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Applications Support Engineer Jobs in Michigan (NOW HIRING)

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Applications Support Engineer information

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$15

$42

$63

How much do applications support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for applications support engineer in Michigan is $42.30, according to ZipRecruiter salary data. Most workers in this role earn between $33.75 and $49.42 per hour, depending on experience, location, and employer.

What Does an Applications Support Engineer Do?

Applications support engineers perform maintenance on existing software and help customers solve system problems. As an applications support engineer, you need to evaluate issues and decide which of them get priority, modify existing software and documentation, train employees on any changes made, and implement a plan for future improvements. To accomplish this, you may need to work nights, weekends, or holidays. Some employers ask you to identify areas where a system is lacking, establish end-to-end monitoring systems, and ensure staff gets proactive notifications of potential problems. This is a collaborative position that often works closely with engineering and sales departments.

What does an application support engineer do?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications. They analyze system problems, provide technical assistance to users, and often use tools like ticketing systems and monitoring software to ensure application performance and stability.

What are some common challenges faced by Applications Support Engineers, and how can they be addressed?

Applications Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, balancing multiple support requests, and communicating effectively with both technical and non-technical stakeholders. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and continuously update your knowledge of the supported applications. Building good relationships with development and operations teams can also streamline issue resolution and prevent recurring problems.

What engineer makes $500,000 a year?

Senior applications support engineers with extensive experience, specialized skills, and certifications can earn salaries approaching or exceeding $500,000 annually, especially in high-cost-of-living areas or within large organizations. Such roles often require advanced knowledge of enterprise systems, scripting, and troubleshooting complex software environments.

What are the key skills and qualifications needed to thrive as an Applications Support Engineer, and why are they important?

To thrive as an Applications Support Engineer, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or a related field. Familiarity with application monitoring tools, ticketing systems like Jira or ServiceNow, and knowledge of SQL or scripting languages is often required. Excellent communication, customer service orientation, and teamwork are vital soft skills for effectively supporting end users and collaborating with cross-functional teams. These skills ensure timely resolution of issues, minimize application downtime, and maintain high user satisfaction.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Professionals with certifications or expertise in specific tools like SQL, Linux, or cloud platforms may earn higher salaries.

What does an Applications Support Engineer do?

An Applications Support Engineer is responsible for maintaining, troubleshooting, and enhancing software applications used by a business. They act as a bridge between end-users and the development team, resolving technical issues, ensuring system performance, and implementing software updates. Their duties may also include monitoring application health, providing user training, and creating documentation. Applications Support Engineers play a key role in ensuring that technology solutions run smoothly and efficiently for all users.

Is coding required for application support?

Applications Support Engineers typically do not need extensive coding skills, but basic scripting or knowledge of programming languages like Python or SQL can help automate tasks and troubleshoot issues more efficiently. The primary focus is on understanding the application, diagnosing problems, and providing technical support, with some roles requiring familiarity with APIs or configuration scripts.
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What are popular job titles related to Applications Support Engineer jobs in MI? For Applications Support Engineer jobs in MI, the most frequently searched job titles are:
Applications Engineer

Applications Engineer

Applied Automation Technologies

Rochester, MI • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 23 days ago


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development

Position: Applications Engineer
Location: Rochester Hills, MI
Organization: Applied Automation Technologies (AAT)
Contact: Ben Gembis | bgembis@aat3d.com | 248.656.4930
Type: Full-Time
Who We Are
At Applied Automation Technologies, we dont just build software - we engineer precision. As the creators of the CAPPS suite, were redefining how manufacturers integrate dimensional inspection and closed-loop feedback into advanced production environments. Our solutions are trusted across industries to solve complex metrology challenges with speed, accuracy, and adaptability.
We are a team of engineers, developers, and problem-solvers driven by innovation. Our culture values autonomy, technical excellence, and a shared commitment to pushing the boundaries of smart manufacturing. We treat every client-facing challenge as an opportunity to demonstrate our expertise, delivering not only industry-leading software, but the responsive, high-impact support that makes us the trusted partner of choice.
The Role
Were seeking a resourceful, technically sharp Applications Engineer to join our growing team. This role is ideal for someone who enjoys hands-on problem solving, works collaboratively with clients and partners, and wants to be part of a company where their work directly impacts the future of manufacturing.
Key Responsibilities
  • Become an expert in the CAPPS software suite and its integration with inspection systems and CNC platforms
  • Support our global distribution network with technical sales, demos, and customer engagement
  • Lead installations, training sessions, and troubleshooting, both remotely and on-site
  • Develop custom inspection programs based on client specifications
  • Collaborate with customers to deliver tailored solutions that improve quality and efficiency
  • Travel as required to support client success and project execution - up to 2.5 weeks a month

Must have Qualifications
  • 2+ years of experience in inspection, quality, metrology, or GD&T
  • Confidence in presenting technical concepts to diverse audiences
  • Strong troubleshooting skills and a proactive mindset
  • Flexibility and willingness to work hours that align with client schedules
  • Qualified to handle sensitive data

Preferred Qualifications
  • CNC experience
  • Ability to work independently and manage multiple priorities
  • Can start immediately

Why Join Us
  • Be part of a company thats shaping the future of smart manufacturing
  • Work alongside a team that values initiative, precision, and continuous learning
  • Make tangible impact that shapes the future of our growth-oriented organization
  • Competitive compensation and a comprehensive benefits package
  • Opportunities to expand your skill set across software, hardware, and customer strategy

Salary: Commensurate with experience

Flexible work from home options available.