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Applications Support Engineer Jobs in Michigan (NOW HIRING)

Robotic Application Engineer

Auburn Hills, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work with ASE Innovation Lab engineers to develop and validate new demo cells highlighting your applications. * Support FAC Sales by preparing and presenting material or coordinating coverage from ...

Application Engineer

Southfield, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Application Engineer serves as acriticaltechnical bridge between engineering, product ... Diagnose and support the resolution of performance issues across customer applications * Partner ...

Application Engineer

Southfield, MI ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Application Engineer serves as a critical technical bridge between engineering, product ... Diagnose and support the resolution of performance issues across customer applications * Partner ...

Applications Engineers are responsible for the preparation of Sales drawings, equipment costing, quotations, order entry and other documentation in support of sales efforts. Duties include ...

Showing results 21-40

Applications Support Engineer information

See Michigan salary details

$15

$42

$63

How much do applications support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for applications support engineer in Michigan is $42.30, according to ZipRecruiter salary data. Most workers in this role earn between $33.75 and $49.42 per hour, depending on experience, location, and employer.

What does an applications support engineer do?

Applications support engineers perform maintenance on existing software and help customers solve system problems. As an applications support engineer, you need to evaluate issues and decide which of them get priority, modify existing software and documentation, train employees on any changes made, and implement a plan for future improvements. To accomplish this, you may need to work nights, weekends, or holidays. Some employers ask you to identify areas where a system is lacking, establish end-to-end monitoring systems, and ensure staff gets proactive notifications of potential problems. This is a collaborative position that often works closely with engineering and sales departments.

What are some common challenges faced by applications support engineers, and how can they be addressed?

Applications Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, balancing multiple support requests, and communicating effectively with both technical and non-technical stakeholders. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and continuously update your knowledge of the supported applications. Building good relationships with development and operations teams can also streamline issue resolution and prevent recurring problems.

What are the key skills and qualifications needed to thrive as an applications support engineer, and why are they important?

To thrive as an Applications Support Engineer, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or a related field. Familiarity with application monitoring tools, ticketing systems like Jira or ServiceNow, and knowledge of SQL or scripting languages is often required. Excellent communication, customer service orientation, and teamwork are vital soft skills for effectively supporting end users and collaborating with cross-functional teams. These skills ensure timely resolution of issues, minimize application downtime, and maintain high user satisfaction.

What does an applications support engineer do?

An Applications Support Engineer is responsible for maintaining, troubleshooting, and enhancing software applications used by a business. They act as a bridge between end-users and the development team, resolving technical issues, ensuring system performance, and implementing software updates. Their duties may also include monitoring application health, providing user training, and creating documentation. Applications Support Engineers play a key role in ensuring that technology solutions run smoothly and efficiently for all users.

What are popular job titles related to Applications Support Engineer jobs in Michigan?

For Applications Support Engineer jobs in Michigan, the most frequently searched job titles are:

Infographic showing various Applications Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,988 per year, or $42.3 per hour.

3DX PLM Support engineer

Ruri Software Technologies LLC

Dearborn, MI โ€ข On-site

Contractor

Re-posted 28 days ago


Job description

3DX PLM Support Engineer
Location: Fully onsite. Dearborn, MI
JD:
1. L1 / L2 Support Operations
• Provide Level 1 & Level 2 support for 3DX PLM platform, addressing user-reported incidents and service requests within SLA timelines [linkedin.com]
• Perform incident triage, prioritization (P1–P4), and resolution using ITSM tools (ServiceNow/JIRA) [in.jooble.org]
• Ensure minimum downtime and business continuity by timely issue resolution and escalation
________________________________________
2. Troubleshooting & Issue Resolution
• Diagnose and resolve issues related to:
o Platform functionality (ENOVIA, CATIA, DELMIA modules)
o User access, roles, permissions, and lifecycle states [linkedin.com]
o Integration failures and data inconsistencies
• Perform root cause analysis (RCA) for recurring issues and implement preventive fixes [linkedin.com]
________________________________________
3. 3DX PLM Modules Support
• Provide functional and technical support across key modules:
o ENOVIA – BOM, Change Management, Product Structure
o CATIA / CAD Collaboration – Design integration and workspace issues
o DELMIA – Manufacturing / process planning (if applicable)
• Ensure proper PLM workflows, lifecycle management, and data governance alignment
________________________________________
4. CAD & System Integrations
• Support and troubleshoot CAD integrations (CATIA V5/V6, NX, SolidWorks) with 3DX PLM
• Handle PLM–ERP/system integrations (e.g., SAP) and downstream applications
• Resolve issues related to:
o Data synchronization
o BOM transfers
o CAD file check-in/check-out failures
________________________________________
5. System Monitoring & Maintenance
• Monitor system logs, performance metrics, and user activity to identify issues proactively 
• Support:
o Patch deployments and upgrades
o Environment maintenance (DEV, QA, PROD)
• Participate in system health checks and performance tuning
________________________________________
6. User Support & Stakeholder Coordination
• Act as a primary interface with business users, engineering teams, and IT teams 
• Provide end-user guidance, training, and usage support
• Collaborate with L3/dev teams for complex issue resolution
Top Skills:
3DX PLM, MQL
Years of Experience: 8.00 Years of Experience