Description
Position Summary:
The Back Office Assistant supports day-to-day ย ย operations by maintaining accurate data, assisting with inventory tracking, ย ย and ensuring timely communication with internal teams and customers. This ย ย role plays a critical part in keeping operational information organized, up ย ย to date, and reliable to support production and logistics activities.
Duties/Responsibilities:
Oversee and ย ย optimize inventory management processes to maintain accurate stock levels, ย ย minimize waste, and ensure timely deliveries.ย
Coordinate with vendors and manage the supply chain to ensure a seamless ย ย flow of materials and goods.ย
Handle import/export and domestic freight logistics, including ย ย coordinating shipments and managing related documentation.ย
Process paperwork and system receiving of inventory and machine parts ย ย accurately and efficiently.ย
Maintain effective communication with domestic and overseas vendors to ย ย facilitate procurement and resolve issues.ย
Ensure compliance with company policies and industry regulations in all ย ย back-office activities.ย
Prepare and present regular reports on office performance.
Manage back-office workload to ensure outbound orders are filled ย ย accurately and in time for shipment to customer.
Manage incoming shipments, arrangement of deliveries, pickup of dropped ย ย ocean containers without incurring demurrage fees.
Negotiate with vendors to reduce fees and/or penalties.ย
Communicate with customers regarding ETAs, drop fees, and demurrage of ย ย DDP containers from overseas sister company.
Maintain a well-organized workspace and manage documents and tasks.
Work independently to solve problems, make decisions, and execute tasks ย ย while collaborating effectively with team members and other departments.ย
Performs other related duties, as assigned.ย
Requirements
- High School diploma or equivalent is required; additional education or training is a plus.
- Excel proficiency required (ability to update trackers, basic formulas, and organize data)ย
- Experience in warehouse, manufacturing, or logistics environment preferredย
- Strong attention to detail and accuracy in data entry and inventory trackingย
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environmentย
- Basic professional communication skills (written and verbal)ย
- Comfortable working in a manufacturing / warehouse environment
- Proficiency in using office software (e.g., Microsoft Office Suite, Outlook).
- Excellent written and verbal communication skills.
- Ability to work independently and prioritize tasks effectively.
- Basic knowledge of office equipment and procedures. ย