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Application Support Contract Jobs in Michigan (NOW HIRING)

LibSys Inc

Application Support Analyst

Ann Arbor, MI · On-site

Ann Arbor, MI Duration: 6+ Months Contract Must Have: Experience handling transaction databases and transaction processing applications at the second tier level SQL query writing to research, debug ...

FastTek

Back-end Software Development Engineer

Dearborn, MI · On-site

$46.50 - $60.25/hr

Application Support - Expected to support production applications by troubleshooting incidents ... contract testing, and end-to-end validation to ensure reliable interaction across dependent ...

CBRE

Contract Support Senior Analyst

Ann Arbor, MI · On-site

As a CBRE Contract Support Senior Analyst, you will provide advanced contract administration ... CBRE provides reasonable accommodations in job application procedures for individuals with ...

Eaton

Service sales support engineer

Southfield, MI · On-site

$84K - $123K/yr

This position primarily supports and leads application and proposal needs for opportunities ... Experience with subcontractor and contract management, including developing and reviewing scopes of ...

Kiongroup

Contract Manager

Grand Rapids, MI

$84K - $124K/yr

Dematic has an immediate need for a Contract Manager to support the continual growth of Dematic ... application of real-world risks and obligations * Aptitude for working with and advising groups ...

Kion Group AG

Contract Manager

Grand Rapids, MI · On-site

$84K - $124K/yr

Dematic has an immediate need for a Contract Manager to support the continual growth of Dematic ... application of real-world risks and obligations * Aptitude for working with and advising groups ...

Kiongroup

Contract Manager

Grand Rapids, MI · On-site

$84K - $124K/yr

Dematic has an immediate need for a Contract Manager to support the continual growth of Dematic ... application of real-world risks and obligations * Aptitude for working with and advising groups ...

JLL

Contract Administrator

Detroit, MI · On-site +1

$76K - $90K/yr

Experience with Tango software and Zendesk is preferred Please submit your application with an ... Personalized benefits that support personal well-being and growth: JLL recognizes the impact that ...

New

USAJOBS - Search

Contract Specialist

Warren, MI · On-site

$98K/yr

To qualify for a Contract Specialist , your resume and supporting documentation must support: A ... Unofficial transcripts are acceptable at time of application. GRADUATE EDUCATION: One academic year ...

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Application Support Contract information

See Michigan salary details

$27K

$140.5K

$179.5K

How much do application support contract jobs pay per year?

As of Aug 10, 2026, the average yearly pay for application support contract in Michigan is $140,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $178,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed for an application support contract?

To thrive as an Application Support Contract professional, you need a solid understanding of application troubleshooting, incident management, and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, databases (such as SQL), and ITIL frameworks or certifications are commonly required. Strong problem-solving abilities, effective communication, and a proactive approach are valuable soft skills for this role. These skills are crucial for rapidly resolving issues and ensuring seamless application functionality for end-users.

What is the career path for application support?

The career path for application support typically starts with an entry-level support analyst or technician role, progressing to senior support specialist, application support lead, and eventually to roles such as support manager or IT consultant. Gaining certifications like ITIL or vendor-specific credentials and developing skills in troubleshooting, scripting, and system administration can facilitate advancement.

What is an application support contract?

An Application Support Contract job involves maintaining, troubleshooting, and optimizing software applications for businesses on a contractual basis. Professionals in this role ensure applications run smoothly by addressing technical issues, providing updates, and assisting users. They may work with internal IT teams or external clients to resolve bugs, improve performance, and support system integrations. This position requires strong problem-solving skills, knowledge of relevant software, and effective communication. Contracts may vary in length and scope, depending on the organization's needs.

What does an application support contract do?

In an Application Support Contract position, you'll be monitoring and resolving issues reported by users, performing routine maintenance or updates on business applications, and escalating complex problems to development teams as needed. You'll often work closely with colleagues from IT, business operations, and sometimes external vendors to ensure critical systems remain operational. Regular communication with end users to provide updates and guidance will be part of your daily routine, along with documenting solutions and updating support knowledge bases. This hands-on role is vital for keeping business operations running smoothly and efficiently.

