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Dealership Bdc Manager Jobs (NOW HIRING)

Loganville Ford

BDC Manager

Loganville, GA

Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...

Loganville Ford

BDC Manager

Loganville, GA · On-site

Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...

Ron Tirapelli Ford

BDC Manager

Shorewood, IL · On-site

$70K - $110K/yr

Ron Tirapelli Ford, a cornerstone of the Joliet, Illinois automotive community, is looking for a vibrant and driven BDC Manager to lead our Business Development Center! We're not just a dealership; w ...

Loganville Ford

BDC Manager

Loganville, GA

Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...

Hartford Toyota Superstore

BDC Manager

Hartford, CT

$65K - $100K/yr

Join Our Team as an Automotive Business Development Manager (BDC) Are you an experienced Business ... Strong knowledge of CRM systems and dealership processes. * Excellent communication, coaching, and ...

Lone Star Toyota

BDC Manager

Lewisville, TX · On-site

Lone Star Toyota is looking for a qualified BDC Manager to join our team. This position is ... Strives to make sure that the call center hits all objectives put in place by the dealership.

Courage Kia

BDC Manager

Gastonia, NC

The Business Development Center (BDC) Manager is responsible for hiring and training the ... dealership's goals * Work closely with executive and department managers to develop appointment ...

Anderson Automotive Group

The BDC Manager would enjoy working with others, are natural leaders, and have excellent ... Why are we different than other dealerships? * A group that supports a culture of caring and ...

Courage Kia

BDC Manager

Gastonia, NC · On-site

The Business Development Center (BDC) Manager is responsible for hiring and training the ... dealership's goals * Work closely with executive and department managers to develop appointment ...

Anderson Automotive Group

BDC Manager

Cape Coral, FL · On-site

The BDC Manager would enjoy working with others, are natural leaders, and have excellent ... Why are we different than other dealerships? A group that supports a culture of caring and ...

Delavan Holdings

BDC Manager

Lake Bluff, IL · On-site

$6.0K - $12K/mo

Job Type Full-time Description Kunes Lakes Chevrolet is seeking an experienced Automotive BDC Manager (also known as an Internet Director or BDC Director in some dealerships), to lead and grow our ...

New

Kunes Auto Group

BDC Manager

Lake Bluff, IL · On-site

$6.0K - $12K/mo

Description Kunes Lakes Chevrolet is seeking an experienced Automotive BDC Manager (also known as an Internet Director or BDC Director in some dealerships), to lead and grow our Business Development ...

New

Crossroads Chevrolet

BDC Manager

Mount Hope, WV · On-site

BDC Manager - Beckley Chevrolet Beckley Chevrolet is looking for an experienced, high-energy BDC ... Opportunities for advancement within a growing dealership. Join the New Era at Beckley Chevrolet We ...

Courage Kia

BDC Manager

Gastonia, NC · On-site

The Business Development Center (BDC) Manager is responsible for hiring and training the ... dealership's goals * Work closely with executive and department managers to develop appointment ...

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Dealership Bdc Manager information

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$19K

$69.2K

$115.5K

How much do dealership bdc manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for dealership bdc manager in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Compensation structures can vary by dealership but often include incentives to motivate productivity and customer engagement.

What does a BDC manager do at a dealership?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for generating and qualifying leads, scheduling appointments, and maintaining customer communication to increase sales and service appointments. They use customer relationship management (CRM) tools and analyze performance metrics to improve dealership outreach efforts.

What are the main challenges a Dealership BDC Manager faces in aligning the Business Development Center with the sales and service teams?

A Dealership BDC Manager often encounters challenges in maintaining smooth communication between the BDC and sales or service teams, ensuring that customer leads are properly followed up on and transferred. They must implement processes to track leads efficiently, set clear expectations about lead handling, and provide ongoing training to BDC representatives. Overcoming resistance to new technology or procedures and fostering a team-oriented culture across departments is also crucial. Addressing these challenges helps improve customer experience and increases conversion rates.

What is a Dealership BDC Manager?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for handling inbound and outbound customer communications, such as phone calls, emails, and internet leads, in an automotive dealership. Their main role is to manage the BDC staff, optimize lead generation, and ensure high levels of customer satisfaction and follow-up. They work closely with the sales and service departments to maximize appointments and convert leads into sales or service opportunities. BDC Managers also analyze key performance metrics, implement best practices, and develop training programs for their team.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager, who oversees all dealership operations and can earn six-figure salaries including bonuses. Other high-paying roles include Finance Directors and Service Managers, especially in larger dealerships with complex operations.

What are the key skills and qualifications needed to thrive as a Dealership BDC Manager, and why are they important?

To thrive as a Dealership BDC (Business Development Center) Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, lead management systems, and dealership DMS platforms is typically required. Leadership, effective communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for driving sales performance, ensuring customer satisfaction, and optimizing the dealership’s lead conversion process.
What cities are hiring for Dealership Bdc Manager jobs? Cities with the most Dealership Bdc Manager job openings:
What states have the most Dealership Bdc Manager jobs? States with the most job openings for Dealership Bdc Manager jobs include:
Dealership Bdc Manager jobs near you
BDC Manager - Landmark Dodge Chrysler Jeep Ram

BDC Manager - Landmark Dodge Chrysler Jeep Ram

Landmark Dodge Chrysler Jeep Ram

Morrow, GA

Full-time

Posted 9 days ago

Job description

Business Development Center (BDC) Manager - Landmark Dodge Chrysler Jeep Ram

Landmark Automotive Group is currently looking for a BDC Manager to join our team!

Responsibilities:

  • Oversee and manage the BDC team to achieve department goals.
  • Develop and implement strategies to increase lead conversion and appointment setting.
  • Collaborate with General Managers and Sales/Service teams to align BDC efforts with dealership objectives.
  • Analyze KPIs and adjust strategies to optimize results.
  • Supervise all inbound and outbound lead handling, ensuring timely follow-up and customer engagement.
  • Implement processes to improve response times and customer experience.
  • Oversee CRM utilization, ensuring accurate data entry and reporting.
  • Hire, train, and mentor BDC representatives to enhance performance and professionalism.
  • Conduct regular coaching sessions, performance reviews, and ongoing training.
  • Foster a positive and results-driven work environment.
  • Monitor and refine BDC scripts, workflows, and best practices to improve conversion rates.
  • Stay up-to-date with industry trends and implement new technologies for lead management.
  • Work with vendors and internal teams to ensure optimal use of CRM, phone systems, and other tools.
  • Generate and analyze performance reports, providing insights and recommendations for improvement.
  • Present performance updates to upper management and dealership stakeholders.

Qualifications:

  • Minimum 3-5 years of experience in a dealership BDC, sales, or automotive management role.
  • High school diploma or equivalent required; bachelor's degree in Business, Marketing, or a related field preferred.
  • Experience with CRM systems
  • Proven leadership experience with the ability to manage and motivate a team.
  • Automotive sales and BDC training certifications are a plus.
  • Strong understanding of lead management, CRM systems, and digital marketing strategies.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to analyze data, track performance metrics, and implement process improvements.
  • Must successfully pass background and drug screen.

Apply Today!