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Dealership Bdc Manager Jobs in Indiana (NOW HIRING)

Asbury Automotive Group

Service BDC Rep Hare Honda

Avon, IN · On-site

$14.50 - $19.25/hr

We are redefining the traditional dealership model through innovative technologies such as ... Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ...

Lexus - Tom Wood Lexus, Indy

BDC Agent

Indianapolis, IN · On-site

BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... dealership services and programs * Maintain detailed records and update customer information in CRM ...

Lexus - Tom Wood Lexus, Indy

BDC Agent

Indianapolis, IN · On-site

BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... dealership services and programs * Maintain detailed records and update customer information in CRM ...

Lexus

BDC Agent

Indianapolis, IN · On-site

BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... dealership services and programs * Maintain detailed records and update customer information in CRM ...

asburyauto

Sales BDC Hare Chevrolet

Noblesville, IN · On-site

As a BDC Sales Agent at Hare Chevrolet, you will have the opportunity to make a positive impact on ... All appointments must be entered into the dealership customer management system * Agents must ...

asburyauto

Sales BDC Hare Chevrolet

Noblesville, IN · On-site

As a BDC Sales Agent at Hare Chevrolet, you will have the opportunity to make a positive impact on ... All appointments must be entered into the dealership customer management system * Agents must ...

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Showing results 21-40

All JobsDealership Bdc JobsDealership Bdc Manager JobsDealership Bdc Manager Jobs in Indiana

Dealership Bdc Manager information

See Indiana salary details

$18.1K

$65.8K

$109.9K

How much do dealership bdc manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for dealership bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.

What are the main challenges a Dealership BDC Manager faces in aligning the Business Development Center with the sales and service teams?

A Dealership BDC Manager often encounters challenges in maintaining smooth communication between the BDC and sales or service teams, ensuring that customer leads are properly followed up on and transferred. They must implement processes to track leads efficiently, set clear expectations about lead handling, and provide ongoing training to BDC representatives. Overcoming resistance to new technology or procedures and fostering a team-oriented culture across departments is also crucial. Addressing these challenges helps improve customer experience and increases conversion rates.

What is a Dealership BDC Manager?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for handling inbound and outbound customer communications, such as phone calls, emails, and internet leads, in an automotive dealership. Their main role is to manage the BDC staff, optimize lead generation, and ensure high levels of customer satisfaction and follow-up. They work closely with the sales and service departments to maximize appointments and convert leads into sales or service opportunities. BDC Managers also analyze key performance metrics, implement best practices, and develop training programs for their team.

What are the key skills and qualifications needed to thrive as a Dealership BDC Manager?

To thrive as a Dealership BDC (Business Development Center) Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, lead management systems, and dealership DMS platforms is typically required. Leadership, effective communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for driving sales performance, ensuring customer satisfaction, and optimizing the dealership’s lead conversion process.
Dealership Bdc Manager jobs near you
Infographic showing various Dealership Bdc Manager job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,842 per year, or $31.7 per hour.

Automotive Sales BDC

Kowalis Lexus of Merrillville

Merrillville, IN

$14.75 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle. 

Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.
 

BENEFITS 

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Company Basic Life Insurance
  • 401k with match
  • Paid vacation 
  • hourly plus commision
BDC Representative Responsibilities:
  • Answering online leads and calls
  • Generating and manage leads
  • Making outbound calls
  • Make appointments for guests to view vehicles 
  • Logging customer details and comments in our system.
  • Maintaining thorough, up-to-date knowledge of our products.
  • Treat all guests with courtesy and respect.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential guests are aware of any promotions.
  • Communicating with sales staff, sales managers, and General manager
  • Assisting with various other tasks at the dealership.

Qualifications

  • Excellent written and verbal skills
  • Knowledge of Excel, Word, and Outlook
  • Experience with a CRM
  • Ability to follow company policies and procedures
  • Friendly, enthusiasm, with a positive "team-player" attitude 
  • Prior internet sales, BDC, or related experience a plus
  • Self-motivated and goal oriented

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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