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Internal Support Jobs (NOW HIRING)

Boats Group

Internal Support Technician

Miami, FL · Hybrid

$20.50 - $28.25/hr

Internal Support Technician - Miami, FL (Hybrid/Miami) About Our Crew Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies ...

Boats Group

Internal Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

Internal Support Technician - Miami, FL (Hybrid/Miami) About Our Crew Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies ...

PetIQ

Internal Support Agent - Part-Time

Eagle, ID

Internal Support Agent As an Internal Support agent, you will be the first point of contact for all Field-related questions including IT related services. You will be responsible for gathering ...

WCPSS

Internal Support Services Technician

Raleigh, NC · On-site

$33K - $41K/yr

Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS Technician-Surplus SCHOOL/DEPARTMENT Purchasing LOCATION Rock Quarry, Raleigh, NC PAY GRADE ...

PetIQ

Internal Support Agent - Part-Time

Eagle, ID · On-site +1

As an Internal Support agent, you will be the first point of contact for all Field-related questions including IT related services. You will be responsible for gathering information on issues ...

WCPSS

Internal Support Services Technician

Raleigh, NC · On-site

$33K - $41K/yr

Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS Technician-Surplus SCHOOL/DEPARTMENT Purchasing LOCATION Rock Quarry, Raleigh, NC PAY GRADE ...

WCPSS

Internal Support Services Technician

Raleigh, NC · On-site

$33K - $41K/yr

Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS Technician-Surplus SCHOOL/DEPARTMENT Purchasing LOCATION Rock Quarry, Raleigh, NC PAY GRADE ...

Traina Enterprises

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery. Key Responsibilities ...

Gogo

Product Support Engineer

Broomfield, CO

Develop,maintain, and deliver technical training, SOPs, troubleshooting guides, and other support documentation for internal teams * Support OEMs, MROs, customers, and installers through design ...

Gogo

Product Support Engineer

Melbourne, FL

Develop,maintain, and deliver technical training, SOPs, troubleshooting guides, and other support documentation for internal teams * Support OEMs, MROs, customers, and installers through design ...

Benchling

Product Support Analyst

Boston, MA · On-site

$73K - $90K/yr

The Product Support Analyst plays a key role on the team supporting our customers and internal Benchling teams as they use Benchling to transform how their teams work together. To be successful in ...

New

Robinhood

Support Engineer

Menlo Park, CA · On-site

... internal support processes. Qualifications : Required : • 2+ years of relevant experience in IT support, support engineering, help desk, workplace technology, or a related technical support role ...

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Internal Support information

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How much do internal support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for internal support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internal Support specialist, and why are they important?

To thrive as an Internal Support specialist, you need strong problem-solving skills, technical knowledge of common software and hardware, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems like Jira or ServiceNow and proficiency in troubleshooting operating systems and networks are often required. Excellent communication, patience, and a customer-oriented attitude help build trust and resolve issues efficiently within the organization. These skills ensure timely resolution of technical problems and maintain smooth business operations.

What is the difference between Internal Support vs Help Desk Technician?

AspectInternal SupportHelp Desk Technician
CredentialsTypically requires IT certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentSupports internal staff within an organization, often in office settingsProvides technical support to end-users, often remotely or on-site for external clients
Employer & Industry UsageCommon in corporate IT departments, government agencies, and large organizationsFound in IT service providers, corporate help desks, and customer support centers

Internal Support and Help Desk Technicians both handle technical issues, but Internal Support primarily assists internal staff within an organization, while Help Desk Technicians often support external customers or end-users. The roles overlap in skills and certifications but differ in their work environment and target audience.

What are internal support roles?

Internal support roles are positions within an organization that provide assistance, resources, and services to other employees or departments rather than directly to external customers. These roles can include IT support, HR support, administrative support, and facilities management, among others. The primary goal of internal support is to ensure smooth operations within the company by resolving issues, maintaining systems, and helping staff work efficiently. Internal support teams are essential for creating a productive work environment and enabling the organization to achieve its objectives.

How does the Internal Support role typically interact with other departments within an organization?

