ZipRecruiter

Log In

2

Remote Application Support Jobs in Detroit, MI (NOW HIRING)

KEYENCE

Field Application Engineer '27

Novi, MI · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

next page

Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Detroit, MI

Remote Application Support information

See Detroit, MI salary details

$30.7K

$159.6K

$203.9K

How much do remote application support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote application support in Detroit, MI is $159,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,900.00 and $202,900.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Detroit, MI?

The most popular types of Application Support jobs in Detroit, MI are:

What are popular job titles related to Remote Application Support jobs in Detroit, MI?

For Remote Application Support jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Detroit, MI look for?

The top searched job categories for Remote Application Support jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Remote Application Support jobs?

Cities near Detroit, MI with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $159,571 per year, or $76.7 per hour.

Application Development Senior Advisor

3B Staffing LLC

Detroit, MI • Remote

$87K - $120K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Application Development Senior Advisor

Location: Remote

Interview: Virtual, 1-2 rounds

Possible assessment required prior to client submission. Make sure that candidates are serious about taking a technical assessment for this role.

JOB DESCRIPTION:

Duties:

  • Provides counsel and advice to top management on significant Application Development matters, often requiring coordination between organizations.
  • Acts as the principal designer for complex major systems and their subsystems utilizing a thorough understanding of available technology, tools and existing designs.
  • Provides comprehensive consultation to business unit and IT management and staff at the highest technical level on all phases of application programming and processes for diverse development platforms, computing environments (e.g., host based, distributed systems, client server, software, hardware, technologies and tools, etc.).
  • Works closely with client and IT management and staff to identify application development solutions, new or modified programs, reuse of existing code through the use of program development software alternatives, or integration of purchased solutions or a combination of the available alternatives.
  • Researches and evaluates alternative solutions and recommends the most efficient and cost effective application programming solution. May code new or modified programs, reuse existing code through the use of program development software alternatives and/or integrates purchased solutions.
  • Documents, tests, implements and provides on-going support for the applications.
  • Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as "the go-to person" for the most complex Application Development assignments.

Required Skills:

  • Application Development
  • System Design
  • Application Programming
  • Diverse Development Platforms
  • Host-Based Computing

Additional Skills:

  • Distributed Systems
  • Solution Integration
  • Application Testing
  • Application Implementation
  • Application Support
  • Technical Expertise
  • Thought Leadership
  • Client-Server Computing
  • Software Technologies
  • Hardware Technologies
  • Program Development Software
  • Documentation

SUGGESTED:

For Application Development Senior Advisor (remote, Cigna Insurance Company - IT), the description points to a principal designer / senior app-dev advisor who can span host-based + distributed + client/server environments and do solution integration, testing, implementation, and support. In a healthcare payer context, that usually translates to working across a fairly standard set of enterprise systems/apps.

1) Core payer / "systems of record" (what they integrate with)

Area

Systems/apps you commonly see

How this role touches it

Claims & benefits admin

FACETS, QNXT, HealthRules Payor (HRP), Amisys (legacy)

Integrations, data flows, services/APIs, batch jobs, modernization around core transactions

Provider data

Provider directory / credentialing platforms (varies), master data tooling

Ensuring provider data is consistent across portals, claims, contracting, directory publishing

Care management / UM

Care management platforms (varies by payer)

Integration with member apps, clinical workflows, authorizations, case notes

2) Integration & API layer (typical day-to-day tooling)

  • API management: Apigee / MuleSoft / Kong / Azure API Management (depends on client stack)
  • Enterprise integration: IBM Integration Bus / ACE, TIBCO, Mule, Kafka-based eventing
  • Messaging: Kafka, IBM MQ, RabbitMQ (common for decoupling legacy host + distributed)

3) Data & reporting ecosystem (payer data is huge)

  • ETL / orchestration: Informatica, SSIS, Talend, Airflow
  • Warehousing / analytics: Snowflake / Teradata / SQL Server / Oracle; plus BI like Power BI/Tableau
  • Identity / member matching: MDM-style tooling (product varies) because "member identity" is a constant problem in payer land

4) Healthcare-specific data exchange standards (often enforced via specific engines)

  • EDI transactions (payer bread-and-butter): X12 270/271, 276/277, 278, 834, 835, 837
  • EDI translators/gateways: IBM Sterling, Cleo, Edifecs, etc.
  • FHIR/clinical interoperability (increasingly common): FHIR servers/gateways and related tooling (vendor varies)

5) "Host-based computing" (explicitly called out in this job)

Because the req explicitly mentions host-based, candidates often work with:

  • Mainframe environments (z/OS concepts), COBOL/JCL, CICS/IMS, DB2
  • Batch scheduling tools (CA-7 / Control-M, etc.)
  • File-based integrations (VSAM / flat files / SFTP) that still underpin many payer feeds

6) DevOps / SDLC + quality & release (almost guaranteed)

  • Source control / CI/CD: GitHub/GitLab/Bitbucket + Jenkins/Azure DevOps
  • Artifact mgmt: Nexus/Artifactory
  • Observability: Splunk, Dynatrace, AppDynamics, ELK
  • Testing: Postman/SOAP UI, automated test frameworks, performance tools (JMeter, etc.)
  • Work management: Jira/Confluence (or Azure Boards)

7) Security/compliance tools (payer reality)

  • SSO/IAM (Okta/Ping/ADFS/Azure AD)
  • Secrets management (HashiCorp Vault / cloud equivalents)
  • Vulnerability scanning / SAST/DAST tooling (varies), because HIPAA + internal controls drive a lot of gates

Apply