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Electrical Technical Support Specialist Jobs (NOW HIRING)

DeLaval

Technical Support Specialist

Waunakee, WI · On-site

Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of ... Knowledge of hydraulic, pneumatic, electrical, electronic and vacuum systems * Knowledge of dairy ...

Entergy

*This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.* JOB PURPOSE/SUMMARY: Responsible for ...

BCforward

Technical Support Specialist

Golden Valley, MN · On-site

$17 - $20/hr

Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range ... Technical or bachelor's degree preferred Electrical degree or experience preferred IT Knowledge HVA ...

idexcel

Technical Support Specialist

Golden Valley, MN · On-site

$17 - $20/hr

Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range ... Technical or bachelor's degree preferred Electrical degree or experience preferred IT Knowledge HVA ...

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Electrical Technical Support Specialist information

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How much do electrical technical support specialist jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for electrical technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is the difference between Electrical Technical Support Specialist vs Electrical Engineer?

AspectElectrical Technical Support SpecialistElectrical Engineer
CredentialsAssociate's or Bachelor's in Electrical Technology or related fieldBachelor's or higher in Electrical Engineering
Work EnvironmentCustomer support centers, field service, technical troubleshootingDesign, development, testing, and project management
Employer & Industry UsageManufacturers, service providers, utility companiesEngineering firms, manufacturing, construction, utilities

The main difference is that Electrical Technical Support Specialists focus on troubleshooting, customer support, and technical assistance, often working directly with clients and field technicians. Electrical Engineers are involved in designing, developing, and testing electrical systems and components. Both roles require technical knowledge, but their responsibilities and work environments differ significantly.

What are some common challenges Electrical Technical Support Specialists face when assisting customers, and how are these typically addressed?

Electrical Technical Support Specialists often encounter challenges such as diagnosing complex electrical issues remotely and translating technical terminology for non-expert customers. To address these, specialists rely on structured troubleshooting protocols, clear communication, and collaboration with engineering or field teams when needed. Building strong product knowledge and maintaining patience are key to efficiently resolving customer concerns and ensuring high satisfaction.

What are the key skills and qualifications needed to thrive as an Electrical Technical Support Specialist, and why are they important?

To thrive as an Electrical Technical Support Specialist, you need a solid understanding of electrical engineering principles, troubleshooting skills, and typically a relevant degree or technical certification. Familiarity with diagnostic tools, circuit simulation software, and customer support ticketing systems is essential. Strong communication, problem-solving abilities, and patience make someone stand out in this role. These skills ensure accurate resolution of technical issues, effective customer support, and reliable operation of electrical systems.

What are Electrical Technical Support Specialists?

Electrical Technical Support Specialists are professionals who provide technical assistance and troubleshooting for electrical systems, equipment, or products. They support customers, engineers, or internal teams by diagnosing issues, recommending solutions, and ensuring that electrical devices function properly. Their role often involves remote or on-site support, documentation, and collaborating with engineering teams to resolve complex problems. These specialists also help with product installations, upgrades, and maintenance, ensuring customer satisfaction and safety.
More about Electrical Technical Support Specialist jobs
What job categories do people searching Electrical Technical Support Specialist jobs look for? The top searched job categories for Electrical Technical Support Specialist jobs are:
Electrical Technical Support Specialist jobs near you
Infographic showing various Electrical Technical Support Specialist job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Electrical Technical Support Specialist

SJE-Rhombus

Detroit Lakes, MN • On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 10 days ago

SJE Rhombus rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

We are Proud to be SJE!

At SJE, we are more than a company — we are a family of brands with a shared vision and mission to provide industry-leading, innovative, and reliable control and monitoring solutions that improve efficiencies, protect the environment, and deliver dependable solutions to our valued customers. We are looking for a Technical Support Specialist to support our SJE Rhombus brand. This role will work out of our Detroit Lakes, MN location.

Detroit Lakes is the home office for SJE and is the leading manufacturer of our liquid level control products, including pump control panels, alarm systems, float switches, and level monitoring solutions. Our SJE Rhombus brand is a leading provider of liquid level control products and pump control solutions for the water, wastewater, and sewage industries across residential, commercial, municipal, industrial, and agricultural sectors. Check us out at SJErhombus.com or SJEinc.com!

The job:

As our Technical Support Specialist, your primary role will be to assist customers via phone or email with their technical questions about our electrical control panels. You will also accurately process orders along with creating Bill of Materials and electrical schematics. You will maintain customer contact and case records using incident tracking software and generating reports as requested. You will serve as a service contact for our Controls and Level-Sensing Technology products.

The skills, education, and experience you need:

To succeed in this role, you must have:

  • Exceptional communication and troubleshooting skills
  • Knowledge of product offers
  • A technical mindset and a keen eye for detail
  • Comfortability with computers and software to perform job tasks
  • Familiarity with AutoCAD Electrical (not necessary but preferred)
  • Experience building control panels or electrical components
  • The willingness to be part of a team but also be able to work independently

A high school diploma or GED is required. A 2-year degree in Electronics or Electrical Technology or equivalent degree and 1-2 years of experience are preferred.

Answering your questions:

When you are considering a new job, it is normal to have a ton of questions. Here are a few questions we are asked all the time.

  • What are the hours? Day Shift, Monday – Friday.
  • What is your Paid Time Off and holiday policy? Up to 120 hours of Paid Time Off in your first year plus 8 paid holidays.
  • What is the starting wage?  The starting wage for this position is $21.00 - $24.00 per hour depending on experience.
  • What benefits do you offer? We offer a robust benefits package including health, life, short-term and long-term disability insurance as well as dental and vision programs you need to take care of your family, along with other benefit options. Check out our full benefits package!
  • What is my commute? Plug this address into Google Maps: 22650 Co Hwy 6, Detroit Lakes, MN 56501.

We will answer more of your questions during the first interview. Expect to hear about the next steps if you meet the job requirements.

Why Work With Us
At SJE, we believe in empowering our employees to grow professionally while making a real impact. We offer competitive pay, excellent benefits, and a collaborative culture that encourages creativity and problem-solving. Join us and become a part of something bigger. Join a company where you’re not just working—you’re building a legacy!

Learn more and apply on-line at www.sjeinc.com. SJE is an Equal Opportunity Employer.

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