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Remote Application Support Jobs in Troy, MI (NOW HIRING)

EnerSys

Application Security Engineer (REMOTE)

Novi, MI · Remote

$117K - $146K/yr

Support threat modeling, risk assessments, and security architecture reviews for applications ... Ensure application security practices align with regulatory and compliance frameworks (e.g., NIST ...

Ilitch

Sr. ERP Cloud Application Engineer

Detroit, MI · On-site +1

The Senior ERP Cloud Engineer is responsible for supporting and leading the implementation ... Work is performed primarily in an office or remote environment. The role may include on-call ...

KEYENCE

Field Application Engineer '27

Novi, MI · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Troy, MI

Remote Application Support information

See Troy, MI salary details

$29.4K

$152.8K

$195.2K

How much do remote application support jobs pay per year?

As of Jul 31, 2026, the average yearly pay for remote application support in Troy, MI is $152,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $194,300.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Troy, MI? The most popular types of Application Support jobs in Troy, MI are:
What job categories do people searching Remote Application Support jobs in Troy, MI look for? The top searched job categories for Remote Application Support jobs in Troy, MI are:
What cities near Troy, MI are hiring for Remote Application Support jobs? Cities near Troy, MI with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Troy, MI as of July 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $152,772 per year, or $73.4 per hour.

Senior Application Security Engineer (REMOTE)

Amerisure Mutual Insurance Company

Farmington Hills, MI • On-site, Remote

$57.75 - $77.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
Amerisure is hiring!! This role can sit remote. We're looking for a Senior Application Security Engineer who can take ownership of security initiatives, shape our strategy, and partner closely with engineering teams to safeguard our applications from the ground up. The ideal candidate will possess the following skill set.
Summary Statement
The Senior IT Security Engineer designs, implements, and maintains security controls to protect the organization's systems and data. This role leads security monitoring, vulnerability management, and incident response efforts, while embedding security throughout the SDLC and integrating testing capabilities into CI/CD pipelines. The engineer supports secure development practices and conducts application and API penetration testing. Working closely with development, QA, DevOps, and architecture teams, this role strengthens the security posture of mission-critical SaaS and hybrid cloud applications. The Senior Engineer also advises leadership on security strategies, emerging technologies, and alignment with business goals, ensuring innovative, compliant, and effective security solutions.
Essential Tasks/Major Duties
  • Configure, implement, and maintain security systems with a hands-on approach to ensure the integrity, availability and resilience of the organization's IT infrastructure, applications and data.
  • Serve as a subject matter expert for application, API, and integration security across the enterprise. Establish and embed secure development requirements, best practices, patterns, and guardrails (Left Shift) across platforms, technology stacks, and development teams to enhance the overall application and API security posture.
  • Define, design, implement, and continuously improve application security processes, tools, and metrics. Integrate and optimize SAST, SCA, IAST, DAST, and secrets detection tools within CI/CD pipelines, and monitor, track, and report application and API security metrics to leadership.
  • Conduct comprehensive application and API security reviews, vulnerability assessments, and penetration testing, actively configuring and fine-tuning security tools to identify and remediate gaps.
  • Collaborate with cross-functional teams to enforce security best practices and ensure compliance with relevant standards and frameworks (e.g., NIST CSF, NY DFS, MI DIFS, OWASP, HIPAA/HTRUST), configuring security solutions to meet evolving business and regulatory requirements.
  • Lead incident response and digital forensics investigations, providing technical expertise to analyze cyber events and implement effective remediation actions that minimize operational impact.
  • Mentor and guide security team members, sharing knowledge and expertise in application and API security, threat analysis, vulnerability management, cloud security, and cryptography, while fostering a collaborative, learning-driven team culture.

Knowledge, Skills & Abilities
  • Bachelor's degree or equivalent combination of education and experience.
  • 7+ years of experience in Application and API Security within a DevSecOps environment.
  • Required certifications include at least one CISSP, CSSLP, CCSP, GSEC, CEH, CISM, or CRISC, in addition to platform-specific certifications (AWS, Microsoft, Cisco, etc.) or domain specific certifications (OSWE, OSCP, GWAPT, or GWEB).
  • Experience in Property & Casualty insurance or other regulated industries preferred.
  • Proven experience securing SaaS and custom applications in complex multi-cloud environments, applying security best practices and compliance frameworks.
  • Expert knowledge of secure SDLC principles, application and API security, container security, and secure coding practices. Deep familiarity with OWASP Top 10, OWASP API Security Top 10, and CWE in DevOps environments using TeamCity, Azure Pipelines, GitHub Actions, and Bitbucket Pipelines.
  • Extensive experience automating security scans and integrating SAST, SCA, IAST, DAST, and secrets detection tools into CI/CD pipelines.
  • Proficiency in managing application security tools, including SonarQube, Black Duck, Synopsys Seeker, Snyk, and Wiz Code.
  • Strong understanding of modern authentication and authorization protocols, including OAuth2, OIDC, JWT, and mTLS.
  • Knowledge of cryptographic protocols and standards such as SSL/TLS, SSH, PKI, and emerging quantum-resistant encryption techniques.
  • Solid understanding of security standards and frameworks, including NIST CSF, NY DFS, MI DIFS, HIPAA/HITECH, MITRE ATT&CK, and domain-specific regulatory requirements.
  • In-depth knowledge of common attack vectors and tactics, with a focus on proactive defense and risk mitigation.
  • Proficient in vulnerability assessment and penetration testing tools, capable of identifying, analyzing, and remediating vulnerabilities across applications and systems.
  • Familiarity with enterprise platforms such as Guidewire, Salesforce, Databricks, and SnapLogic is preferred.
  • Skilled in leading team initiatives using project management and Agile methodologies.
  • Excellent communication skills to clearly articulate security risks, policies, and remediation strategies to both technical and non-technical stakeholders.

#LI-Remote
Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.
Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.

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