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Internal Support Jobs in Michigan (NOW HIRING)

Ascent Cloud is seeking an IT Analyst to provide internal support for hardware and software. The role involves troubleshooting issues, onboarding new hires, and maintaining IT systems performance.

Sales Administration

Livonia, MI · On-site

$50K - $54K/yr

... internal support staff and subsidiaries Provide coverage as necessary to answer incoming customer calls Other clerical duties as required to support our business activities and customer base ...

New

Reporting to the Manager of Internal Audit, the Internal Auditor is involved in the execution of ... support from their management if they are selected for the interview process. Equal Employment ...

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Internal Support information

See Michigan salary details

$10

$16

$22

How much do internal support jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for internal support in Michigan is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internal Support specialist, and why are they important?

To thrive as an Internal Support specialist, you need strong problem-solving skills, technical knowledge of common software and hardware, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems like Jira or ServiceNow and proficiency in troubleshooting operating systems and networks are often required. Excellent communication, patience, and a customer-oriented attitude help build trust and resolve issues efficiently within the organization. These skills ensure timely resolution of technical problems and maintain smooth business operations.

What jobs pay 4000 a week without a degree?

Internal Support roles typically do not pay $4,000 weekly without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like plumbing or electrical work, which rely on certifications and experience rather than formal education.

Why is Gen Z struggling to get jobs?

Internal Support roles often require strong communication and technical skills, but Gen Z job seekers may face challenges such as limited work experience, competition from more experienced candidates, and high employer expectations for digital literacy. Building relevant skills, certifications, and gaining practical experience can improve their chances of securing these positions.

What is the difference between Internal Support vs Help Desk Technician?

AspectInternal SupportHelp Desk Technician
CredentialsTypically requires IT certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentSupports internal staff within an organization, often in office settingsProvides technical support to end-users, often remotely or on-site for external clients
Employer & Industry UsageCommon in corporate IT departments, government agencies, and large organizationsFound in IT service providers, corporate help desks, and customer support centers

Internal Support and Help Desk Technicians both handle technical issues, but Internal Support primarily assists internal staff within an organization, while Help Desk Technicians often support external customers or end-users. The roles overlap in skills and certifications but differ in their work environment and target audience.

What are internal support roles?

Internal support roles are positions within an organization that provide assistance, resources, and services to other employees or departments rather than directly to external customers. These roles can include IT support, HR support, administrative support, and facilities management, among others. The primary goal of internal support is to ensure smooth operations within the company by resolving issues, maintaining systems, and helping staff work efficiently. Internal support teams are essential for creating a productive work environment and enabling the organization to achieve its objectives.

How can I make 2000 a week working from home?

Internal Support roles can offer opportunities to earn $2,000 or more weekly through high-volume customer service, technical support, or specialized IT tasks. Achieving this income level typically requires extensive experience, strong communication skills, and often working multiple shifts or overtime, with some roles paying higher rates for specialized expertise or certifications. Building a reputation for reliability and efficiency can also lead to higher-paying freelance or contract support work from home.

How does the Internal Support role typically interact with other departments within an organization?

Internal Support professionals regularly collaborate with various departments, such as IT, HR, and operations, to resolve technical issues, provide access to resources, and ensure the smooth functioning of internal systems. Communication skills and responsiveness are crucial, as you'll often coordinate between teams to troubleshoot problems and implement solutions efficiently. This role often involves managing support tickets, conducting follow-ups, and sometimes training staff on new technologies or processes, making teamwork and adaptability essential qualities for success.

What hot tech job pays $775,000?

High-level roles such as Chief Technology Officer (CTO) or senior executive positions in tech companies can reach or exceed a salary of $775,000 annually. These roles typically require extensive experience, leadership skills, and often involve stock options or bonuses as part of compensation packages.
What are popular job titles related to Internal Support jobs in Michigan? For Internal Support jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Internal Support job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $33,705 per year, or $16.2 per hour.
Internal Support Specialist

Internal Support Specialist

Sun RV Resorts

Southfield, MI

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Overview
As a member of Sun's Concierge team, the Concierge Specialist provides business process, software, technical, and operational troubleshooting and support services for internal team members. They partner with internal teams in varying capacities to ensure Sun team members are able to effectively locate the resources they need to perform their job duties. Additionally, they play a significant role in building a positive, well organized, and productive work environment.
Job Duties
  • Provide highly proficient support to all team members via telephone, support tickets, email, and online chat (Essential)
  • Manage large amounts of inbound and outbound communications in a timely and effective manner (Essential)
  • Serves as subject matter expert for locating key resources to assist team members in performing their job duties, including extensive use of Sun's online Knowledge Base (Essential)
  • Deliver information and share resources with team members requiring assistance in a manner which empowers them to seek resources independently (Essential)
  • Utilize exceptional customer service skills while exhibiting patience to exceed internal team members' expectations (Essential)
  • Provide troubleshooting and problem solving assistance to resolve issues promptly
  • Perform routine tasks such as resetting passwords, responding to support tickets, provide remote screen sharing assistance, etc.
  • Gather information, obtain feedback, and acquire written documentation during troubleshooting activities and resolution
  • Maintain strong working knowledge of key people resources to assist team members in performing more complex job duties
  • Maintain working knowledge of Sun's key systems, processes, and people to assist with supporting team member inquiries
  • Document gaps in availability of documented processes and policies
  • Provides support for audio and visual needs for all locations, when needed
  • Assists with the support of all existing company devices, including troubleshooting, repairs, and replacement of peripherals and software, as needed.
  • Other duties as assigned
Requirements
  • High School Diploma or GED (Required)
  • In lieu of the above education requirements, a combination of experience and education will be considered.
  • 2 years in experience in a customer service role (Required)
  • 1 year in experience resolving issues for remote users (Required)
  • 6 months in previous help desk experience (Preferred)
  • 6 months in experience using online CRM, property management, financial, and online database software (Preferred)
  • Thorough knowledge of technical hardware, including operating systems, networking, and computer repair (Preferred)
  • Reading comprehension and basic math skills
  • Ability to identify internal team members' needs, clarify information and requests, and provide recommended solutions
  • Ability to follow directions and verbally give directions via phone or internet chat
  • Strong communication, multitasking, and time management skills
  • Ability to work independently as well as part of a team
  • Demonstrated ability to use technology and online systems effectively, including advanced ability to perform online searches
  • Proficient in Windows computer operating environments with strong knowledge of Microsoft Office suite
  • Ability to work a flexible schedule, including evenings and weekends, with ability to work occasional overtime as needed
  • Ability to be highly customer focused and adapt to different personality types/communication styles
  • Strong attention to detail
  • Preferred Certifications/Licensures:(CompTIA A+ (Computer service technicians))

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

  • Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental and Vision Plans
  • On-Site Fitness Center
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life, Accidental Death & Dismemberment Insurance and Dependent Life
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.

Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.