ZipRecruiter

Log In

1

Application Production Support Jobs in Ontario (NOW HIRING)

Zafin

Cloud Support Analyst II/III

Toronto, ON · Hybrid

Support offshore hours / multiple time zone What do you need to succeed? * 1-3 years of experience in a cloud application/production support role; preferably in the banking sector. * Computer/IT ...

Td

Sr. IT Support Analyst - Salesforce

Toronto, ON · On-site

CA$81K - CA$115K/yr

Role Summary Hands-on L3 application and production support specialist responsible for the stability, availability, and day-to-day support of enterprise Salesforce platforms, with primary emphasis on ...

next page

Showing results 1-20

All JobsApplication Production Support JobsApplication Production Support Jobs in Ontario

Application Production Support information

See Ontario salary details

$17

$49

$70

How much do application production support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for application production support in Ontario is $49.19, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $62.74 per hour, depending on experience, location, and employer.

What is an application production support?

An Application Production Support job involves monitoring, maintaining, and troubleshooting software applications to ensure seamless business operations. Support teams handle incidents, investigate issues, and implement fixes or workarounds to minimize downtime. They also collaborate with developers, infrastructure teams, and business users to improve system performance and prevent future problems. Strong problem-solving skills, technical expertise, and the ability to work under pressure are crucial for this role.

What does an application production support do?

In an Application Production Support role, your daily tasks often include monitoring application performance, responding to incidents or service requests, and performing root cause analysis for any issues that arise. You'll frequently collaborate with development, QA, and infrastructure teams to troubleshoot and resolve outages or application errors. Routine activities may also involve maintaining documentation, implementing workaround solutions, and proactively identifying potential risks. This role is dynamic and requires flexibility, as priorities can shift quickly based on the needs of the business and the stability of critical applications.

What are the key skills and qualifications needed to thrive in application production support?

To thrive as an Application Production Support professional, you need a solid understanding of software troubleshooting, incident management, and scripting or query languages, often supported by a degree in computer science or a related field. Experience with monitoring tools (like Splunk or AppDynamics), ticketing systems (such as ServiceNow or Jira), and knowledge of ITIL frameworks or relevant certifications are highly valued. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are key soft skills that help you excel in this role. These qualities are crucial for quickly resolving issues, maintaining application uptime, and ensuring a positive user experience in fast-paced production environments.

What are popular job titles related to Application Production Support jobs in Ontario?

For Application Production Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Application Production Support jobs in Ontario look for?

The top searched job categories for Application Production Support jobs in Ontario are:

Application Production Support jobs near you
Infographic showing various Application Production Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $102,315 per year, or $49.2 per hour.

Cloud Support Analyst II/III

Zafin

Toronto, ON • Hybrid

Full-time

Posted 7 days ago

Job description

What is the Opportunity? 

Reporting to the Senior Manager, Cloud Support, the Cloud Support Analyst II/IIl will collaborate with end users and business stakeholders to identify, troubleshoot, and resolve system and data issues. The Cloud Support Analyst will also be tasked with identifying and/or implementing improvements to our financial systems in order to streamline business processes. They will be responsible for working closely with our vendor partners on implementations and enhancements, or when troubleshooting issues. 

What will you do? 

  • Experience with process methodologies
  • Solid understanding of business concepts and issues
  • Ability to collaborate within a team and cross-functional team environment
  • Ability to manage assigned engagement.
  • Professional presence with the ability to quickly establish personal credibility and demonstrate expertise. 
  • Fast paced environment with tight deadlines.
  • Support offshore hours / multiple time zone 

What do you need to succeed? 

  • 1-3 years of experience in a cloud application/production support role; preferably in the banking sector.
  • Computer/IT background demonstrated through academic projects, relevant coursework, or certifications
  • Basic to intermediate knowledge of PostgreSQL/databases
  • Basic Linux knowledge/commands
  • Techno-functional mindset - ability to understand both technical and business/functional requirements
  • Strong verbal and written communication skills
  • Strong problem-solving and analytical skills
  • Good documentation skills
  • Ability to follow established processes and procedures

Nice to have:

  • Previous relevant work experience
  • Exposure to cloud technologies(Azure preferably)
  • Hands-on database experience, including SQL/PostgreSQL
  • Application/production support experience
  • Experience working in a fast-paced environment
  • Expected Salary Range: $70,000 - $85.000
  • Vacancy Status: Open Position to be filled
  • Mode of Work: Hybrid
  • Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions.

Apply