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Remote Application Support Jobs in Michigan (NOW HIRING)

Michigan Virtual

IT Application Specialist

Lansing, MI · On-site +1

$26.97 - $30.14/hr

Responsibilities include supporting user accounts, licensing administration, enterprise application ... In-office Mon-Wed | Remote Thu-Fri * Starting Pay: $26.97 - $30.14 / hr * ❤️ Culture:

Lenze

Application Engineer (Remote)

Detroit, MI · On-site +1

$85K - $130K/yr

Application Engineer Position Location: Detroit, Michigan Position Type: Remote On-Target ... This critical role supports projects both remotely and onsite, conducts product demonstrations and ...

EnerSys

Application Security Engineer (REMOTE)

Novi, MI · Remote

$117K - $146K/yr

Support threat modeling, risk assessments, and security architecture reviews for applications ... Ensure application security practices align with regulatory and compliance frameworks (e.g., NIST ...

KEYENCE

Field Application Engineer

Novi, MI · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

Grand Rapids, MI · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Ilitch

Sr. ERP Cloud Application Engineer

Detroit, MI · On-site +1

The Senior ERP Cloud Engineer is responsible for supporting and leading the implementation ... Work is performed primarily in an office or remote environment. The role may include on-call ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Michigan

Remote Application Support information

See Michigan salary details

$27K

$140.5K

$179.5K

How much do remote application support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote application support in Michigan is $140,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $178,700.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Michigan? The most popular types of Application Support jobs in Michigan are:
What are popular job titles related to Remote Application Support jobs in Michigan? For Remote Application Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Michigan look for? The top searched job categories for Remote Application Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Application Support jobs? Cities in Michigan with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Michigan as of July 2026, with employment types broken down into 48% Full Time, 35% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $140,491 per year, or $67.5 per hour.
IT Application Specialist

IT Application Specialist

Michigan Virtual

Lansing, MI • On-site, Remote

$26.97 - $30.14/hr

Full-time, Part-time

Posted 4 days ago

Job description

FULL-TIME POSITION
Reports To: IT Operations Manager
FLSA Status: Non-exempt
Location: Lansing, MI office (Monday - Wed); with mostly remote work Thursday and Friday
Starting Salary Range: $26.97- $30.14 per hour (based on experience and relevant qualifications)
Position Summary
The IT Application Specialist provides technical support for Michigan Virtual's enterprise applications and technology services. Responsibilities include supporting user accounts, licensing administration, enterprise application support, onboarding activities, staff training, documentation, and technology adoption. This role serves as a key resource in helping staff effectively utilize enterprise technology tools and services while maintaining accurate documentation and training resources. The IT Application Specialist works collaboratively with internal stakeholders, vendors, and the Managed Service Provider to support operational excellence and continuous improvement. This role heavily emphasizes client-facing customer service excellence and prompt resolution of day-to-day user requests.
Shape the Future of Education with Tech!
Are you the go-to person for tech troubleshooting, M365/Google Workspace magic, and modern AI tool adoption? Michigan Virtual is looking for an enthusiastic IT Application Specialist to provide excellent tech service to our staff and keep our digital operations running seamlessly.
Quick Snapshot:
  • Hybrid Schedule: In-office Mon–Wed | Remote Thu–Fri
  • Starting Pay: $26.97 – $30.14 / hr
  • ❤️ Culture: Continuous learning, collegial atmosphere, and a team focused on K–12 education innovation.
Apply today to join a collaborative team where your work truly makes a difference!
About Michigan Virtual:
Michigan Virtual is a Lansing-based nonprofit 501(c)(3) organization dedicated to advancing education through research, innovation, policy, and digital learning solutions.
Our mission is to maximize learning and teaching by bringing together the best in people and technology.
Our vision is to be Michigan's leader in innovation in education.
We serve over 300 full- and part-time employees who are passionate about making a difference for students, educators, and families across Michigan.
Our Culture:
  • We believe in a culture of caring. At Michigan Virtual, every team member is welcomed, heard, and valued.
  • Our monthly Culture Committee creates opportunities for connection, reviews staff feedback, and champions a positive workplace.
  • We emphasize professional growth and continuous learning for all of our employees.
  • Our highly collaborative workplace fosters opportunities to use your unique skills, abilities and perspectives in service of our partners and constituents.
Strategic Focus:
Our strategic plan guides us through 2030 as we help shape a more flexible and equitable K–12 education system in Michigan.
To learn more, visit: https://michiganvirtual.org/about/strategic-plan/
Work That Makes a Difference. Culture That Makes It Possible.
What to expect after you apply: Apply now and help us build the future of education in Michigan! A member of our Human Resources team will review applications materials throughout the posting. Yes, all submissions are reviewed by a real person! If you are selected to move forward in the process, we will reach out with details. If you are not moved forward, we will let you know that, as well. We will start this process after the posting closes in mid-July. We are planning for a start date of mid August.
Essential Functions amp; Responsibilities
Enterprise/IT Application Support
• Provide technical support for Michigan Virtual's enterprise applications and technology services
• Troubleshoot and resolve day-to-day enterprise application issues and service requests.
• Assist users with application functionality, workflows, and technology best practices.
• Escalate complex technical issues to appropriate internal resources, vendors, or the Managed Service Provider.
• Support testing and validation activities related to enterprise application updates and enhancements.
User Account amp; Licensing Administration
• Create, maintain, modify, and deactivate user accounts across enterprise applications and technology services.
• Assign, manage, and recover software licenses in accordance with organizational procedures.
• Maintain accurate records related to user accounts, application access, and licensing.
• Support onboarding and offboarding activities related to user accounts, application access, and licensing.

