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Application Support Manager Jobs in Troy, MI (NOW HIRING)

FastTek

Application Support Specialist

Pontiac, MI · On-site

Application Support Specialist #1060746 Duties: * Respond to and resolve technical issues for court ... Document Management System, such as Courts MiFile solution, Adobe Acrobat, Microsoft Visio ...

OSRAM

Senior Application Engineer

Novi, MI · On-site

Provide support in all aspects, electrical, thermal, and optical, of a complete system to our ... Understanding of thermal management concepts and photometry of optoelectronics devices is ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Troy, MI

Application Support Manager information

See Troy, MI salary details

$57.8K

$101.4K

$156.9K

How much do application support manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for application support manager in Troy, MI is $101,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,600.00 and $120,400.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Troy, MI? The most popular types of Application Support jobs in Troy, MI are:
What job categories do people searching Application Support Manager jobs in Troy, MI look for? The top searched job categories for Application Support Manager jobs in Troy, MI are:
What cities near Troy, MI are hiring for Application Support Manager jobs? Cities near Troy, MI with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Troy, MI as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $100,292 per year, or $48.2 per hour.

Application Support Specialist

Inficare Technologies

Troy, MI • On-site

Full-time

Posted 23 days ago

Job description

Job Title: Application Support Specialist
Location: Troy, MI - Fully Onsite
Job Type: Contract
Job Overview
Our client's IT department, is seeking an Application Support Specialist to provide end-user PC, software, and courtroom Audio Visual support at a district court facility. The role involves troubleshooting technology issues for court staff - including judges and judicial staff - and members of the public, ensuring smooth day-to-day operations in a court environment.
Key Responsibilities
  • Respond to and resolve technical issues for court staff and the public
  • Learn and support the MiFILE court document management application and other court-specific technologies
  • Troubleshoot and support courtroom audio visual and recording equipment (e.g., JAVS, BIS)
  • Assist users with hybrid meeting technology such as Zoom
  • Step into live courtroom environments to address AV or computer issues during proceed

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