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Back Office Support Jobs (NOW HIRING)

Fygaro

Back Office

$17.25 - $22.50/hr

The Back Office manages the applications within the e-commerce ecosystem ... By assisting merchants and support analysts, they are responsible for the tracking of incidents and ...

Medix

Back Office MA

Fallbrook, CA · On-site

$23 - $25/hr

The primary responsibilities include providing seamless support to 2-4 providers in a high-volume clinical setting, managing patient exam and procedure rooms, performing routine back-office clinical ...

Discover Vein and Vascular Center/Discover Surgical Center

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Medical Back Office

Chandler, AZ · On-site

$18.25 - $23/hr

East Valley Vascular practice seeking a full-time customer service oriented and highly motivated Back Office Medical Assistant. We offer our staff competitive starting pay. Candidate to possess a ...

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How much do back office support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for back office support in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is back office support?

Back office support refers to administrative and operational tasks that are essential to a business but do not involve direct interaction with customers. These tasks may include data entry, record keeping, payroll, accounting, HR management, and IT support. Back office teams work behind the scenes to ensure that the front office (customer-facing roles) can function smoothly and efficiently. Their work is crucial in maintaining a company’s day-to-day operations and supporting business growth.

What are the key skills and qualifications needed to thrive as a back office support professional, and why are they important?

To excel as a Back Office Support professional, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, typically supported by a high school diploma or equivalent. Familiarity with office productivity software like Microsoft Office Suite, data entry systems, and sometimes basic accounting software is often required. Effective time management, problem-solving abilities, and clear communication are essential soft skills for this role. These competencies ensure accurate, efficient support of front-line operations, contributing to overall business productivity and customer satisfaction.

What are some common challenges faced by back office support professionals, and how can they be managed effectively?

Back Office Support professionals often encounter challenges such as managing high volumes of administrative tasks, maintaining accuracy under tight deadlines, and coordinating information across multiple departments. To manage these effectively, it's important to develop strong organizational skills, prioritize tasks, and utilize available software tools to streamline processes. Regular communication with team members and staying updated on company procedures also help ensure that operations run smoothly and errors are minimized.

What is the difference between Back Office Support vs Customer Service Representative?

AspectBack Office SupportCustomer Service Representative
Primary ResponsibilitiesData entry, administrative tasks, record keepingHandling customer inquiries, providing product/service information
Work EnvironmentOffice-based, behind-the-scenesFrontline, direct customer interaction
Required SkillsAdministrative skills, attention to detailCommunication, problem-solving
Common CertificationsAdministrative or office management certificationsCustomer service certifications often preferred

Back Office Support and Customer Service Representative roles differ mainly in their focus: Back Office Support handles administrative and behind-the-scenes tasks, while Customer Service Representatives interact directly with customers. Both roles are essential in their respective areas, but they require different skill sets and work environments.

How much is the salary of a back office support?

The salary of a back office support typically ranges from $30,000 to $50,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What are considered back office support jobs?

Back office support jobs involve administrative, clerical, and operational tasks that support a company's core functions, such as data entry, record keeping, customer service support, and processing transactions. These roles often require skills in organization, communication, and familiarity with office software like Microsoft Office or CRM systems.
More about Back Office Support jobs

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What states have the most Back Office Support jobs?

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Back Office Support jobs near you
Infographic showing various Back Office Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,336 per year, or $19.9 per hour.

Back Office Support Specialist

AMERICAN BANK AND TRUST

Davenport, IA

$21.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Is a Great Support Team!

At American Bank & Trust, great customer service does not just happen at the front line. It takes a dedicated team working behind the scenes to make it all possible. If you're the type of person who loves staying organized, figuring things out, and being the one people turn to for answers, you'll fit right in. Join our Back Office Support team and help keep the Bank running smoothly, one solution at a time.

What You'll Do

  • Be a go-to resource for digital banking and payment services
  • Support ACH processing, monitoring, and exception resolution
  • Investigate issues and help find the right solution
  • Keep transactions accurate and on track
  • Help protect customers through fraud monitoring and review
  • Tackle account maintenance and important documentation
  • Team up with coworkers across the Bank to solve problems

What We're Looking For

  • Someone who notices the details others miss
  • A natural problem solver who likes figuring things out
  • Strong communication and customer service skills
  • Confidence using technology and learning new tools
  • A teammate who enjoys helping others succeed
  • Banking, clerical, or customer service experience is a bonus

Knowledge, Skills, and Abilities:

  • Ability to function in a team environment.
  • Excellent verbal and written communication and interpersonal skills.
  • Problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Familiarity with digital banking, ATM balancing, and wire transfer and ACH processing.

Education and Experience:

  • High school diploma or recognized equivalent required.
  • 1+ years of clerical skills with proven accuracy required.
  • 2+ years of customer service experience required.

Equipment and Software:

  • Ability to operate general office equipment.
  • Advanced knowledge of Microsoft Office products.

Physical Requirements:

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.

Activity:

  • Standing: Rarely (0-39%)
  • Sitting: Frequently (70-100%)
  • Bending: Rarely (0-39%)
  • Reaching: Rarely (0-39%)
  • Lifting: Occasionally (40-69%) up to 20 lbs.

*Employee benefits include health, vision, dental, life, disability, critical, and accident insurance available to full-time employees after 30 days of employment, and 401k for all employees beginning on hire date.

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