Own all procedures and tasks assigned to the Internal Support roles and regularly update checklists * Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
Own all procedures and tasks assigned to the Internal Support roles and regularly update checklists * Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
Internal Support Systems Associate
Charlotte, NC · On-site
$15.25 - $19.75/hr
The Internal Systems Support Associate is responsible for maintaining the reliability of OneCloud's internal systems while contributing to the development of tools and automations that support daily ...
Internal Support Systems Associate
Charlotte, NC · On-site
$15.25 - $19.75/hr
The Internal Systems Support Associate is responsible for maintaining the reliability of OneCloud's internal systems while contributing to the development of tools and automations that support daily ...
Internal Support Agent As an Internal Support agent, you will be the first point of contact for all Field-related questions including IT related services. You will be responsible for gathering ...
Internal Support Agent As an Internal Support agent, you will be the first point of contact for all Field-related questions including IT related services. You will be responsible for gathering ...
Internal Support Agent - Part-Time
Eagle, ID · On-site +1
As an Internal Support agent, you will be the first point of contact for all Field-related questions including IT related services. You will be responsible for gathering information on issues ...
Internal Support Agent - Part-Time
Eagle, ID · On-site +1
As an Internal Support agent, you will be the first point of contact for all Field-related questions including IT related services. You will be responsible for gathering information on issues ...
Internal Support Services Technician
$33K - $41K/yr
Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS Technician-Surplus SCHOOL/DEPARTMENT Purchasing LOCATION Rock Quarry, Raleigh, NC PAY GRADE ...
Internal Support Services Technician
$33K - $41K/yr
Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS Technician-Surplus SCHOOL/DEPARTMENT Purchasing LOCATION Rock Quarry, Raleigh, NC PAY GRADE ...
Provide support services using internal and external applications * Escalate issues based on business impact and service level agreement (SLA) requirements. * Thoroughly document incident activities
Provide support services using internal and external applications * Escalate issues based on business impact and service level agreement (SLA) requirements. * Thoroughly document incident activities
Tier 2 Internal Support Specialist - eRecording
Hopkins, MN · On-site
$20 - $30/hr
Provide support services using internal and external applications * Escalate issues based on business impact and service level agreement (SLA) requirements. * Thoroughly document incident activities
Tier 2 Internal Support Specialist - eRecording
Hopkins, MN · On-site
$20 - $30/hr
Provide support services using internal and external applications * Escalate issues based on business impact and service level agreement (SLA) requirements. * Thoroughly document incident activities
Internal Support Processor / Data Entry Specialist
Grand Junction, CO · On-site
$19.42/hr
Internal-Support (processing support) - Order Entry (refi and Res), Lender Requests, Updates to Title * E-Recordings - Order Entry (refi and res), disburse refunding checks, send back recorded ...
Internal Support Processor / Data Entry Specialist
Grand Junction, CO · On-site
$19.42/hr
Internal-Support (processing support) - Order Entry (refi and Res), Lender Requests, Updates to Title * E-Recordings - Order Entry (refi and res), disburse refunding checks, send back recorded ...
Internal-Support (processing support) - Order Entry (refi and Res), Lender Requests, Updates to Title * E-Recordings - Order Entry (refi and res), disburse refunding checks, send back recorded ...
Internal-Support (processing support) - Order Entry (refi and Res), Lender Requests, Updates to Title * E-Recordings - Order Entry (refi and res), disburse refunding checks, send back recorded ...
Support Engineer
Kennesaw, GA · On-site
$45K - $60K/yr
This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery. Key Responsibilities ...
Support Engineer
Kennesaw, GA · On-site
$45K - $60K/yr
This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery. Key Responsibilities ...
Support Engineer
Kennesaw, GA · Hybrid
$45K - $60K/yr
This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery. Key Responsibilities ...
Support Engineer
Kennesaw, GA · Hybrid
$45K - $60K/yr
This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery. Key Responsibilities ...
Job Title Provides general policy, procedure and technical support to Synovus Team Members ... Utilizes internal systems and programs to document, track, and monitor each call received and ...
Job Title Provides general policy, procedure and technical support to Synovus Team Members ... Utilizes internal systems and programs to document, track, and monitor each call received and ...
Ability to not only diagnose Murex issues but effectively train internal support staff on how to diagnose similar issues going forward. * Contribute to customer and support analyst "how to ...
Ability to not only diagnose Murex issues but effectively train internal support staff on how to diagnose similar issues going forward. * Contribute to customer and support analyst "how to ...
Job Summary Provides general policy, procedure and technical support to Synovus Team Members ... Utilizes internal systems and programs to document, track, and monitor each call received and ...
Job Summary Provides general policy, procedure and technical support to Synovus Team Members ... Utilizes internal systems and programs to document, track, and monitor each call received and ...
Job Title Provides general policy, procedure and technical support to Synovus Team Members ... Utilizes internal systems and programs to document, track, and monitor each call received and ...
