring customer satisfaction, and optimizing the dealership’s lead conversion process.
What cities are hiring for Dealership Bdc Manager jobs? Cities with the most Dealership Bdc Manager job openings:
What states have the most Dealership Bdc Manager jobs? States with the most job openings for Dealership Bdc Manager jobs include:
Dealership Bdc Manager jobs near you
BDC Manager-Automotive

BDC Manager-Automotive

Elgin Toyota

Streamwood, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

BDC Manager – Automotive Build a Long-Term Career with an Award-Winning Automotive Group

Award-Winning Bob Loquercio Auto Group is seeking an experienced, motivated, and results-driven BDC Manager to lead our Business Development Center. We are looking for an automotive professional with a proven history of developing successful teams, driving lead conversion, and delivering an exceptional customer experience.

We value leaders who are committed to building a long-term career with our organization. If you have dealership BDC management experience, a passion for coaching others, and a desire to grow with a stable, family-owned automotive group, we'd love to meet you.

Benefits
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • 401(k) Savings Plan
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Employee Discounts on Products and Services
  • Paid Training and Professional Development
  • Career Advancement Opportunities
  • Work-Life Balance
  • Family-Owned Organization Focused on Long-Term Employee Success
What We're Looking For

As the BDC Manager, you will be responsible for leading the day-to-day operations of our Business Development Center while ensuring every customer interaction reflects the high standards of Bob Loquercio Auto Group. You will oversee a team of Business Development Representatives, drive appointment generation, monitor performance, and implement processes that maximize lead conversion and customer satisfaction.

The ideal candidate has previous automotive dealership BDC management experience, thrives in a fast-paced environment, and understands the importance of accountability, coaching, and process consistency.

Responsibilities
  • Lead, coach, and motivate the Business Development Center team to achieve and exceed performance goals.
  • Respond promptly, professionally, and courteously to internet leads while ensuring your team follows the same high standards.
  • Utilize proven scripts, workflows, and best practices to create a consistent and exceptional customer experience.
  • Monitor and ensure all customer inquiries are entered accurately into the dealership CRM.
  • Oversee appointment generation while improving appointment show rates and sales conversions.
  • Effectively utilize CRM and lead management tools to maximize opportunities.
  • Review daily, weekly, and monthly performance metrics and implement strategies for continuous improvement.
  • Partner closely with the Sales Management team to ensure a seamless customer experience from initial contact through vehicle delivery.
  • Compile reports, monitor team performance, and maintain accurate documentation in a timely manner.
  • Lead by example through professionalism, integrity, accountability, and a commitment to customer satisfaction.
Qualifications
  • Automotive dealership BDC management experience is required.
  • Proven success leading a Business Development Center or Internet Sales Department in a dealership environment.
  • Strong understanding of automotive sales processes, CRM systems, and internet lead management.
  • Experience coaching, mentoring, and developing high-performing teams.
  • Results-driven with the ability to improve lead conversion, appointment-setting, and customer retention.
  • Excellent leadership, communication, organizational, and time-management skills.
  • Experience working in a disciplined, process-oriented, and performance-driven dealership environment.
  • Knowledge of social media, digital marketing, and online customer engagement is a plus.
  • Self-motivated, dependable, and looking to build a long-term career with an organization that promotes from within.

If you're an experienced automotive BDC leader looking for a company that values performance, longevity, and professional growth, we invite you to apply and become part of the Bob Loquercio Auto Group family.

Apply