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Assistant Shopify Customer Service Jobs in Missouri

Certified Power Solutions

Customer Service

Bridgeton, MO · On-site

$15.25 - $20.75/hr

Provide service to the customer by receiving their orders, answering questions regarding their ... Communicate with vendors via e-mail, phone and internet. * Assist customers with quoting, order ...

CERTIFIED POWER LLC

Customer Service

Bridgeton, MO · On-site

$15.25 - $20.75/hr

Provide service to the customer by receiving their orders, answering questions regarding their ... Communicate with vendors via e-mail, phone and internet. * Assist customers with quoting, order ...

Certified Power Solutions

Customer Service

Bridgeton, MO · On-site

$15.25 - $20.75/hr

Provide service to the customer by receiving their orders, answering questions regarding their ... Communicate with vendors via e-mail, phone and internet. * Assist customers with quoting, order ...

Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

General Information Job ID ATR64677 Posting Job Title Sr. Asst, Customer Service Locations MO Springfield MO Corrugated Employment Type Full Time Date Posted 31-Aug-2026 Relocation Support No ...

Smurfit Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

General Information Job ID ATR64677 Posting Job Title Sr. Asst, Customer Service Locations MO Springfield MO Corrugated Employment Type Full Time Date Posted 31-Aug-2026 Relocation Support No ...

Smurfit Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

As a Customer Service Representative (CSR), you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. As CSR you will ...

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All JobsShopify Customer Service JobsAssistant Shopify Customer Service JobsAssistant Shopify Customer Service Jobs in Missouri

Assistant Shopify Customer Service information

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the most commonly searched types of Shopify Customer Service jobs in Missouri?

The most popular types of Shopify Customer Service jobs in Missouri are:

What are popular job titles related to Assistant Shopify Customer Service jobs in Missouri?

For Assistant Shopify Customer Service jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Assistant Shopify Customer Service jobs in Missouri look for?

The top searched job categories for Assistant Shopify Customer Service jobs in Missouri are:

Assistant Shopify Customer Service jobs near you
Infographic showing various Assistant Shopify Customer Service job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service

Certified Power Solutions

Bridgeton, MO • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Type
Full-time
Description
For over 50 years Certified Power has worked to move the fluid power industry forward with system integrations, solutions and support. We are a premier value-added hydraulics and electronic controls supplier, specializing in the design, integration, and assembly of fluid power systems. With an experienced team of technical experts to support our customers with advanced application engineering, distribution, inventory management, and service and repair capabilities to maximize machine uptime and increase productivity. Certified Power conducts business with integrity and strives to exceed customer expectations, while providing value and innovation in our products and services throughout our six Midwest locations.
POSITION SUMMARY:
Provide service to the customer by receiving their orders, answering questions regarding their orders, assisting with questions via telephone, fax, or email. Also expediting customer purchase orders.
MAJOR RESPONSIBILITIES:

  • Receiving customer orders via e-mail, fax and phone.
  • Order entry into current operating system.
  • Support customer portal and forecast requirements.
  • Receive, respond and quote pricing via e-mail, fax and phone, to include pricing, lead-time & data information.
  • Communicate with vendors via e-mail, phone and internet.
  • Assist customers with quoting, order updates, inquiries and troubleshooting.
  • Maintain current customer information in existing computer database.
  • Issue RGA's for customer returns.
  • Support outside sales team as necessary.
  • Follow company policies & procedures including ISO standards.
  • Any other duties or responsibilities required or assigned.
Requirements
EDUCATION/EXPERIENCE:
  • High School Diploma or GED
  • Must be 18 years of age
  • Previous Fluid Power Knowledge a plus.
  • Previous related customer service experience a plus
SPECIAL SKILLS DESIRED:
  • Computer literate
  • Good math skills
  • Excellent communication skills
  • Problem solving skills
  • Previous experience with Word and Excel
Benefits
  • 401(k) retirement plan and match
  • Health, Dental & Vision insurance
  • Paid time off
  • Tuition reimbursement
  • Flexible Spending Account and Health Savings Account Options
  • Life insurance
  • Pet insurance
  • Referral program

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