Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...
Quick apply
Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...
Automotive BDC Manager
$50K - $100K/yr
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer ... Qualifications: • Previous dealership experience required • Must have sales experience • Must ...
Automotive BDC Manager
$50K - $100K/yr
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer ... Qualifications: • Previous dealership experience required • Must have sales experience • Must ...
Automotive BDC Manager
Indianapolis, IN · On-site
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer ... Be proficient in dealing with customers via telephone and email * Measure and maintain performance ...
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Automotive BDC Manager
Indianapolis, IN · On-site
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer ... Be proficient in dealing with customers via telephone and email * Measure and maintain performance ...
BDC Representative
$15 - $20/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
Quick apply
BDC Representative
$15 - $20/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
$15 - $20/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
Quick apply
BDC Representative
$15 - $20/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
$13.25 - $17.50/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
$13.25 - $17.50/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
... of car dealerships which has been in business for over 35 years in Chicagoland and Northwest ... The great majority of our Managers, across all departments, started off in entry level positions ...
Business Development Center Representative
Burns Harbor, IN · On-site
$16/hr
Real career path -- several of our current managers and directors started in the BDC Culture: * Store-based role -- you sit inside your dealership, not a remote call center. * Modern tools -- BDC.AI ...
Business Development Center Representative
Burns Harbor, IN · On-site
$16/hr
Real career path -- several of our current managers and directors started in the BDC Culture: * Store-based role -- you sit inside your dealership, not a remote call center. * Modern tools -- BDC.AI ...
Real career path -- several of our current managers and directors started in the BDC Culture: * Store-based role -- you sit inside your dealership, not a remote call center. * Modern tools -- BDC.AI ...
Quick apply
Real career path -- several of our current managers and directors started in the BDC Culture: * Store-based role -- you sit inside your dealership, not a remote call center. * Modern tools -- BDC.AI ...
BDC Representative
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...
BDC Representative
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...
Automotive BDC - Vehicle Buyer
$14.25 - $19/hr
Automotive BDC - Vehicle Buyer ???? $60,000-$100,000++ Earning potential (Hourly + Commission ... Work with dealership management to obtain target ACV pricing * Follow up with sellers and work ...
Quick apply
Automotive BDC - Vehicle Buyer
$14.25 - $19/hr
Automotive BDC - Vehicle Buyer ???? $60,000-$100,000++ Earning potential (Hourly + Commission ... Work with dealership management to obtain target ACV pricing * Follow up with sellers and work ...
Automotive BDC - Vehicle Buyer
Indianapolis, IN · On-site
$14.25 - $19/hr
Automotive BDC - Vehicle Buyer $60,000-$100,000++ Earning potential (Hourly + Commission ... Work with dealership management to obtain target ACV pricing * Follow up with sellers and work ...
Automotive BDC - Vehicle Buyer
Indianapolis, IN · On-site
$14.25 - $19/hr
Automotive BDC - Vehicle Buyer $60,000-$100,000++ Earning potential (Hourly + Commission ... Work with dealership management to obtain target ACV pricing * Follow up with sellers and work ...
Automotive Sales BDC
$14.75 - $19.75/hr
... managers, and General manager * Assisting with various other tasks at the dealership ... Prior internet sales, BDC, or related experience a plus * Self-motivated and goal oriented We are ...
Automotive Sales BDC
$14.75 - $19.75/hr
... managers, and General manager * Assisting with various other tasks at the dealership ... Prior internet sales, BDC, or related experience a plus * Self-motivated and goal oriented We are ...
Automotive Sales BDC
Merrillville, IN · On-site
$14.75 - $19.75/hr
... managers, and General manager * Assisting with various other tasks at the dealership ... Prior internet sales, BDC, or related experience a plus * Self-motivated and goal oriented We are ...
Automotive Sales BDC
Merrillville, IN · On-site
$14.75 - $19.75/hr
... managers, and General manager * Assisting with various other tasks at the dealership ... Prior internet sales, BDC, or related experience a plus * Self-motivated and goal oriented We are ...
Dealership Bdc Manager information
See Indiana salary details
$18.1K - $26.4K
3% of jobs
$26.4K - $34.8K
4% of jobs
$34.8K - $43.1K
9% of jobs
$46.2K is the 25th percentile. Wages below this are outliers.
