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Application Support Manager Jobs in Ontario (NOW HIRING)

Bank of Montreal

Join BMO Financial Group as an Application Support Manager and lead a high-performing team focused on ensuring the operational excellence of critical banking applications. Your leadership will drive ...

Pacer Group

Application Support Analyst

Toronto, ON · Hybrid

Application Support Analyst Location: Toronto, ON Work Arrangement: Hybrid (2-3days WFO) Employment ... Experience with Incident, Problem, and Change Management. Knowledge of IT Operations standards ...

New

BuzzClan

Application Support Specialist

Toronto, ON · On-site

Position: Application Support Specialist - Intermediate Location : 315 Front Street, 11th Floor ... Manages ticketed query system and ensuring comprehensive database of queries and resolutions is ...

Air-tek

Application Support Analyst

Toronto, ON · On-site

CA$60K - CA$90K/yr

We are seeking an experienced Senior Application Support Analyst with strong customer-facing ... In this role, you will manage high-impact customer inquiries, ensure swift responses across our ...

Citi

Applications Support Group Manager

Mississauga, ON · On-site

CA$145K - CA$217K/yr

The Apps Support Group Manager is accountable for management of complex/critical/large professional ... Guide development teams on application stability and supportability improvements. Formulate and ...

New

Berkley

Enterprise Application Support Lead

Toronto, ON · On-site +1

Responsibilities This role is open to Manager-level or Director-level depending on candidate's experience and qualifications Position Summary: We are looking for an Enterprise Application Support ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Ontario

Application Support Manager information

See Ontario salary details

$65.5K

$126K

$164.5K

How much do application support manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for application support manager in Ontario is $126,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,500.00 and $146,000.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Ontario?

The most popular types of Application Support jobs in Ontario are:

What job categories do people searching Application Support Manager jobs in Ontario look for?

The top searched job categories for Application Support Manager jobs in Ontario are:

What cities in Ontario are hiring for Application Support Manager jobs?

Cities in Ontario with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $126,018 per year, or $60.6 per hour.

Strategic Application Support Manager at BMO

Bank of Montreal

On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Join BMO Financial Group as an Application Support Manager and lead a high-performing team focused on ensuring the operational excellence of critical banking applications. Your leadership will drive service reliability and incident management.
In this role, you will be responsible for 24x7 operational support and monitoring of mission-critical applications. The successful candidate will need advanced expertise in incident management, problem resolution, and team leadership. Collaboration with application development and external vendors is crucial to maintain robust banking services that comply with regulations.
Key Responsibilities:
• Lead incident management for major incidents
• Oversee production readiness and change management
• Drive continuous improvement through problem management processes
• Collaborate with technology and business teams
• Ensure operational resilience and adherence to risk controls
Requirements:
• 7+ years in Production Support and Application Operations
• 3+ years of leading support teams
• Experience in Financial Services or similarly regulated sectors
• In-depth knowledge of API and integration technologies
• Proficient in monitoring tools and performance analysis
Leverage your expertise in production operations and incident management to enhance BMO's applications support.
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About BMO

Sourced by ZipRecruiter

BMO, or Bank of Montreal, is one of the biggest multinational banking and financial services corporations in North America. Developed in 1817, BMO's American headquarters are located ideally in Chicago, Illinois while its main world headquarters are situated in Montreal. The bank operates in a multitude of sectors including personal and commercial banking, wealth management and investment banking products and solutions. Over the years, BMO has been recognized for its commitment to doing what's right for its customers, employees, and society.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

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