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Application Support Manager Jobs (NOW HIRING)

Insperity

Application Support Analyst

New Orleans, LA · On-site

$65K - $80K/yr

Experience managing multiple priorities, projects, and deadlines in a fast-paced environment while ... Your responsibilities as the Application Support Analyst will include: * Serve as the primary ...

Insperity

Application Support Analyst

New Orleans, LA

$65K - $80K/yr

Description & Requirements Application Support Analyst Liberty Bank is seeking an Application ... Experience managing multiple priorities, projects, and deadlines in a fast-paced environment while ...

OSTTRA

Application Support Engineer

New York, NY · On-site

$80K - $90K/yr

Reporting directly to the Regional Application Support Manager, you will work closely with a global team in a "Follow the Sun" model, ensuring system reliability, optimizing application health, and ...

Alkami Technology

Application Support Engineer

$72K - $85K/yr

This role applies professional expertise in application support, manages escalations, and ensures effective client communication throughout the issue lifecycle. Application Support Engineers at this ...

Morgan Stanley

Application Support

New York, NY · On-site

This is a Lead Software Production Management & Reliability Engineering position at Director level ... This position will mainly perform DevOps/ SRE role in Application support, Platform Stability and ...

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Application Support Manager information

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$61K

$107K

$165.5K

How much do application support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for application support manager in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What cities are hiring for Application Support Manager jobs? Cities with the most Application Support Manager job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
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What states have the most Application Support Manager jobs? States with the most job openings for Application Support Manager jobs include:
What job categories do people searching Application Support Manager jobs look for? The top searched job categories for Application Support Manager jobs are:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.

Technical Support Manager (Application Support)

Prosum

Tempe, AZ

Full-time

Re-posted 16 days ago

Job description

Company Description

Overview

Our client is looking for a Level II Product Support Engineer that can handle the following duties and responsibilities for the company:

Job Description
Responsibilities
  • Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform
  • Technical troubleshooting, develop and document solutions, S/FTP data transfers and create/reproduce escalation cases to Engineering teams
  • Suggest various service and product enhancements

Qualifications

Requirements for the Role

  • 2+ years technical support for SaaS-based software
  • 3+ years working with one of the following: JavaScript, Python, or Java
  • Experience with:
  • Troubleshooting through browser tools
  • Linux text processing tools
  • Writing SQL queries

Nice to Haves:

  • Basic coding experience in any language: Java, C++, Python, Perl, Bash, etc...
  • MongoDB, Hadoop, or Atlassian product experience
  • AWS- working knowledge
Additional Information

All your information will be kept confidential according to EEO guidelines.

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