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Assistant Shopify Customer Service Jobs in Missouri

Customer Service Assistant (61112)

Marceline, MO · On-site

$13.50 - $18.75/hr

As a Customer Service Assistant, you will ensure that all jobs are expedited through production in a timely fashion and provide additional support to Customer Service Representatives to handle ...

As a Customer Service Assistant, you will ensure that all jobs are expedited through production in a timely fashion and provide additional support to Customer Service Representatives to handle ...

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lees Summit, MO · On-site

$15.50 - $21.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Maintain cleanliness and organization in the front-of-house area. * Assist in managing customer inquiries and ensuring satisfaction. Requirements * Previous experience in customer service or a fast ...

Customer Service

Saint Joseph, MO · On-site

$15.50 - $21/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service

Saint Joseph, MO

$15.50 - $21/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service

Gladstone, MO · On-site

$14.75 - $20.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Customer Service

Gladstone, MO

$14.75 - $20.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

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Assistant Shopify Customer Service information

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.
What are the most commonly searched types of Shopify Customer Service jobs in Missouri? The most popular types of Shopify Customer Service jobs in Missouri are:
What are popular job titles related to Assistant Shopify Customer Service jobs in Missouri? For Assistant Shopify Customer Service jobs in Missouri, the most frequently searched job titles are:
Infographic showing various Assistant Shopify Customer Service job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Export Customer Service Representative

Sunnen Products Company

Saint Louis, MO • On-site

$15 - $20.25/hr

Full-time

Medical, Life, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Sunnen Products Company is investing in our next 100 years and looking to grow our team! We are seeking results-driven, excited candidates that are interested in working for a company with a long legacy and a bright future! For the last 100 years, we have been a global leader in the manufacturing and distribution of bore sizing and finishing equipment, engine rebuilding equipment, and tooling and abrasives.As the leading global manufacturer of precision honing equipment and related accessories, Sunnen Products Company provides excellent employment opportunities for those in search of a challenging and rewarding career. We pride ourselves on our quality products, exceptional customer service and highly valued employees.The Customer Service Representative is dedicated to delivering exceptional customer experiences with professionalism and composure, even in challenging situations. This role offers a dynamic environment, combining customer order processing and inquiry handling through various channels such as phone, email, and eCommerce platforms. As part of a fast-paced, collaborative team, the representative accurately analyzes, interprets, and fulfills customer requests while ensuring efficiency and attention to detail.ESSENTIAL FUNCTIONS OF THE JOBThe Customer Service Representative will be responsible for delivering results that include the following:Establish strong, effective working relationships with customers and coworkers.Efficiently process customer purchase orders received through phone, email, or eCommerce platforms, ensuring accuracy and promptness.Provide leads obtained from customer interactions to appropriate sales personnel.Transfer technical inquiries or application requests to the Advanced Technology Center (honing lab). Transfer customer equipment service needs to Field Service department.Communicate vital order details, such as pricing, delivery schedules, and terms of sale, to keep customers well-informed.Screen customers against Restricted Party Lists.Input customer information into our CRM database for accurate and up-to-date recording of activities.Actively onboard customers to the eCommerce platform for product ordering and self-service with common customer information requests.Proactively call and email customers to foster customer loyalty, satisfaction and increased sales.POSITION QUALIFICATION REQUIREMENTSHigh school education or equivalentMinimum of three years' customer service experienceExperienced in accurately processing orders using computer applicationsProven experience working in a fast-paced environment with the ability to multi-task projects and responsibilitiesCustomer Relationship Management Systems such as (Oracle CX CRM) and eCommerce platforms (Shopify)Ability to work as a teamAbility to solve problemsAbility to learn technical product attributesExperience with Exports (highly preferred)Strong written and verbal English communication skills (Fluency is Spanish is a plus)Sunnen offers a wide variety of benefits for our employees, such as:Competitive Insurance Coverage, eligible on the first of the month after hire date:Medical (PPO and High Deductible Plan with Employer HSA Contribution)DentalVisionLife and AD&DAccidentCritical IllnessHospital Indemnity401(k) Eligibility with Employer MatchCompany Paid Benefits:Group Life and AD&D InsuranceShort Term DisabilityLong Term DisabilityEmployee Assistance ProgramCompetitive Vacation PolicyTuition ReimbursementPaid Plant Closure Between Christmas and New Year's Day Sunnen is an equal opportunity employer and provides a friendly, family-oriented atmosphere. We are proud to say that our average length of service is nearly 20 years!Apply today to join Sunnen Products Company and work alongside leading manufacturers as you build a rewarding career!We require a background and SSN check, drug test, and physical for pre-employment.