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Assistant Shopify Customer Service Jobs in Baltimore, MD

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Joppa, MD ยท On-site

$15 - $18/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Joppa, MD ยท On-site

$15.50 - $21.25/hr

... and assist store managers with discipline of front end associates who fail to abide by company ... Customer Service Supervisor. 1) Strong oral and written communication skills for dealing with ...

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

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Assistant Shopify Customer Service information

See Baltimore, MD salary details

$11

$19

$27

How much do assistant shopify customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for assistant shopify customer service in Baltimore, MD is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.69 per hour, depending on experience, location, and employer.

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the most commonly searched types of Shopify Customer Service jobs in Baltimore, MD?

The most popular types of Shopify Customer Service jobs in Baltimore, MD are:

What are popular job titles related to Assistant Shopify Customer Service jobs in Baltimore, MD?

For Assistant Shopify Customer Service jobs in Baltimore, MD, the most frequently searched job titles are:

What cities near Baltimore, MD are hiring for Assistant Shopify Customer Service jobs?

Cities near Baltimore, MD with the most Assistant Shopify Customer Service job openings:

Infographic showing various Assistant Shopify Customer Service job openings in Baltimore, MD as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,386 per year, or $19.9 per hour.

Customer Service Assistant/Hospitality Technician

Chestertown, MD โ€ข On-site

Vish Consulting Services Inc
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

$18.50/hr

Contractor

Re-posted 14 days ago


Job description

VCS is looking for Customer Service Assistant for one of our client

Job Title – Customer Service Assistant

Pay - $18.50/Hr.

Job Location - Chestertown, MD 21620

Contract- 12+ Months with the possible extension

Attendance/Performance Appreciation: Up to $250/Month as Gift Cards (Non- Taxable)

Weekly: $45/week if you work at least 40 Hours/week

Monthly: $70/Month if you work at least 152 Hours/Month (In addition to weekly)


 

Description:

Hospitality Technician
Supports customer service teams in hospitality area. Candidate must help maintain a clean, sanitary, comfortable and tidy environment. Individual must have attention to details, team work attitude, ability to lift, push, pull up to 30lbs., ability to reach, kneel and bend. Individual must also maintain a professional attitude, flexible work schedule and be reliable.
Sample Day: Serving meals, cleaning rooms (complete turn overs and/or stay overs) General cleaning of facility, restocking coolers.
Each day varies by the needs of the guests and facility.
***Please Note***
Reliable Transportation is required
HS Diploma preferred
Hours: Shift work dependent on guests. Morning and Evening Shifts (start and end times may vary).
 

Thank You!
Bhanendra S Singh
Vish Consulting Services(VCS)
bhanendra@vishusa.com

#CustomerServiceAssistant#Cleaning#sanititation#Push#Pull#Serving#Restocking
#CustomerServiceAssistant#Cleaning#sanititation#Push#Pull#Serving#Restocking