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Remote Operations Support Specialist Jobs in Michigan

Detroit IT

Apple Support Specialist

Troy, MI · Remote

We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...

InvestNext

Product Support Specialist

Detroit, MI · On-site +1

$60K - $70K/yr

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line support for our customers, you will become an expert on our customers in the real estate industry and on ...

State of Michigan

SSA/FTS

Bay City, MI · On-site +1

$1.9K - $2.6K/wk

Services Specialist Assistant 9 One year of experience equivalent to a Services Specialist ... support to both counties. Based on operational needs and within established limits, remote work and ...

State of Michigan

SSA/FTS

Bay City, MI · On-site +1

$24.03 - $33.09/hr

Services Specialist Assistant 9 One year of experience equivalent to a Services Specialist ... support to both counties. Based on operational needs and within established limits, remote work and ...

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Remote Operations Support Specialist information

What are the key skills and qualifications needed to thrive as a remote operations support specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

How does a remote operations support specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What is a remote operations support specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.
What are popular job titles related to Remote Operations Support Specialist jobs in Michigan? For Remote Operations Support Specialist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Operations Support Specialist jobs in Michigan look for? The top searched job categories for Remote Operations Support Specialist jobs in Michigan are:
What cities in Michigan are hiring for Remote Operations Support Specialist jobs? Cities in Michigan with the most Remote Operations Support Specialist job openings:
Remote Operations Support Specialist jobs near you
Infographic showing various Remote Operations Support Specialist job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

EHR Support Specialist

The Guidance Center

Southgate, MI • Remote

Other

Posted 8 days ago

Job description

Description

As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives since 1958. With over 25 programs, we offer treatment, prevention, growth and education services to more than 14,200 people annually. Together we: Nurture development. Foster resilience. Cultivate well-being.


We have an exciting opportunity for an Electronic Health Records Specialist to join our team of talented professionals.


The Electronic Health Records Support Specialist is a fully remote position that is responsible for the completion, maintenance, and tracking of all EHR related activities having to do with documents and e-mails that are sent to them electronically from the Clinical units. This position involves a significant amount of data entry. The EHR Support Specialist are also responsible for ensuring all data is properly entered in real time into multiple EHR systems. EHR Support Specialists run the Support Help Desk. They must be Experts in all Practice Management EHR related functions. They must possess the skills necessary to problem solve and resolve data issues for clinical staff related to Data entry into the EHR. EHR Support Specialist are also required to maintain a clear line of communication with Clinical Staff and/or Supervisors in order to research, reconcile, and resolve any questions that arise concerning the Clinical Paperwork, EHR Database, MHWin system, or any of the On-going electronic Processes.

Requirements

Job requirements include:

  • High School Diploma required a 
  • At least 2 years of business experience.  
  • At least 2 years of experience working in an Electronic Health Record is required.  
  • Must be proficient in a variety of computer programs including MS Office.  
  • Must have excellent written, verbal, and interpersonal communication skills.  
  • Must have excellent organization and attention to detail skills in order to track and prepare data accurately and timely.  
  • Must have the ability to problem solve and to interpret a variety of instructions furnished in written, oral, or schedule form.  
  • Experience with working in a PCE Electronic Health Record is preferred but not required.

Apply