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Internal Support Jobs in Ontario (NOW HIRING)

Trayport Limited

Support Analyst

Toronto, ON · Hybrid

You will be a member of our Application Support team, working as a Support Analyst in a challenging ... Collaborate with internal teams, including Technical Consultants and Product teams to escalate ...

Trayport Limited

Graduate Support Analyst

Toronto, ON · Hybrid

You will be a member of our Application Support team, working as a Support Analyst in a challenging ... Collaborate with internal teams, including Technical Consultants and Product teams to escalate ...

TMX Group

Support Analyst

Toronto, ON · Hybrid

Provide support as part of a rotating shift schedule, including early mornings, evenings and public ... Collaborate with internal teams, including Technical Consultants and Product teams to escalate ...

TMX Group

Graduate Support Analyst

Toronto, ON · Hybrid

Provide support as part of a rotating shift schedule, including early mornings, evenings and public ... Collaborate with internal teams, including Technical Consultants and Product teams to escalate ...

GFL Environmental

Internal Auditor

Vaughan, ON

As an Internal Auditor, you will work closely with experienced professionals who are dedicated to supporting your continuous learning and career milestones-including your CPA and CIA journeys. About ...

Ci

Internal Auditor

Toronto, ON · Hybrid

CA$55K - CA$95K/yr

The Internal Auditor will perform operational, compliance and financial audits across key areas for ... The role will also require providing consultative support to business partners to identify ...

Peoples Group

Internal Auditor

Toronto, ON · On-site

CA$60K - CA$70K/yr

Support the Internal Audit function in delivering risk-based assurance and advisory engagements across business processes, operations, finance, compliance, and technology (as applicable) * Support ...

Canadian Solar

Internal Control

Kitchener, ON

CA$140K - CA$170K/yr

Support enterprise risk assessment and compliance initiatives across global operations. * Leverage ... Provide guidance and training to process owners on internal control requirements and best practices.

Nova Staffing Inc

Project Manager

Burlington, ON

CA$80K/yr

... and internal support teams Manage project schedules, budgets, timelines, and profitability Ensure projects meet company quality standards and client expectations Build and maintain strong ...

Four Seasons

Provide direction to internal support teams on critical system issues. * Document solutions and share with internal support teams. Integration & API Engineering * Lead the design and governance of ...

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All JobsInternal Support JobsInternal Support Jobs in Ontario

Internal Support information

See Ontario salary details

$10

$26

$60

How much do internal support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for internal support in Ontario is $26.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $27.64 per hour, depending on experience, location, and employer.

What is internal support?

Internal support roles are positions within an organization that provide assistance, resources, and services to other employees or departments rather than directly to external customers. These roles can include IT support, HR support, administrative support, and facilities management, among others. The primary goal of internal support is to ensure smooth operations within the company by resolving issues, maintaining systems, and helping staff work efficiently. Internal support teams are essential for creating a productive work environment and enabling the organization to achieve its objectives.

What are the key skills and qualifications needed to thrive as an internal support specialist?

To thrive as an Internal Support specialist, you need strong problem-solving skills, technical knowledge of common software and hardware, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems like Jira or ServiceNow and proficiency in troubleshooting operating systems and networks are often required. Excellent communication, patience, and a customer-oriented attitude help build trust and resolve issues efficiently within the organization. These skills ensure timely resolution of technical problems and maintain smooth business operations.

How does the internal support role typically interact with other departments within an organization?

Internal Support professionals regularly collaborate with various departments, such as IT, HR, and operations, to resolve technical issues, provide access to resources, and ensure the smooth functioning of internal systems. Communication skills and responsiveness are crucial, as you'll often coordinate between teams to troubleshoot problems and implement solutions efficiently. This role often involves managing support tickets, conducting follow-ups, and sometimes training staff on new technologies or processes, making teamwork and adaptability essential qualities for success.

What is the difference between Internal Support vs Help Desk Technician?

AspectInternal SupportHelp Desk Technician
CredentialsTypically requires IT certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentSupports internal staff within an organization, often in office settingsProvides technical support to end-users, often remotely or on-site for external clients
Employer & Industry UsageCommon in corporate IT departments, government agencies, and large organizationsFound in IT service providers, corporate help desks, and customer support centers

Internal Support and Help Desk Technicians both handle technical issues, but Internal Support primarily assists internal staff within an organization, while Help Desk Technicians often support external customers or end-users. The roles overlap in skills and certifications but differ in their work environment and target audience.

What are popular job titles related to Internal Support jobs in Ontario?

For Internal Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Internal Support jobs in Ontario look for?

The top searched job categories for Internal Support jobs in Ontario are:

Internal Support jobs near you
Infographic showing various Internal Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $54,727 per year, or $26.3 per hour.

Tech Support Specialist

Toronto, ON

Viewline Ventures
See more jobs at Viewline Venturesexternal

Contractor

Re-posted 29 days ago

Job description

About Us

We're a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We're looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that's you, we want to meet you. 

The Role

As our Tech Support Specialist, you'll keep both our clients and team running smoothly. You'll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You'll also document solutions and help improve our internal IT processes as we grow.

Responsibilities
  • Set up phones, devices, and email/accounts for clients.
  • Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes.
  • Coordinate smooth handoffs across teams during client onboarding and offboarding.
  • Maintain structured records of recurring issues and solutions to build playbooks.
  • Suggest and implement improvements to make tech operations more efficient.

Requirements

  • Prior experience in IT support, helpdesk, or troubleshooting roles.
  • Strong organizational and problem-solving skills.
  • Clear communicator who can calmly guide clients through basic tech processes.
  • Comfortable with occasional local travel.
  • Adaptable and proactive in a fast-moving startup environment.

Nice to Have:

  • Experience supporting small operational teams in startups or entrepreneurial settings.
  • Background in both client-facing and internal support environments.

Benefits

  • Competitive hourly pay with performance incentives
  • Flexible hours with consistent workflows
  • Clear SOPs and support systems so you can execute with confidence

Apply