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Applications Support Engineer Jobs in Michigan (NOW HIRING)

OxTS RD

Senior Customer Support Engineer

Detroit, MI · On-site

$90 - $120/hr

The position requires expert understanding of OXTS products and their applications, as well as ... Support the Engineering Support team where required. * Other duties as required. Skills, Knowledge ...

Danaher

Application Support Scientist

Ann Arbor, MI · On-site

The Application Scientist supports LC-MS product demonstrations, application development, technical ... Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this ...

Amazon

Support Engineer IV - AMZ9802461

Detroit, MI · On-site

$90K - $158K/yr

Support Engineer IV Job Location: Detroit, Michigan Job Number: AMZ9802461 Position ... Ensure availability and performance of Amazon's production environment for applications and ...

ZEISS

Field Application Engineer Level 2

Wixom, MI

Field Applications Engineers assist our customers and our Zeiss sales team with pre-sales activities such as product demonstration and sales support, as well as post-sales activities such as helping ...

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Showing results 21-40

All JobsApplications Support Engineer JobsApplications Support Engineer Jobs in Michigan

Applications Support Engineer information

See Michigan salary details

$15

$42

$63

How much do applications support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for applications support engineer in Michigan is $42.30, according to ZipRecruiter salary data. Most workers in this role earn between $33.75 and $49.42 per hour, depending on experience, location, and employer.

What does an applications support engineer do?

Applications support engineers perform maintenance on existing software and help customers solve system problems. As an applications support engineer, you need to evaluate issues and decide which of them get priority, modify existing software and documentation, train employees on any changes made, and implement a plan for future improvements. To accomplish this, you may need to work nights, weekends, or holidays. Some employers ask you to identify areas where a system is lacking, establish end-to-end monitoring systems, and ensure staff gets proactive notifications of potential problems. This is a collaborative position that often works closely with engineering and sales departments.

What does an applications support engineer do?

An Applications Support Engineer is responsible for maintaining, troubleshooting, and enhancing software applications used by a business. They act as a bridge between end-users and the development team, resolving technical issues, ensuring system performance, and implementing software updates. Their duties may also include monitoring application health, providing user training, and creating documentation. Applications Support Engineers play a key role in ensuring that technology solutions run smoothly and efficiently for all users.

What are the key skills and qualifications needed to thrive as an applications support engineer, and why are they important?

To thrive as an Applications Support Engineer, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or a related field. Familiarity with application monitoring tools, ticketing systems like Jira or ServiceNow, and knowledge of SQL or scripting languages is often required. Excellent communication, customer service orientation, and teamwork are vital soft skills for effectively supporting end users and collaborating with cross-functional teams. These skills ensure timely resolution of issues, minimize application downtime, and maintain high user satisfaction.

What are some common challenges faced by applications support engineers, and how can they be addressed?

Applications Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, balancing multiple support requests, and communicating effectively with both technical and non-technical stakeholders. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and continuously update your knowledge of the supported applications. Building good relationships with development and operations teams can also streamline issue resolution and prevent recurring problems.
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Applications Support Engineer jobs near you
Infographic showing various Applications Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,988 per year, or $42.3 per hour.

Enterprise Software Support Engineer

Edward Rose & Sons

Bloomfield Hills, MI • On-site

Full-time

Retirement, PTO

Posted 23 days ago

Edward Rose & Sons rating

8.2

Company rating: 8.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

55th of 209 rated real estate companies

Job description

Start with a job, stay for a career.

For over 100 years, Edward Rose & Sons has been committed to career development for our team members.  We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

We are currently looking for an Enterprise Software Support Engineer to join our team in Bloomfield Hills, MI!

The Enterprise Software Support Engineer provides advanced support and troubleshooting for ERP and CRM software (Yardi Voyager, RentCafé CRM, and RentCafé, Yardi Elevate, YardiOne, Aspire) and related applications. Provide technical support for enterprise applications and platforms. Additionally, the successful candidate will assist with research, design, development, and testing of ERP and CRM configurations and processes, as assigned by the Enterprise Software Support Team Leader and complete tasks in a timely manner with a positive, customer-service oriented attitude. 

What are the responsibilities of the Enterprise Software Support Engineer?

  • Provides day-to-day support of ERP and CRM (Yardi Voyager, RentCafé CRM, and RentCafé, Yardi Elevate, YardiOne, Aspire) and related applications such as password resets, ticket routing and escalation.
  • Manage service requests, prioritize and route client requests to both internal and external resources.
  • Follow-up on projects with clients and senior members of the technology team.
  • Perform special projects as assigned by the enterprise software support team leader.
  • Stay current with Yardi and related applications, changes, and updates.
  • Research solutions to issues using available information resources.
  • Occasional extended support coverage – which may include on-call, evening and/or weekend hours.
  • Work closely with other departments for collaborating IT projects.
  • Assist with the development of an execution of training for staff and stakeholders on technical issues and changes as needed.
  • Identify and analyze problems, develop, communicate and assist with implement logical effective solutions.
  • Develop and distribute documentation for any troubleshooting and/or resolution steps.
  • Responsible for the design, development and implementation of new enterprise software programs.
  • Collaborate with other teams on best practices in relation to use of enterprise software programs.

What are the role requirements?

  • Bachelor’s degree in technology related field or previous job equivalent experience in ERP, CRM, and property management is required.
  • Strong working knowledge of Yardi and related applications (Voyager, RentCafé CRM, and RentCafé, Yardi Elevate, YardiOne, Aspire).
  • Preferred Technology Exposure: SharePoint, Microsoft Windows, Microsoft Office365, Windows administration.
  • Knowledge and experience of customer service practices.
  • The ability to work cooperatively with others.
  • Must be willing to work overtime when necessary and occasional extended support coverage – which may include on-call, evening and/or weekend hours.
  • Must be willing to fly to various locations via private or public air transportation.
  • Must possess a valid driver's license and a dependable means of transportation.

What's in it for you?

  • Comprehensive benefits package, including 401(k) with company match
  • On the job training and development
  • Generous paid time off programs
  • Competitive compensation plan with bonus opportunities
  • Great work environment
  • Opportunities for advancement
  • Discounted apartment home

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.

Our Mission, Vision, and Values:

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workforce. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

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