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Internal Support Jobs (NOW HIRING)

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery. Key Responsibilities ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery. Key Responsibilities ...

Corebridge Financial

Internal Wholesaler

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Internal Wholesaler acts on behalf of the Regional Vice President in their absence, providing internal support, training of distribution staff and as a general knowledge source. This position ...

Swagelok Company

IT Support Service Representative

Solon, OH · On-site

$15.75 - $20.25/hr

  • Medical

  • Retirement

Acts as the first point of contact for distributors, sales and internal support personnel who have problems or questions about Swagelok enterprise applications and business systems. Demonstrates a ...

Benchling

Product Support Analyst

San Francisco, CA · On-site

$73K - $90K/yr

The Product Support Analyst plays a key role on the team supporting our customers and internal Benchling teams as they use Benchling to transform how their teams work together. To be successful in ...

Benchling

Product Support Analyst

Boston, MA · On-site

$73K - $90K/yr

The Product Support Analyst plays a key role on the team supporting our customers and internal Benchling teams as they use Benchling to transform how their teams work together. To be successful in ...

Live the Dash Travel

Travel Support Advisor

Contribute to refining internal support systems and sharing insights for better client experiences. Qualifications: * Experience in customer support, hospitality, or travel services is a plus.

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How much do internal support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for internal support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an internal support specialist?

To thrive as an Internal Support specialist, you need strong problem-solving skills, technical knowledge of common software and hardware, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems like Jira or ServiceNow and proficiency in troubleshooting operating systems and networks are often required. Excellent communication, patience, and a customer-oriented attitude help build trust and resolve issues efficiently within the organization. These skills ensure timely resolution of technical problems and maintain smooth business operations.

What is the difference between Internal Support vs Help Desk Technician?

AspectInternal SupportHelp Desk Technician
CredentialsTypically requires IT certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentSupports internal staff within an organization, often in office settingsProvides technical support to end-users, often remotely or on-site for external clients
Employer & Industry UsageCommon in corporate IT departments, government agencies, and large organizationsFound in IT service providers, corporate help desks, and customer support centers

Internal Support and Help Desk Technicians both handle technical issues, but Internal Support primarily assists internal staff within an organization, while Help Desk Technicians often support external customers or end-users. The roles overlap in skills and certifications but differ in their work environment and target audience.

What is internal support?

Internal support roles are positions within an organization that provide assistance, resources, and services to other employees or departments rather than directly to external customers. These roles can include IT support, HR support, administrative support, and facilities management, among others. The primary goal of internal support is to ensure smooth operations within the company by resolving issues, maintaining systems, and helping staff work efficiently. Internal support teams are essential for creating a productive work environment and enabling the organization to achieve its objectives.

How does the internal support role typically interact with other departments within an organization?

Internal Support professionals regularly collaborate with various departments, such as IT, HR, and operations, to resolve technical issues, provide access to resources, and ensure the smooth functioning of internal systems. Communication skills and responsiveness are crucial, as you'll often coordinate between teams to troubleshoot problems and implement solutions efficiently. This role often involves managing support tickets, conducting follow-ups, and sometimes training staff on new technologies or processes, making teamwork and adaptability essential qualities for success.
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Internal Support jobs near you
Infographic showing various Internal Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Internal Support Services Technician

Wake County Public School System

Raleigh, NC • On-site

$33K - $41K/yr

Full-time

Re-posted 18 days ago

Wake County Public School System rating

5.5

Company rating: 5.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

521st of 631 rated elementary and secondary schools

Job description

Overview
POSITION TITLE (Oracle title)
INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN
WORKING TITLE
ISS Technician-Surplus
SCHOOL/DEPARTMENT
Purchasing
LOCATION
Rock Quarry, Raleigh, NC
PAY GRADE
Noncertified Grade 23
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is not available for a hybrid telework workweek
POSITION PURPOSE:
Assists with the processing, staging, sale, and recording of surplus and ERD property generated by the renovation and construction of new schools and departments. Adds additional oversight and accountability of assets that are deemed surplus to the needs of the district.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Knowledge of Microsoft Office, specifically Word, Excel, Power Point; Google Apps;
  • Sound judgement, decision making, and problem solving skills;
  • Ability to operate computers and general office equipment;
  • Ability to operate power tools, battery operated pallet jacks, forklifts, and other material handling equipment, as needed;
  • Ability to operate box trucks and delivery vans;
  • Ability to work autonomously and as part of a team;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, students, and vendors.

EDUCATION, TRAINING, AND EXPERIENCE
  • High school diploma; AND
  • Three years of warehouse, surplus, and logistics experience.

CERTIFICATION AND LICENSE REQUIREMENTS
  • Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements.
  • Forklift certification (or ability to receive within 90 days of hire).

PREFERRED QUALIFICATIONS:
  • Three years of experience in the processing, recording, and disposal of surplus public assets;
  • Logistics and warehouse experience;
  • General knowledge of local, state, and federal laws pertaining to the disposal of property.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Evaluates the status of surplus property to determine if it is cost effective to repair, salvage, repurpose, recycle, and/or dispose of surplus property.
  2. Coordinates with proper authorities for the disposal or sale of surplus property.
  3. Coordinates team response to requests for removal of surplus property.
  4. Coordinates with third party the removal of surplus from renovation and construction projects.
  5. Pickups and/or transports furniture and equipment to sites for proper processing.
  6. Schedules removal and disposition of surplus with the designated school, site, staff, and third party.
  7. Assists Warehouseman II with removal and delivery staging of ERD.
  8. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
Must be physically able to operate a variety of equipment, including pallet jacks, hand trucks, and various hand tools. Must be physically able to operate a motor vehicle to include delivery vans and trucks. Work requires exposure to variable weather elements. It is also performed in a warehouse environment with variable temperature and moderate noise levels. Frequently requires the ability to lift, carry, push, pull or otherwise move objects up to fifty pounds. The position, at times, must be able to come into direct contact with school system staff, staff members of external funding agencies, and the community.
EFFECTIVE DATE:7/2026
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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About Wake County Public Schools

Sourced by ZipRecruiter

Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

Industry

Education

Company size

201 - 500 Employees

Headquarters location

Cary, NC, US

Year founded

1976

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