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Assistant Shopify Customer Service Jobs in Missouri

As a Customer Service Assistant, you will ensure that all jobs are expedited through production in a timely fashion and provide additional support to Customer Service Representatives to handle ...

Customer Service Assistant (61112)

Marceline, MO · On-site

$13.50 - $18.75/hr

As a Customer Service Assistant, you will ensure that all jobs are expedited through production in a timely fashion and provide additional support to Customer Service Representatives to handle ...

Be Seen First

Rogers Sporting Goods is seeking a dedicated, full-time Customer Service Administrative Assistant to join our fast-paced, outdoor-loving team at our Business office location by the Kansas City ...

Customer Service

Lees Summit, MO

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer service

Liberty, MO

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Customer Service

Springfield, MO

$14.50 - $19.75/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Customer Service

Lees Summit, MO · On-site

$15.50 - $21.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lees Summit, MO

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer service

Liberty, MO · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Maintain cleanliness and organization in the front-of-house area. * Assist in managing customer inquiries and ensuring satisfaction. Requirements * Previous experience in customer service or a fast ...

Customer Service

Bridgeton, MO

$15.25 - $20.75/hr

Provide service to the customer by receiving their orders, answering questions regarding their ... Communicate with vendors via e-mail, phone and internet. * Assist customers with quoting, order ...

Customer Service

Bridgeton, MO · On-site

$15.25 - $20.75/hr

Provide service to the customer by receiving their orders, answering questions regarding their ... Communicate with vendors via e-mail, phone and internet. * Assist customers with quoting, order ...

Customer Service

Saint Joseph, MO · On-site

$15.50 - $21/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

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Assistant Shopify Customer Service information

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the most commonly searched types of Shopify Customer Service jobs in Missouri?

The most popular types of Shopify Customer Service jobs in Missouri are:

What are popular job titles related to Assistant Shopify Customer Service jobs in Missouri?

For Assistant Shopify Customer Service jobs in Missouri, the most frequently searched job titles are:

Infographic showing various Assistant Shopify Customer Service job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Assistant

Associated Wholesale Grocers

Kansas City, MO • On-site

$16.75 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Associated Wholesale Grocers rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

20th of 123 rated grocery stores


Job description

Customer Service Assistant III

Location: 5000 Kansas Avenue Kansas City, KS 66106

Work Model: Hybrid

Department: Inventory Management

Position Overview

Reporting to the Manager, Inventory Management Department - Assistant III provides customer service to meet, satisfy, and exceed the needs of our membership regarding all areas that pertain to orders, ads, and prebooks. To exceed customer's expectations efficiently, consistently, and constantly. Must be friendly and respectful, dealing promptly with all complaints, and always honoring commitments.

Principal Duties and Responsibilities:

  • Manage multiple phone calls and emails daily from members while providing excellent customer service.
  • Make sure all retail members' needs are met or exceeded, making sure customers are completely satisfied with the result.
  • Assist buyers in effective communication with retail members resolving all retail opportunities.
  • Adjusts store orders and SSO reports based on store and buyer requests as needed to ensure retail member needs are met.
  • Create handbills as needed for emergency ad products, etc.
  • Communicates proactively with buyers on any opportunities affecting member service level and resolving to customer satisfaction.
  • Process all ads and promotional information for all ad groups.
  • Accurately submits retail pre book orders daily, manage upload process, batching and verifying daily input of orders.
  • Works with assigned divisions to insure timely system entry of retail and Food Show orders.

Knowledge, Skills, and Abilities:

  • High school diploma
  • Minimum of 6 months previous customer service experience
  • Microsoft office experience required; access experience preferred.
  • Must be able to multi-task easily and efficiently.
  • Must possess excellent prioritization skills.
  • Must be detail oriented and have good organizational skills.
  • Must be a good team player.

Benefits:

  • Medical, Dental, & Vision Insurance
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Paid Vacation, Holiday, and Sick Time
  • 401(k) with 4% match along with 3 other contributions
  • Tuition Reimbursement
  • Basic & Supplemental Life and AD&D
  • Employee Assistance Program
  • Short-Term and Long-Term Disability
  • Wellness Program
  • Yearly Holiday Bonus

What Associated Wholesale Grocers employees say

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