ZipRecruiter

Log In

1

Dealership Bdc Manager Jobs in Indiana (NOW HIRING)

Heritage Ford

BDC Sales

Corydon, IN · On-site

... dealership managers. Promotion and pay increases will be available to those who prove efficient ... BDC agents communicate directly with our customers and coordinate data and information sharing ...

Heritage Ford

BDC Sales

Corydon, IN

... dealership managers. Promotion and pay increases will be available to those who prove efficient ... BDC agents communicate directly with our customers and coordinate data and information sharing ...

Heritage Ford

BDC Sales

Corydon, IN

... dealership managers. Promotion and pay increases will be available to those who prove efficient ... BDC agents communicate directly with our customers and coordinate data and information sharing ...

Heritage Ford

BDC Sales

Corydon, IN · On-site

... dealership managers. Promotion and pay increases will be available to those who prove efficient ... BDC agents communicate directly with our customers and coordinate data and information sharing ...

asburyauto

Service BDC Rep Hare Honda

Avon, IN · On-site

$14.75 - $19.25/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ... Follow all dealership processes and procedures, high frequency of contact with customers * Thorough ...

asburyauto

Service BDC Rep Hare Honda

Avon, IN · On-site

$14.75 - $19.25/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ... Follow all dealership processes and procedures, high frequency of contact with customers * Thorough ...

asburyauto

Service BDC Rep Hare Honda

Avon, IN · On-site

$14.75 - $19.25/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ... Follow all dealership processes and procedures, high frequency of contact with customers * Thorough ...

ANDY MOHR

BDC Rep

Merrillville, IN · On-site

$14.75 - $19.75/hr

Andy Mohr dealerships are stocked with large inventories that are priced very competitively. The ... Manage descriptions of inventory displayed on ASAP Website * Manage and communicate online ...

previous page

Showing results 41-60

All JobsDealership Bdc JobsDealership Bdc Manager JobsDealership Bdc Manager Jobs in Indiana

Dealership Bdc Manager information

See Indiana salary details

$18.1K

$65.8K

$109.9K

How much do dealership bdc manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for dealership bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.

What are the main challenges a Dealership BDC Manager faces in aligning the Business Development Center with the sales and service teams?

A Dealership BDC Manager often encounters challenges in maintaining smooth communication between the BDC and sales or service teams, ensuring that customer leads are properly followed up on and transferred. They must implement processes to track leads efficiently, set clear expectations about lead handling, and provide ongoing training to BDC representatives. Overcoming resistance to new technology or procedures and fostering a team-oriented culture across departments is also crucial. Addressing these challenges helps improve customer experience and increases conversion rates.

What is a Dealership BDC Manager?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for handling inbound and outbound customer communications, such as phone calls, emails, and internet leads, in an automotive dealership. Their main role is to manage the BDC staff, optimize lead generation, and ensure high levels of customer satisfaction and follow-up. They work closely with the sales and service departments to maximize appointments and convert leads into sales or service opportunities. BDC Managers also analyze key performance metrics, implement best practices, and develop training programs for their team.

What are the key skills and qualifications needed to thrive as a Dealership BDC Manager?

To thrive as a Dealership BDC (Business Development Center) Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, lead management systems, and dealership DMS platforms is typically required. Leadership, effective communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for driving sales performance, ensuring customer satisfaction, and optimizing the dealership’s lead conversion process.
Dealership Bdc Manager jobs near you
Infographic showing various Dealership Bdc Manager job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,842 per year, or $31.7 per hour.

Service BDC Jeff Wyler Toyota of Clarksville, IN

WYLER

Clarksville, IN • On-site

Other

Re-posted 1 hour ago

Job description

Jeff Wyler Toyota of Clarksville is "Now Hiring" a BDC Agent!
Join One of the Region's Premier Automotive Teams
Jeff Wyler Toyota of Clarksville is seeking a motivated, customer-focused Service Business Development Center (BDC) Representative to join our growing team. If you thrive in a fast-paced environment, enjoy building relationships, and are driven by performance, this is an outstanding opportunity to build a rewarding career with one of the most respected automotive groups in the Midwest.
As a Service BDC Representative, you will be the first point of contact for our service customers, helping deliver an exceptional ownership experience by scheduling appointments, responding to customer inquiries, following up on service recommendations, and supporting customer retention efforts.
What You'll Do
  • Handle inbound and outbound phone calls, text messages, emails, and online service inquiries professionally and promptly.
  • Schedule, confirm, and manage service appointments while maximizing shop capacity and technician productivity.
  • Follow up with customers regarding declined services, overdue maintenance, recalls, and manufacturer service campaigns.
  • Utilize CRM and dealership software to document customer interactions accurately.
  • Contact customers after service visits to ensure complete satisfaction and resolve concerns when appropriate.
  • Assist in maintaining customer retention through consistent communication and relationship building.
  • Work closely with Service Advisors, Service Managers, and Parts personnel to ensure a seamless customer experience.
  • Meet and exceed daily, weekly, and monthly performance goals for appointments, show rates, and customer satisfaction.
  • Maintain a positive, professional attitude while representing the Jeff Wyler brand.

If you're passionate about customer service, enjoy helping people, and want to grow your career with one of the area's leading automotive dealerships, we'd love to meet you.
Jeff Wyler Toyota of Clarksville is an Equal Opportunity Employer committed to creating an inclusive workplace where every team member can succeed.
Qualifications
  • Previous BDC, customer service, call center, hospitality, or automotive experience preferred.
  • Strong communication skills with a confident and friendly phone presence.
  • Excellent organizational and time management abilities.
  • Ability to multitask in a fast-paced environment.
  • Comfortable using CRM systems, scheduling software, and Microsoft Office.
  • Positive attitude with a strong work ethic and desire to succeed.
  • High school diploma or equivalent required.
  • Automotive dealership experience is a plus but not required-we provide comprehensive training for the right candidate.

Apply