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Application Support Manager Jobs (NOW HIRING)

LWC, Inc.

Application Support

Santa Ana, CA · On-site

Development/Application Support Santa Ana CA 6 month Contract to hire (1) Critical business need ... This includes incident management, availability management, problem management, capacity management ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

Working under the general supervision of the IT Application Support Manager and Team Lead, the Application Support Analyst works in cooperation with internal IT teams and vendor support teams to ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

Working under the general supervision of the IT Application Support Manager and Team Lead, the Application Support Analyst works in cooperation with internal IT teams and vendor support teams to ...

Insperity

Application Support Analyst

New Orleans, LA · On-site

$65K - $80K/yr

Description & Requirements Application Support Analyst Liberty Bank is seeking an Application ... Experience managing multiple priorities, projects, and deadlines in a fast-paced environment while ...

OSTTRA

Application Support Engineer

New York, NY · On-site

$80K - $90K/yr

Reporting directly to the Regional Application Support Manager, you will work closely with a global team in a "Follow the Sun" model, ensuring system reliability, optimizing application health, and ...

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Application Support Manager information

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$61K

$107K

$165.5K

How much do application support manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for application support manager in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
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Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in the United States as of September 2026, with employment types broken down into 62% Full Time, 2% Part Time, 5% Temporary, 29% Contract, and 2% Nights. Highlights an 86% In-person, 2% Hybrid, and 12% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.

Application Support

Santa Ana, CA • On-site

LWC, Inc.
See more jobs at LWC, Inc.external

Contractor

Re-posted 21 days ago

Job description

Job Description

Development/Application Support

Santa Ana CA

6 month Contract to hire

Job description:

(1) Critical business need for the role: To provide production support for PAS - Prior Authorization System application which is a critical business application as part of the PAS SSMO team. This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team.
(2) Significant contributions of role: Incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team. Monitor correspondence flow to ensure those are in compliance with CMS and do not result in IREs.
(3) Impact to business if not filled: Impact to the NPS scores, potential impact to the Member and agent experiences
(4) Primary purpose of role: cost savings, revenue generating, compliance requirement, other (describe): Cost Avoidance
What Project/Projects will the candidate be working on while on assignment?
PAS - Prior Authorization System
Is this person a sole contributor or part of a team?
If so, please describe the team? (Name of team, size of team, etc.)
Part of the PAS SSMO team.
What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis)
1. Coordination across multiple applications
2. Monitor Correspondences workflow to ensure those are in compliance with CMS regulations.
3. Incident Management
4. Problem Management
5. Availability Management
6. Quality Management

Thanks and Regards,

--

Madhavi Singh

Last Word Consulting Inc.

Contact: (201)957-1000 - Ext. 405| | Fax: (201)221-8004

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