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Back Office Support Jobs in Michigan (NOW HIRING)

Concentra

Physical Therapy Front Office

Troy, MI · On-site

$15.50 - $20.25/hr

The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD ... Responsible for clerical tasks in both the front and back office associated with patient care and ...

Concentra

Physical Therapy Front Office

Troy, MI · On-site

$15.50 - $20.25/hr

The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD ... Responsible for clerical tasks in both the front and back office associated with patient care and ...

Concentra

Physical Therapy Front Office

Troy, MI · On-site

$15.50 - $20.25/hr

The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD ... Responsible for clerical tasks in both the front and back office associated with patient care and ...

Concentra

Physical Therapy Front Office

Troy, MI · On-site

$15.50 - $20.25/hr

The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD ... Responsible for clerical tasks in both the front and back office associated with patient care and ...

Concentra

Physical Therapy Front Office

Troy, MI · On-site

$15.50 - $20.25/hr

The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD ... Responsible for clerical tasks in both the front and back office associated with patient care and ...

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Back Office Support information

See Michigan salary details

$9

$17

$24

How much do back office support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for back office support in Michigan is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What is back office support?

Back office support refers to administrative and operational tasks that are essential to a business but do not involve direct interaction with customers. These tasks may include data entry, record keeping, payroll, accounting, HR management, and IT support. Back office teams work behind the scenes to ensure that the front office (customer-facing roles) can function smoothly and efficiently. Their work is crucial in maintaining a company’s day-to-day operations and supporting business growth.

What are the key skills and qualifications needed to thrive as a back office support professional, and why are they important?

To excel as a Back Office Support professional, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, typically supported by a high school diploma or equivalent. Familiarity with office productivity software like Microsoft Office Suite, data entry systems, and sometimes basic accounting software is often required. Effective time management, problem-solving abilities, and clear communication are essential soft skills for this role. These competencies ensure accurate, efficient support of front-line operations, contributing to overall business productivity and customer satisfaction.

What are some common challenges faced by back office support professionals, and how can they be managed effectively?

Back Office Support professionals often encounter challenges such as managing high volumes of administrative tasks, maintaining accuracy under tight deadlines, and coordinating information across multiple departments. To manage these effectively, it's important to develop strong organizational skills, prioritize tasks, and utilize available software tools to streamline processes. Regular communication with team members and staying updated on company procedures also help ensure that operations run smoothly and errors are minimized.

What is the difference between Back Office Support vs Customer Service Representative?

AspectBack Office SupportCustomer Service Representative
Primary ResponsibilitiesData entry, administrative tasks, record keepingHandling customer inquiries, providing product/service information
Work EnvironmentOffice-based, behind-the-scenesFrontline, direct customer interaction
Required SkillsAdministrative skills, attention to detailCommunication, problem-solving
Common CertificationsAdministrative or office management certificationsCustomer service certifications often preferred

Back Office Support and Customer Service Representative roles differ mainly in their focus: Back Office Support handles administrative and behind-the-scenes tasks, while Customer Service Representatives interact directly with customers. Both roles are essential in their respective areas, but they require different skill sets and work environments.

How much is the salary of a back office support?

The salary of a back office support typically ranges from $30,000 to $50,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What are considered back office support jobs?

Back office support jobs involve administrative, clerical, and operational tasks that support a company's core functions, such as data entry, record keeping, customer service support, and processing transactions. These roles often require skills in organization, communication, and familiarity with office software like Microsoft Office or CRM systems.
Back Office Support jobs near you
Infographic showing various Back Office Support job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

Back Office Assistant

Chesterfield Township, MI • On-site

Together Women's Health, LLC
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Together Women's Health, LLCexternal

$16.75 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Comprehensive Woman's Care, a practice partner of Together Women’s Health (TWH) has an immediate opportunity for a  Full Time Back Office Assistant (BOA) to join their growing medical team.

The BOA position is a great entry-level opportunity for someone interested in gaining knowledge and advancing within the healthcare field.

The BOA is the supporting cast member to our team of Physicians and Medical Assistants.  The BOA is an integral member of the team, that helps to ensure that our patients have the best experience possible. 

Must be able to travel to all three locations and work a flexible schedule. 

What’s in it for you?

 

As a full-time team member, you will have access to a range of benefits to include: Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people!


  • Demonstrates excellent customer services skills, and supports the model of patient and family centered care in all interactions
  • Chaperones providers during patient exams
  • Prepares for, sets up and assists with examinations, per protocols, policies, and procedures
  • Ensures that all collected samples (blood draws, cultures, biopsies, urinalysis) are properly labeled and transported to the lab in a timely fashion
  • Inventories and restocks supplies as needed
  • Sanitizes rooms and equipment, getting them prepared for the next patient
  • Perform other duties as assigned within scope of the practice

  • High school diploma or equivalent
  • Excellent interpersonal skills
  • Ability to communicate clearly and effectively with patients, and other external parties in a courteous and friendly manner at all times
  • Must be detail-oriented and highly organized
  • Must be able to multi-task while working in a fast-paced medical office

Why Together Women’s Health (TWH)?

Because we do things a bit differently here. We’re a rapidly growing network of Obstetrics and Gynecology practices, and while it’s important to know what we are, it’s more important to know what drives us - our mission is to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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