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Back Office Support Jobs (NOW HIRING)

Signet Jewelers

Back Office Support

Charlotte, NC · On-site

$16.50 - $21.50/hr

As a Back Office Assistant at Diamonds Direct, you will be the crucial support system behind our in-store operations. We are looking for a dedicated and organized individual-a true RHINO-who is ...

Signet Jewelers

Back Office Support

New York, NY · On-site

$20 - $25/hr

Summary With the Diamonds Direct Back Office Assistant, we are looking for a RHINO that will serve as the backbone of in-store daily operations, because without YOU, there is no US! Our ideal RHINO ...

Ageatia Global Solutions

Back Office Support Admin

Chicago, IL · On-site

$18.50 - $25.50/hr

Back Office Support Admin Location: Chicago, IL Duration: 6+Month contract M-F 6:30am-3pm or 7:00am-3:30pm Responsibilities The right person for this position will be someone with strong data entry ...

Ageatia Global Solutions

Back Office Support Admin

Chicago, IL · On-site

$18.50 - $25.50/hr

Back Office Support Admin Location: Chicago, IL Duration: 6+Month contract M-F 6:30am-3pm or 7:00am-3:30pm Responsibilities The right person for this position will be someone with strong data entry ...

Ageatia Global Solutions

Back Office Support Admin

Chicago, IL · On-site

$18.50 - $25.50/hr

Back Office Support Admin Location: Chicago, IL Duration: 6+Month contract M-F 6:30am-3pm or 7:00am-3:30pm Responsibilities The right person for this position will be someone with strong data entry ...

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How much do back office support jobs pay per hour?

As of May 28, 2026, the average hourly pay for back office support in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Back Office Support professional, and why are they important?

To excel as a Back Office Support professional, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, typically supported by a high school diploma or equivalent. Familiarity with office productivity software like Microsoft Office Suite, data entry systems, and sometimes basic accounting software is often required. Effective time management, problem-solving abilities, and clear communication are essential soft skills for this role. These competencies ensure accurate, efficient support of front-line operations, contributing to overall business productivity and customer satisfaction.

What are some common challenges faced by Back Office Support professionals, and how can they be managed effectively?

Back Office Support professionals often encounter challenges such as managing high volumes of administrative tasks, maintaining accuracy under tight deadlines, and coordinating information across multiple departments. To manage these effectively, it's important to develop strong organizational skills, prioritize tasks, and utilize available software tools to streamline processes. Regular communication with team members and staying updated on company procedures also help ensure that operations run smoothly and errors are minimized.

What is back office support?

Back office support refers to administrative and operational tasks that are essential to a business but do not involve direct interaction with customers. These tasks may include data entry, record keeping, payroll, accounting, HR management, and IT support. Back office teams work behind the scenes to ensure that the front office (customer-facing roles) can function smoothly and efficiently. Their work is crucial in maintaining a company’s day-to-day operations and supporting business growth.

What is the difference between Back Office Support vs Customer Service Representative?

AspectBack Office SupportCustomer Service Representative
Primary ResponsibilitiesData entry, administrative tasks, record keepingHandling customer inquiries, providing product/service information
Work EnvironmentOffice-based, behind-the-scenesFrontline, direct customer interaction
Required SkillsAdministrative skills, attention to detailCommunication, problem-solving
Common CertificationsAdministrative or office management certificationsCustomer service certifications often preferred

Back Office Support and Customer Service Representative roles differ mainly in their focus: Back Office Support handles administrative and behind-the-scenes tasks, while Customer Service Representatives interact directly with customers. Both roles are essential in their respective areas, but they require different skill sets and work environments.

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Back Office Support jobs near you
Infographic showing various Back Office Support job openings in the United States as of May 2026, with employment types broken down into 55% Full Time, 43% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,336 per year, or $19.9 per hour.
Back Office Support

Back Office Support

Signet Jewelers

Charlotte, NC • On-site

$16.50 - $21.50/hr

Full-time

Posted 23 days ago

Signet Jewelers rating

6.7

Company rating: 6.7 out of 10

Based on 291 frontline employees who took The Breakroom Quiz

17th of 28 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
As a Back Office Assistant at Diamonds Direct, you will be the crucial support system behind our in-store operations. We are looking for a dedicated and organized individual-a true RHINO-who is passionate about the jewelry industry and committed to ensuring the seamless functioning of our luxury retail environment. Your role will be integral to maintaining the smooth operation of daily tasks and supporting the store team in various capacities.
Key Responsibilities:
  • Inventory Management: Handle shipping and receiving of inventory, oversee inventory control at the store level, and manage special orders to ensure stock levels and availability meet store needs.
  • Vendor Relations: Manage relationships with vendors, ensuring effective communication and resolution of any issues that may arise.
  • Store Support: Assist the store team with merchandise-related inquiries and customer orders, providing essential support to enhance the customer experience.
  • Organizational Duties: Maintain an organized workspace, manage multiple tasks efficiently, and ensure that all back-office functions are performed accurately and timely.

What's in it for You?
  • Career Development: Benefit from our investment in your professional growth and career advancement opportunities within the organization.
  • Comprehensive Exposure: Gain insight and experience across various departments within Diamonds Direct, enhancing your understanding of luxury retail operations.
  • Family-Oriented Culture: Join a supportive and inclusive team environment where your contributions are valued and celebrated.

Requirements:
  • Experience: Previous experience in customer service and/or vendor management is required. Experience in a luxury retail jewelry environment is preferred.
  • Skills:
    • Strong communication skills for effective interaction with vendors and store team members.
    • Proficiency in computer skills for managing inventory and handling special orders.
    • Excellent organizational skills with the ability to multi-task and manage time efficiently.
  • Availability: Must be able to work Saturdays to accommodate the peak operational needs of the store.

If you are an organized, detail-oriented individual with a passion for the jewelry industry and a drive to support the smooth operation of a luxury retail environment, we encourage you to apply and become a key part of the Diamonds Direct team.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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