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Application Support Manager Jobs in Ontario (NOW HIRING)

Open Text Inc.

Manager, Premium Support

Richmond Hill, ON · On-site

CA$92K - CA$138K/yr

You will manage a team of Premium Support employees and delivery managers in their day-to-day ... If you need assistance and/or a reasonable accommodation due to a disability during the application ...

Posted today

Urbacon

IT Support Specialist

Toronto, ON · On-site

Manage routine access, permissions, mailbox, and SharePoint sharing requests * Maintain application FAQs and troubleshooting guides, and open and track vendor support tickets through to closure ...

Citi

Equites Pre-Trade Production Support

Mississauga, ON · Hybrid

CA$94K - CA$141K/yr

The successful candidate will be part of a dynamic team supporting a complex application suite that covers trade capture, real-time risk management, Profit and Loss (PnL) calculation, and the ...

Scotiabank

Senior Application Developer

Toronto, ON · On-site

The incumbent is responsible for supporting multiple projects, partially application support, as ... management and private banking, corporate and investment banking, and capital markets. At ...

Scotiabank

Technical support Analyst

Toronto, ON · On-site

Experince in Application Support, Log Monitoring, Debugging and Incident Management Process Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose ...

Td

IT Support Specialist

Toronto, ON

CA$96K - CA$136K/yr

About This Role We are looking for someone to provide a broad range of systems and application support, research and analysis, administration, performance availability monitoring and management.

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Ontario

Application Support Manager information

See Ontario salary details

$65.5K

$126K

$164.5K

How much do application support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for application support manager in Ontario is $126,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,500.00 and $146,000.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Ontario?

The most popular types of Application Support jobs in Ontario are:

What job categories do people searching Application Support Manager jobs in Ontario look for?

The top searched job categories for Application Support Manager jobs in Ontario are:

What cities in Ontario are hiring for Application Support Manager jobs?

Cities in Ontario with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $126,018 per year, or $60.6 per hour.

Summer Internship Application

StrategyCorp Inc.

Toronto, ON • On-site

Other

PTO

Posted yesterday

New

Job description

OUR SUMMER 2027 INTERNSHIP APPLICATION PROCESS IS OPEN NOW UNTIL JANUARY 4, 2027. PLEASE REVIEW THE POSTING AND FOLLOW THE APPLICATION INSTRUCTIONS.
Internship Opportunity at StrategyCorp
WHO WE ARE?
StrategyCorp is Canada’s trusted public affairs, communications, and management consulting advisor. Our professionals create the conditions for success for our clients by helping them to strategically manage both the substance and the politics of their opportunities or challenges. And we do this by bringing together the disciplines of management consulting, public affairs, and strategic communications to leave no material stone unturned in advancing our clients’ interests.
WHAT WE’RE LOOKING FOR?
Position: Intern
Service Lines: Government Relations, Management Consulting, Communications
Opportunity Type: Paid Internship
Internship term: May 2027 - August 2027
Application Deadline: January 4, 2027
Location: Toronto and Ottawa 
StrategyCorp is seeking interns for its Government Relations, Management Consulting, and Communications service lines both in Toronto and Ottawa. Our ideal candidates are up-and-coming consultant professionals that share our passion for delving into complex issues that require strategic thinking, problem solving, and a good understanding of consulting tools and best practices.
StrategyCorp has a fast-paced environment where an intern will have the opportunity to learn a lot. Responsibilities include conducting deep research and analysis, assisting senior project team members in formulating evidence-based advice for clients, drafting high quality deliverables, and assisting with new business proposal development. With these responsibilities comes an unparalleled opportunity to get exposure to the substance and politics of complex issues and projects that provide outstanding opportunities to grow as a consulting professional. 
To be successful you will need to possess:
  • A degree in Political Science, Business, Public Relations or an equivalent;
  • Excellent writing with superior attention to detail – particularly taking complex subjects and relaying them in clear and concise ways;
  • Critical and strategic thinking skills, and aptitude for problem solving;
  • Strong numerical analysis skills and an understanding of the foundational principles of finance (Management Consulting specific requirement);
  • Ability to work flexibly, often to tight deadlines;
  • Experience working within project teams to meet client deliverables and timelines;
  • Experienced in collaborating in teams with a mix of skills and experience levels to deliver outstanding client service and product quality;
  • Knowledgeable in working with consulting methodologies and work approaches for addressing client service needs;
  • Experienced in developing substantive and visually appealing reports and presentations in a variety of media; and,
  • Interest in government/politics is an asset
  • Someone who thrives in a high-pressure environment.
  • Candidates should be proficient in Microsoft Office (Excel, PowerPoint, and Word). 

WHAT WE OFFER:
  • Competitive Salary ($45,000 CAD)
  • Hybrid work environment
  • Career development; we believe in growing our people and helping them achieve their goals
  • Vacation and Flex days
  • Phone allowance
  • Phone and data allowance 
  • Opportunities to work on complex issues and high-profile client mandates 
  • A collaborative and supportive team environment
  • And a whole lot more…
A BIT MORE ABOUT US
StrategyCorp is a consulting firm focused on delivering integrated strategic communications, government relations and management consulting strategies. Our consulting expertise is broad – it comes from the highest levels of government, leading consultancies, and the private sector. We work collaboratively to help our clients overcome the biggest challenges and create conditions for success. 
StrategyCorp is a fast-paced environment and we expect a lot from our people, but in return you will receive great experience. You’ll be working with a dynamic team on a variety of clients, giving you exposure to complex issues and projects that provide outstanding opportunities to learn and grow as a professional.
StrategyCorp Inc. may utilize artificial intelligence (AI) tools to assist in screening, assessing, and/or selecting applicants as part of our recruitment process.
StrategyCorp is an inclusive, equal opportunity employer that values diversity. We offer reasonable accommodations to applicants with disabilities. If you require assistance or an accommodation due to a disability, please let us know when you submit your application.
We appreciate all expressed interest in this position, however only candidates selected for interview will be contacted.
 

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