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Dealership Bdc Manager Jobs (NOW HIRING)

The Business Development Center (BDC) Manager is responsible for hiring and training the ... dealership's goals * Work closely with executive and department managers to develop appointment ...

The Business Development Center (BDC) Manager is responsible for hiring and training the ... dealership's goals * Work closely with executive and department managers to develop appointment ...

The Business Development Center (BDC) Manager is responsible for hiring and training the ... dealership's goals * Work closely with executive and department managers to develop appointment ...

The Business Development Center (BDC) Manager is responsible for hiring and training the ... dealership's goals * Work closely with executive and department managers to develop appointment ...

Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...

Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...

Automotive BDC Manager

Albany, NY · On-site

$90K - $120K/yr

DePaula Chevrolet is seeking a motivated and experienced Automotive BDC Manager to lead our ... About the Company DePaula Chevrolet is a leading automotive dealership located in Albany, NY. With ...

BDC Representatives

Detroit, MI · On-site

$55K - $85K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... CRM, lead marketing, digital marketing, internet marketing, *You are applying through Car Guy ...

Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and ... dealership departments (Sales, Service, Marketing) to ensure alignment and maximum results ...

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... CRM, lead marketing, digital marketing, internet marketing, *You are applying through Car Guy ...

Automotive BDC Manager

Albany, NY · On-site

$90K - $120K/yr

DePaula Chevrolet is seeking a motivated and experienced Automotive BDC Manager to lead our ... About the Company DePaula Chevrolet is a leading automotive dealership located in Albany, NY. With ...

Service BDC Manager

Tumwater, WA · On-site

$25 - $35/hr

About Toyota of Olympia Toyota of Olympia is a premier Toyota dealership committed to providing ... Service BDC Manager Toyota of Olympia | Tumwater, WA Toyota of Olympia is seeking an experienced ...

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Dealership Bdc Manager information

See salary details

$19K

$69.2K

$115.5K

How much do dealership bdc manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for dealership bdc manager in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What are the main challenges a Dealership BDC Manager faces in aligning the Business Development Center with the sales and service teams?

A Dealership BDC Manager often encounters challenges in maintaining smooth communication between the BDC and sales or service teams, ensuring that customer leads are properly followed up on and transferred. They must implement processes to track leads efficiently, set clear expectations about lead handling, and provide ongoing training to BDC representatives. Overcoming resistance to new technology or procedures and fostering a team-oriented culture across departments is also crucial. Addressing these challenges helps improve customer experience and increases conversion rates.

What is a Dealership BDC Manager?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for handling inbound and outbound customer communications, such as phone calls, emails, and internet leads, in an automotive dealership. Their main role is to manage the BDC staff, optimize lead generation, and ensure high levels of customer satisfaction and follow-up. They work closely with the sales and service departments to maximize appointments and convert leads into sales or service opportunities. BDC Managers also analyze key performance metrics, implement best practices, and develop training programs for their team.

What are the key skills and qualifications needed to thrive as a Dealership BDC Manager, and why are they important?

To thrive as a Dealership BDC (Business Development Center) Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, lead management systems, and dealership DMS platforms is typically required. Leadership, effective communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for driving sales performance, ensuring customer satisfaction, and optimizing the dealership’s lead conversion process.
What cities are hiring for Dealership Bdc Manager jobs? Cities with the most Dealership Bdc Manager job openings:
What states have the most Dealership Bdc Manager jobs? States with the most job openings for Dealership Bdc Manager jobs include:

BDC Manager

Courage Kia

Gastonia, NC • On-site

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Summary: The Business Development Center (BDC) Manager is responsible for hiring and training the representatives who contact potential buyers with the goal of scheduling appointments for the buyers to meet with our sales representatives. Your team will receive inbound and make outbound calls based on leads generated by our marketing efforts.
About us: It is because of our employees that Keffer Auto Group remains the premier place to work in North Carolina. We are experiencing record growth and with that comes opportunity. We have a strong track-record and are committed to excellence which makes working with our group an exceptional experience. Keffer Auto is always looking for fresh, innovative, enthusiastic professionals driven to succeed in the car business. If you are willing to go above and beyond and are committed to delivering exceptional customer service, submit your resume.
Business Development Center (BDC) Manager Compensation and Benefits:
  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance
  • PTO
  • 401(K)
  • Compensation: $ - $

Business Development Center (BDC) Manager Responsibilities:
  • Develop and execute outbound internet and phone campaigns
  • Maintain daily, weekly, and monthly sales and service forecasts
  • Manage and track all leads
  • Ensure all leads are followed up with in a timely manner
  • Manage day-to-day business of the business development center
  • Collect and analyze business metrics
  • Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership's goals
  • Work closely with executive and department managers to develop appointment setting strategies
  • Answer customer inquiries and calls when necessary

Business Development Center (BDC) Manager Requirements:
  • Strong communication, organization, time management, computer and basic math skills
  • Team player with positive energy and an eagerness to improve
  • Competitive and self-motivated attitude that thrives on goals
  • Previous sales experience
  • Previous management experience preferred
  • Automotive industry experience preferred

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.