$43.1K - $51.5K
22% of jobs
The median wage is $59.4K / yr.
$51.5K - $59.8K
12% of jobs
$59.8K - $68.2K
8% of jobs
$68.2K - $76.5K
11% of jobs
$79.4K is the 75th percentile. Wages above this are outliers.
$76.5K - $84.9K
16% of jobs
$84.9K - $93.2K
9% of jobs
$93.2K - $101.6K
4% of jobs
$101.6K - $109.9K
1% of jobs
$18.1K
$65.8K
$109.9K
How much do dealership bdc manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for dealership bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.
What are the main challenges a Dealership BDC Manager faces in aligning the Business Development Center with the sales and service teams?
A Dealership BDC Manager often encounters challenges in maintaining smooth communication between the BDC and sales or service teams, ensuring that customer leads are properly followed up on and transferred. They must implement processes to track leads efficiently, set clear expectations about lead handling, and provide ongoing training to BDC representatives. Overcoming resistance to new technology or procedures and fostering a team-oriented culture across departments is also crucial. Addressing these challenges helps improve customer experience and increases conversion rates.
What is a Dealership BDC Manager?
A Dealership BDC (Business Development Center) Manager oversees the team responsible for handling inbound and outbound customer communications, such as phone calls, emails, and internet leads, in an automotive dealership. Their main role is to manage the BDC staff, optimize lead generation, and ensure high levels of customer satisfaction and follow-up. They work closely with the sales and service departments to maximize appointments and convert leads into sales or service opportunities. BDC Managers also analyze key performance metrics, implement best practices, and develop training programs for their team.
What are the key skills and qualifications needed to thrive as a Dealership BDC Manager?
To thrive as a Dealership BDC (Business Development Center) Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, lead management systems, and dealership DMS platforms is typically required. Leadership, effective communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for driving sales performance, ensuring customer satisfaction, and optimizing the dealership’s lead conversion process.
Full-time
Medical, Retirement, PTO
Re-posted 2 days ago
Job description
Job Description:
Business Development Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Job Description We are currently seeking an experienced, motivated and energetic professional to manage our BDC Department.
The Business Development Manager helps grow the business by responding to business leads and developing relationships to promote sales for the dealership. They may be technically savvy as well to help communicate in a clear and efficient way with consumers using their preferred method of communication.
This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention. In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. They must have strong sales aptitude, excellent communication and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Develops viable sales forecasts and associated sales strategies Hires, trains, and monitors team member performance Helps promote the dealership online via Social Media outlets Assists sales staff to manage deals from start to finish Respond to new leads and communicate effectively with customers within established time frames Provides timely and accurate reports on all sales activities as needed Perform customer follow-up to unsold customers to maximize all selling opportunities Maintain a sold customer follow-up system to encourage repeat and referral business Performs other duties as assigned
Job Requirement:Requirements High School diploma or GED Automotive BDC management experience Automotive BDC/Internet management experience Experience in supervising and managing staff Strong computer/internet skills Basic knowledge of CRM system, lead providers and website backend tools preferred Strong leadership and motivational skills Highly professional and dependable Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!
Business Development Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Job Description We are currently seeking an experienced, motivated and energetic professional to manage our BDC Department.
The Business Development Manager helps grow the business by responding to business leads and developing relationships to promote sales for the dealership. They may be technically savvy as well to help communicate in a clear and efficient way with consumers using their preferred method of communication.
This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention. In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. They must have strong sales aptitude, excellent communication and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Develops viable sales forecasts and associated sales strategies Hires, trains, and monitors team member performance Helps promote the dealership online via Social Media outlets Assists sales staff to manage deals from start to finish Respond to new leads and communicate effectively with customers within established time frames Provides timely and accurate reports on all sales activities as needed Perform customer follow-up to unsold customers to maximize all selling opportunities Maintain a sold customer follow-up system to encourage repeat and referral business Performs other duties as assigned
Job Requirement:Requirements High School diploma or GED Automotive BDC management experience Automotive BDC/Internet management experience Experience in supervising and managing staff Strong computer/internet skills Basic knowledge of CRM system, lead providers and website backend tools preferred Strong leadership and motivational skills Highly professional and dependable Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!