Job Title Provides general policy, procedure and technical support to Synovus Team Members ... Utilizes internal systems and programs to document, track, and monitor each call received and ...
Develop,maintain, and deliver technical training, SOPs, troubleshooting guides, and other support documentation for internal teams * Support OEMs, MROs, customers, and installers through design ...
Develop,maintain, and deliver technical training, SOPs, troubleshooting guides, and other support documentation for internal teams * Support OEMs, MROs, customers, and installers through design ...
Customer Support Representative - Hardware Logistics & Shipping Support
San Francisco, CA · On-site +1
$20 - $25.50/hr
The selected candidates will assist with customer communication, internal coordination, and ... Manage internal support requests from sales and operations teams * Communicate delays or issues ...
Customer Support Representative - Hardware Logistics & Shipping Support
San Francisco, CA · On-site +1
$20 - $25.50/hr
The selected candidates will assist with customer communication, internal coordination, and ... Manage internal support requests from sales and operations teams * Communicate delays or issues ...
Product Support Engineer
Melbourne, FL · On-site
Develop, maintain, and deliver technical training, SOPs, troubleshooting guides, and other support documentation for internal teams * Support OEMs, MROs, customers, and installers through design ...
Product Support Engineer
Melbourne, FL · On-site
Develop, maintain, and deliver technical training, SOPs, troubleshooting guides, and other support documentation for internal teams * Support OEMs, MROs, customers, and installers through design ...
Customer Support Representative - Hardware Logistics & Shipping Support
$17.50 - $22.25/hr
The selected candidates will assist with customer communication, internal coordination, and ... Manage internal support requests from sales and operations teams * Communicate delays or issues ...
Customer Support Representative - Hardware Logistics & Shipping Support
$17.50 - $22.25/hr
The selected candidates will assist with customer communication, internal coordination, and ... Manage internal support requests from sales and operations teams * Communicate delays or issues ...
Coordinate with drivers, carriers, and internal support teams * Provide administrative support for logistics operations Qualifications * Strong communication and organizational skills * Ability to ...
Coordinate with drivers, carriers, and internal support teams * Provide administrative support for logistics operations Qualifications * Strong communication and organizational skills * Ability to ...
Internal Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do internal support jobs pay per hour?
What are the key skills and qualifications needed to thrive as an Internal Support specialist, and why are they important?
What jobs pay 4000 a week without a degree?
Why is Gen Z struggling to get jobs?
What is the difference between Internal Support vs Help Desk Technician?
| Aspect | Internal Support | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires IT certifications like CompTIA A+ or Network+ | Often requires similar certifications, such as CompTIA A+ or Microsoft Certified |
| Work Environment | Supports internal staff within an organization, often in office settings | Provides technical support to end-users, often remotely or on-site for external clients |
| Employer & Industry Usage | Common in corporate IT departments, government agencies, and large organizations | Found in IT service providers, corporate help desks, and customer support centers |
Internal Support and Help Desk Technicians both handle technical issues, but Internal Support primarily assists internal staff within an organization, while Help Desk Technicians often support external customers or end-users. The roles overlap in skills and certifications but differ in their work environment and target audience.
What are internal support roles?
How can I make 2000 a week working from home?
How does the Internal Support role typically interact with other departments within an organization?
What hot tech job pays $775,000?

Full-time
Posted 20 days ago
Job description
Full-time, fully remote position in retirement benefits administration, working 8 AM to 5 PM, Monday through Friday. Wonderful working environment with opportunity for growth. This position is full-time, hourly, and nonexempt.
Duties
- Provide support to Relationship Managers in managing client relationships
- Provide support to Compliance Specialists in completing annual year end work
- Interact with investment providers, plan sponsors, participants, and advisors
- Track communication, documents and data
- Attend team, department, and company trainings
- Manage multiple tasks, projects, and deadlines at the same time
- Keep current on laws and regulations regarding retirement plans through education and training
- Actively contribute to a positive team environment
- Own all procedures and tasks assigned to the Internal Support roles and regularly update checklists
- Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
- Perform other duties as assigned by Supervisor or Vice President
- Have excellent customer service skills
- Have strong computer skills including typing and 10-key, and proficiency in Microsoft Word, Outlook, and Excel
- Ability to learn new software and processes quickly
- Have excellent attention to detail and accuracy of work with an ability to maintain an organized approach to duties and responsibilities
- Be well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
- Be professional and articulate in both verbal and written communication
- Be able to work well within a team
- Obtain RPF Certification within the first 12 months of accepting this position
Education and Experience – High school diploma or equivalent required. Retirement plan administration experience is preferred.
Physical Requirements – This position requires the employee to be seated the majority of the work time.
Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your “at-will” status in anyway, and are subject to change at the discretion of National Benefit Services, LLC.
About National Benefit Services
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
201 - 500 Employees
Headquarters location
Salt Lake City, UT, US
Year founded
1986