Internal Support professionals regularly collaborate with various departments, such as IT, HR, and operations, to resolve technical issues, provide access to resources, and ensure the smooth functioning of internal systems. Communication skills and responsiveness are crucial, as you'll often coordinate between teams to troubleshoot problems and implement solutions efficiently. This role often involves managing support tickets, conducting follow-ups, and sometimes training staff on new technologies or processes, making teamwork and adaptability essential qualities for success.
More about Internal Support jobs
What cities are hiring for Internal Support jobs? Cities with the most Internal Support job openings:
What states have the most Internal Support jobs? States with the most job openings for Internal Support jobs include:
What job categories do people searching Internal Support jobs look for? The top searched job categories for Internal Support jobs are:
Internal Support jobs near you
Infographic showing various Internal Support job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Internal Support Technician

Internal Support Technician

Boats Group

Miami, FL • Hybrid

$20.50 - $28.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Internal Support Technician - Miami, FL (Hybrid/Miami)
About Our Crew
Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe.
Our passion and unyielding dedication to getting people on the water influence our culture in ways you won’t find at other companies. We’re the best at what we do because we’re working in an industry we love. When you walk through our doors, you’ll find smart, dedicated people who consider one another family.
If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!
About the Role
We are seeking a customer-focused support technician to join our team providing help-desk and technical support functions to our global user community as well as external customer issues that are triaged from our Account Management team.
This is an excellent opportunity for somebody that has a passion for learning and improving their technical skill set, as you will have the opportunity to work and troubleshoot both desktop support related issues as well as usability and technical problems related to our product offering.
What You’ll Do
We are looking for an exceptional engineer adept at working effectively within a team. You will be instrumental in navigating complex network environments, tackling day-to-day troubleshooting of workplace technology issues, Google Workspace complexities, printer problems, email delivery issues, backup challenges, and diverse compliance concerns.
This role demands the ability to proactively analyze existing and future requirements, review technical alternatives, and clearly articulate the impact on their environment, ensuring the maintenance of client security and compliance.
Outstanding customer service and technical excellence in all interactions, both written and verbal, are essential.
What You Should Have
  • 2+ Years of Hands-On Experience as a systems administrator
  • 2+ years of experience supporting MacOS and Windows operating systems
  • Microsoft amp; AWS Cloud certifications are a plus
  • Proficiency with Active Directory (AD) and Microsoft Azure Active Directory (AAD) regarding all aspects of User, Group, and Organizational Unit (OU) management including account creation, moves, renames, deletions, and license management
  • At least 1 year of experience with Meraki Firewall, Switches and Access points
  • At least 1 year of experience supporting Ring Central
  • Proficiency with Microsoft Office 365
  • Experience with an MDM like Rippling preferred
  • Proficiency with Google Workspace
  • Managing Mac and Windows Systems
  • Installing, Upgrading, configuring and deploying application software
  • Familiarity with performing user and system audits
  • Ability to organize, prioritize, and manage multiple projects, tasks, and time to meet delivery dates
  • Ability to work professionally and effectively with others while being a role model to peers and subordinate positions and providing superior customer service to customers
  • Ability to communicate effectively both written and orally to end users, vendors, management and peers
  • Critical Thinking: Ability to use considerable initiative, think independently, and exercise sound judgment and discretion
  • Decision Making: Ability to collect, organize and evaluate data to make logical decisions
  • Communication: Ability to influence, persuade and negotiate with others to make decisions of significant consequence
  • Analytical Ability: Ability to troubleshoot complex technical issues and devices and implement resolutions
  • Strong technical acumen with a desire to learn
  • Excellent problem solving and troubleshooting skills
  • Basic knowledge and understanding of SQL a plus
  • Hands-on experience with AWS a plus
  • Linux experience a plus
  • Scripting and automation experience a plus
What You'll Receive
  • Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.
  • Generous Time Off: With a strong focus on work/life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year
  • Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.
  • Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.
  • Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.
  • Commuter Benefits: Park conveniently in our building’s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.
  • Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.
  • Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.

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