What are the most commonly searched types of Application Support jobs in Michigan? The most popular types of Application Support jobs in Michigan are:
What are popular job titles related to Application Support Contract jobs in Michigan? For Application Support Contract jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Application Support Contract jobs in Michigan look for? The top searched job categories for Application Support Contract jobs in Michigan are:
What cities in Michigan are hiring for Application Support Contract jobs? Cities in Michigan with the most Application Support Contract job openings:
Application Support Contract jobs near you

Application Administrator / Application Support Specialist

SystemDomain, Inc.

Lansing, MI • On-site

Other

Posted 5 days ago

Job description

Job Title: REDCap Application Administrator / Application Support Specialist
Location: Lansing, MI (Hybrid)
Duration: Long-Term Contract

Job Summary

We are seeking an experienced REDCap Application Administrator / Application Support Specialist to support and maintain an enterprise REDCap environment hosted on AWS. The ideal candidate will provide application administration, operational support, troubleshooting, upgrades, integrations, and user support while ensuring a secure, reliable, and highly available platform. This role requires collaboration with infrastructure, security, database, and business teams to support mission-critical applications.

Responsibilities
  • Administer, configure, and support the REDCap application in an AWS environment.
  • Provide day-to-day application support, troubleshooting, issue resolution, and user assistance.
  • Coordinate software updates, patches, and version upgrades.
  • Install, configure, and maintain REDCap External Modules.
  • Develop and support REDCap API integrations with internal and external systems.
  • Manage and troubleshoot MySQL databases, SQL queries, and data validation.
  • Support PHP applications and microservices in Linux/AWS environments using Apache or Nginx.
  • Configure and maintain OIDC, SAML, Active Directory, LDAP, SSL/TLS certificates, and authentication services.
  • Collaborate with cloud infrastructure, database, networking, and security teams.
  • Monitor application health, performance, backups, disaster recovery, and system availability.
  • Maintain technical documentation, SOPs, and operational procedures.
  • Participate in change management, release management, and production support.
  • Ensure compliance with security, privacy, audit, and regulatory requirements.

Required Qualifications
  • Experience supporting enterprise applications hosted on AWS.
  • 5+ years of MySQL database administration and management.
  • 5+ years of PHP application support and Microservices development.
  • 5+ years of OIDC/SAML authentication integration and troubleshooting.
  • Experience coordinating software upgrades, patches, and vendor support.
  • Strong troubleshooting and production support experience.

Preferred Qualifications
  • Experience supporting enterprise web applications.
  • Hands-on experience with AWS services including EC2, S3, VPC, and Security Groups.
  • Experience with REDCap administration and API integrations.
  • Experience with Apache or Nginx web servers.
  • Experience implementing and troubleshooting REST APIs.
  • Experience with Active Directory, LDAP, SSO, and Identity & Access Management.
  • Knowledge of SSL/TLS certificate management and HIPAA compliance.
  • Experience with ServiceNow or other enterprise ticketing systems.
  • Familiarity with DevOps tools and automation.
  • Experience with Python scripting, SSIS, SQL Server Agent, or Twilio is a plus.
  • AWS Cloud certifications are highly desirable.

Required Skills
  • REDCap Administration
  • AWS (EC2, S3, VPC, Security Groups)
  • MySQL
  • PHP
  • Microservices
  • Linux
  • Apache / Nginx
  • REST APIs
  • REDCap API Integration
  • OIDC / SAML
  • Active Directory / LDAP / SSO
  • SSL/TLS Certificates
  • Application Monitoring
  • Backup & Disaster Recovery
  • Technical Documentation
  • Vendor Coordination
  • Change & Release Management
  • HIPAA & Security Compliance

Soft Skills
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication.
  • Outstanding customer service skills.
  • Ability to work independently and manage multiple priorities.
  • Strong collaboration with cross-functional technical and business teams.

Apply