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Internal Support Jobs in Michigan (NOW HIRING)

Ascent Cloud

IT Analyst - Part Time

Detroit, MI · On-site

Ascent Cloud is seeking an IT Analyst to provide internal support for hardware and software. The role involves troubleshooting issues, onboarding new hires, and maintaining IT systems performance.

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All JobsInternal Support JobsInternal Support Jobs in Michigan

Internal Support information

See Michigan salary details

$10

$16

$22

How much do internal support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for internal support in Michigan is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internal Support specialist, and why are they important?

To thrive as an Internal Support specialist, you need strong problem-solving skills, technical knowledge of common software and hardware, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems like Jira or ServiceNow and proficiency in troubleshooting operating systems and networks are often required. Excellent communication, patience, and a customer-oriented attitude help build trust and resolve issues efficiently within the organization. These skills ensure timely resolution of technical problems and maintain smooth business operations.

What jobs pay 4000 a week without a degree?

Internal Support roles typically do not pay $4,000 weekly without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like plumbing or electrical work, which rely on certifications and experience rather than formal education.

Why is Gen Z struggling to get jobs?

Internal Support roles often require strong communication and technical skills, but Gen Z job seekers may face challenges such as limited work experience, competition from more experienced candidates, and high employer expectations for digital literacy. Building relevant skills, certifications, and gaining practical experience can improve their chances of securing these positions.

What is the difference between Internal Support vs Help Desk Technician?

AspectInternal SupportHelp Desk Technician
CredentialsTypically requires IT certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentSupports internal staff within an organization, often in office settingsProvides technical support to end-users, often remotely or on-site for external clients
Employer & Industry UsageCommon in corporate IT departments, government agencies, and large organizationsFound in IT service providers, corporate help desks, and customer support centers

Internal Support and Help Desk Technicians both handle technical issues, but Internal Support primarily assists internal staff within an organization, while Help Desk Technicians often support external customers or end-users. The roles overlap in skills and certifications but differ in their work environment and target audience.

What are internal support roles?

Internal support roles are positions within an organization that provide assistance, resources, and services to other employees or departments rather than directly to external customers. These roles can include IT support, HR support, administrative support, and facilities management, among others. The primary goal of internal support is to ensure smooth operations within the company by resolving issues, maintaining systems, and helping staff work efficiently. Internal support teams are essential for creating a productive work environment and enabling the organization to achieve its objectives.

How can I make 2000 a week working from home?

Internal Support roles can offer opportunities to earn $2,000 or more weekly through high-volume customer service, technical support, or specialized IT tasks. Achieving this income level typically requires extensive experience, strong communication skills, and often working multiple shifts or overtime, with some roles paying higher rates for specialized expertise or certifications. Building a reputation for reliability and efficiency can also lead to higher-paying freelance or contract support work from home.

How does the Internal Support role typically interact with other departments within an organization?

Internal Support professionals regularly collaborate with various departments, such as IT, HR, and operations, to resolve technical issues, provide access to resources, and ensure the smooth functioning of internal systems. Communication skills and responsiveness are crucial, as you'll often coordinate between teams to troubleshoot problems and implement solutions efficiently. This role often involves managing support tickets, conducting follow-ups, and sometimes training staff on new technologies or processes, making teamwork and adaptability essential qualities for success.

What hot tech job pays $775,000?

High-level roles such as Chief Technology Officer (CTO) or senior executive positions in tech companies can reach or exceed a salary of $775,000 annually. These roles typically require extensive experience, leadership skills, and often involve stock options or bonuses as part of compensation packages.
What are popular job titles related to Internal Support jobs in Michigan? For Internal Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Internal Support jobs in Michigan look for? The top searched job categories for Internal Support jobs in Michigan are:
Internal Support jobs near you
Infographic showing various Internal Support job openings in Michigan as of June 2026, with employment types broken down into 2% As Needed, 41% Full Time, 47% Part Time, and 10% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $33,705 per year, or $16.2 per hour.

Technical Support Associate (Temporary)

Coinamatic Canada

Grand Rapids, MI

Full-time

Posted 8 days ago

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture.  If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you.  We invite you to bring your passion and experience to our team!

WASH is seeking a highly capable, detaildriven Technical Support Associate who excels at solving complex technical issues while elevating the customer experience. In this role, you will provide emailbased support to customers using our proprietary mobile app, WASH-Connect. WASH-Connect provides residents with a seamless, more convenient experience paying for their laundry directly from their phones.
As a member of our broader Customer Experience organization, you will be in a critical position to deliver high-quality customer solutions, while also providing internal support and guidance to the Level 1 support team. This position is ideal for someone who thrives at the intersection of customer experience, technical troubleshooting, and team leadership. As a technical support specialist, connecting our customers with technology and our global support structure, your insights will help shape product improvements, close experience gaps, and strengthen our reputation as an industry-leading laundry partner.
  • Customer Experience Ownership - Provide a highquality service experience by anticipating needs, removing friction, and following through on commitments
  • Troubleshoot Mobile App Issues - Diagnose and resolve problems across iOS and Android, including permissions, connectivity, app behavior, and devicespecific issues
  • Provide Advanced Email Support - Respond to escalated customer inquiries with clarity, empathy, and technical precision
  • Use Freshdesk for Case Management - Manage, prioritize, and resolve tickets using Freshdesk, ensuring accurate categorization, documentation, and SLA adherence
  • Leverage Internal Diagnostic Tools - Utilize internal system admin sites to investigate account setup issues, payment processing errors, and backend data inconsistencies
  • Serve as an Escalation Point for Level 1 - Provide guidance, answer questions, and resolve cases escalated by the Level 1 team
  • Monitor Level 1 QA & Performance - Review ticket quality, track performance metrics, and provide actionable feedback to ensure consistent customer experience
  • Document Solutions & Insights - Create and maintain internal training documentation and knowledge articles to support both Level 1 and Level 2 teams
  • Collaborate With Engineering - Partner with engineering to investigate pervasive bugs, propose improvements, and close user experience gaps through better functionality or design

Requirements:

  • Bachelor's or Associate's degree in Information Technology (IT), Computer Science, other related discipline, or equivalent applicable work experience
  • Minimum of 1-2 years' experience in a corporate environment
  • Intermediate or Advanced level skills navigating mobile OS environments, system admin tools, and troubleshooting workflows; experience with payment processing tools is a plus
  • Professional communication skills to clearly diagnose issues and deliver accurate and easily understandable resolutions and troubleshooting steps
  • Strong organizational skills to manage multiple cases efficiently while maintaining accuracy and thorough documentation
  • Strong sense of accountability and dedication to delivering outstanding results
  • Promote a culture of customer service excellence
  • Ability to thrive and adapt in a high-transaction, high-performance, evolving company culture
  • Bi-lingual English/Spanish or English/French is a plus
  • Stable, high-speed internet connectivity
  • Dedicated, quiet workspace
  • Reliable transportation and ability to report to local office, when necessary

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and consideration of test results, which may vary based on location.We participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S.

We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at hr@washlaundry.com to inquire about the position.

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