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Remote Operations Support Specialist Jobs in Michigan

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · Remote

We specialize in assisting large-scale capital clients in optimizing their operations. Our team of ... Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ...

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

We specialize in assisting large-scale capital clients in optimizing their operations. Our team of ... Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ...

May Mobility

Remote Assistance Specialist

Ann Arbor, MI · Remote

$19.50 - $24.75/hr

Job Summary As a Remote Assistance Specialist (RAS) you will work independently and alongside your ... Monitor and support autonomous vehicles in real time during operations * Ensure that operations ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

PharMerica

HR Business Specialist

Detroit, MI · Remote

... providing operational, project, and analytical support that enables HR Business Partners (HRBPs ... is a remote position. Benefits and perks for You! * Medical, Dental, Vision insurance * Health ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

FastTek

DevOps Specialist

Dearborn, MI · On-site +1

$48.50 - $66.50/hr

Remote Position - SE Michigan only Additional Info: At FastTek Global, Our Purpose is Our People ... AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing ...

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All JobsOperations Support Specialist JobsRemote Operations Support Specialist JobsRemote Operations Support Specialist Jobs in Michigan

Remote Operations Support Specialist information

What are the key skills and qualifications needed to thrive as a remote operations support specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

How does a remote operations support specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What is a remote operations support specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.
What are popular job titles related to Remote Operations Support Specialist jobs in Michigan? For Remote Operations Support Specialist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Operations Support Specialist jobs in Michigan look for? The top searched job categories for Remote Operations Support Specialist jobs in Michigan are:
What cities in Michigan are hiring for Remote Operations Support Specialist jobs? Cities in Michigan with the most Remote Operations Support Specialist job openings:
Remote Operations Support Specialist jobs near you
Infographic showing various Remote Operations Support Specialist job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

Ecosys Technical Specialist

Pyrovio

Ann Arbor, MI • Remote

Full-time

Re-posted 21 days ago

Job description

Pyrovio Consulting is a leading provider of comprehensive solutions in the realm of project management and enterprise software implementation. We specialize in assisting large-scale capital clients in optimizing their operations. Our team of dedicated professionals is committed to delivering innovative and tailored solutions that drive efficiency, productivity, scalability, and success for our clients.

Our clients include Fortune 500 companies as well as multinational companies in all sectors: private, public, and government. We have performed engagements in the US and other countries.

Job Summary:

The Technical Specialist - EcoSys is responsible for the implementation, configuration, and ongoing support of the Hexagon EcoSys software platform. This role involves working closely with clients to understand their requirements, develop custom solutions, and ensure the platform operates efficiently. The specialist will also provide training, troubleshoot issues, and contribute to continuous improvement initiatives.

Key Responsibilities:
  • Setup and configure the Hexagon EcoSys platform for clients.
  • Customize Ecosys modules to meet client specifications and business requirements.
  • Integrate EcoSys with other enterprise systems and data sources.
  • Develop custom reports, dashboards, and data visualizations using EcoSys tools.
  • Write and optimize scripts and queries to enhance the functionality of the EcoSys platform.
  • Conduct testing (system testing, integration testing, user acceptance testing, etc.) and data migration prior to launch.
  • Provide technical support to end-users and administrators.
  • Troubleshoot and resolve technical issues related to the EcoSys platform.
  • Create and maintain user manuals, technical documentation, and training materials.
  • Conduct training sessions for end-users and administrators to ensure effective use of the EcoSys platform.
  • Manage project timelines, deliverables, and resources for EcoSys implementations.
  • Collaborate with cross-functional teams to ensure successful project outcomes.
  • Plan and execute system upgrades, patches, and maintenance activities.
  • Ensure the EcoSys platform is up-to-date, secure, and running smoothly.
  • Identify opportunities for process improvements and system enhancements.
  • Stay current with the latest features and updates of the Ecosys platform and related technologies.
Qualifications:
  • Bachelor's degree in Computer Science information technology, or a related field.
  • 4 years of experience with the Ecosys software.
  • Strong understanding of project management principles and methodologies.
  • Proficiency in scripting languages (e.g., SQL, JavaScript) and data integration tools.
  • Experience with report writing and dashboard creation.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and team members.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

Location: Remote

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Professional development opportunities
  • Collaborative and supportive work environment

How to Apply: Please submit your resume and cover letter detailing your relevant experience and qualifications.

Pyrovio is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Employment Type: FULL_TIME
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About Pyrovio

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2007

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