ZipRecruiter

Log In

1

Assistant Shopify Customer Service Jobs (NOW HIRING)

Surib

Customer Service Assistant

Dayton, OH · On-site

$3.7K - $4.5K/hr

Job Summary We are seeking a friendly and dependable Customer Service Assistant to support daily customer interactions and help deliver exceptional service experiences. This role is ideal for ...

Roehl Transport

Customer Service Assistant

Marshfield, WI · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Alphabe Insight Inc

Customer Service Assistant

Birmingham, AL · On-site

$16.25 - $22.25/hr

Position Overview We are looking for a dedicated and personable Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...

Limitless East Marketing

Customer Service Assistant

Miami, FL · On-site

$16.50 - $22.75/hr

Beloform Craft is seeking a Customer Service Assistant to support daily customer interactions and ensure a positive experience throughout the customer journey. This role is ideal for individuals who ...

Alphabe Insight Inc

Customer Service Assistant

Tampa, FL · On-site

$45K - $49K/yr

Job Summary We are seeking a friendly and dependable Customer Service Assistant to support daily customer interactions and help create exceptional service experiences. This role is ideal for ...

BrandWhizz

Customer Service Assistant

Miami, FL

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Alphabe Insight Inc

Customer Service Assistant

Atlanta, GA · On-site

$48K - $52K/yr

We are seeking a motivated and detail-oriented Customer Service Assistant to join our dedicated team in Atlanta. In this role, you will serve as the first point of contact for clients, ensuring that ...

Auspiciouss

Customer Service Assistant

Orlando, FL · On-site

$59K - $69K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

next page

Showing results 1-20

All JobsShopify Customer Service JobsAssistant Shopify Customer Service Jobs

Assistant Shopify Customer Service information

See salary details

$11

$20

$28

How much do assistant shopify customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for assistant shopify customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

How does an Assistant Shopify Customer Service representative typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service representative, and why are they important?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

What are Assistant Shopify Customer Service representatives?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.
More about Assistant Shopify Customer Service jobs
What cities are hiring for Assistant Shopify Customer Service jobs? Cities with the most Assistant Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Assistant Shopify Customer Service jobs? States with the most job openings for Assistant Shopify Customer Service jobs include:
What job categories do people searching Assistant Shopify Customer Service jobs look for? The top searched job categories for Assistant Shopify Customer Service jobs are:
Assistant Shopify Customer Service jobs near you
Infographic showing various Assistant Shopify Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Customer Service Assistant

Surib

Dayton, OH • On-site

$3.7K - $4.5K/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary

We are seeking a friendly and dependable Customer Service Assistant to support daily customer interactions and help deliver exceptional service experiences. This role is ideal for individuals who enjoy assisting others, solving problems, and creating positive customer relationships in a collaborative environment.

Responsibilities
  • Welcome customers and assist with inquiries and service requests.
  • Provide accurate information about company products and services.
  • Resolve routine customer concerns professionally and efficiently.
  • Build positive customer relationships through outstanding service.
  • Identify customer needs and provide appropriate solutions.
  • Support daily customer service operations and team objectives.
  • Collaborate with team members to ensure high-quality customer experiences.
  • Follow company customer service standards and procedures.
  • Participate in ongoing training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude and professional demeanor.
  • Strong organizational and multitasking skills.
  • Ability to work independently and as part of a team.
  • Reliable, adaptable, and detail-oriented.