Training amp; Documentation
• Conduct technology onboarding sessions and enterprise application training for staff.
• Create, maintain, and improve user documentation, process documentation, training materials, and support resources.
• Support staff adoption of new technologies and enterprise applications through training, communication, and ongoing support.

Technology Rollouts amp; Operational Support
• Participate in planning, testing, documentation, training, and support activities associated with technology rollouts and application enhancements.
• Collaborate with vendors and the Managed Service Provider to support enterprise application initiatives.
• Assist with operational processes related to enterprise applications, licensing, and technology services.

Security amp; Compliance Support
• Support Michigan Virtual's security posture through proper administration of user accounts, licensing, and application access
• Assist with user access reviews and account validation activities.
• Participate in security audits involving enterprise applications, user accounts, and access controls.
• Maintain documentation and records required to support security and compliance activities.
AI Utilization
• Leverage AI tools, where appropriate, to enhance efficiency and creativity in daily workflows while exercising professional judgment to ensure accuracy, ethics, security, and data privacy.
• Support users in the effective and responsible use of approved AI-enabled technologies and productivity tools.

Required Education amp; Experience
• Associate Degree in Applied Science, Information Technology, Computer Science, Educational Technology, or related field, or equivalent combination of education and experience.
• Minimum two years of experience supporting enterprise applications, user accounts, or technology services.
• Experience providing end-user support and training in a professional environment.

Preferred Certifications
• Microsoft 365 Fundamentals (MS-900) or equivalent knowledge obtained through experience.
• Microsoft Azure Fundamentals (AZ-900)
• Google Workspace Administrator

Professional Development amp; Certifications
Michigan Virtual values continuous learning and professional growth. Certifications relevant to the employee's role are encouraged and may be required as part of professional development expectations, organizational initiatives, or evolving business needs. Employees may be expected to obtain approved certifications within a timeframe established by Michigan Virtual.

Required Knowledge, Skills amp; Abilities
• Working knowledge of Microsoft 365, Google Workspace, SharePoint, and other enterprise technology platforms utilized by Michigan Virtual.
• Knowledge of user account administration, licensing management, and access provisioning processes.
• Ability to troubleshoot and resolve enterprise application issues.
• Experience creating and maintaining user documentation, process documentation, and training materials.
• Ability to conduct technology onboarding and end-user training.
• Strong customer service and relationship-building skills.
• Effective verbal, written, and presentation skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Ability to identify opportunities to improve processes and user experience.
• Understanding of data privacy, security awareness, and responsible technology use.
• Ability to collaborate effectively with vendors, internal stakeholders, and the Managed Service Provider.
• Experience utilizing service management, workflow management, project management, or collaboration platforms.
• Working knowledge of artificial intelligence (AI) tools and applications relevant to the role, with the ability to use AI appropriately to support productivity, create new value, strengthen human connections, and improve work processes.
WORK ENVIRONMENT and/or PHYSICAL DEMANDS:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of the job:
  • The work environment is that of a typical office and/or classroom setting.
    This role involves working at a computer, participating in virtual and in-person meetings, and communicating with students, colleagues, and external parties.
  • The noise level in the work environment is usually low to moderate.
  • Employees may need to remain in a stationary position for extended periods and use standard office equipment.
  • Must be a Michigan resident.
Michigan Virtual is committed to creating an inclusive and accessible workplace. We will provide reasonable accommodation for qualified individuals with disabilities to perform the essential functions of the job. If you need reasonable accommodation or support to succeed in this role, please contact Human Resources to discuss your needs.

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