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Test Support Specialist Jobs (NOW HIRING)

Lancesoft INC

IT / Test Support Specialist

Whitsett, NC · On-site

$21 - $23.10/hr

Responsible for support test process, cowork with the areas to identify the root causes; Support manufacture areas to understand test designs, develops to support analysis on hardware and software.

T-Rex Solutions, LLC

Test Specialist

Sierra Vista, AZ · On-site

T-Rex Solutions, LLC is seeking a qualified Test Specialist to support their DISA JITC TEC II program, which is focused on DODIN operations for joint warfighters. The role involves integration and ...

Center Point, Inc

Peer Support Specialist

San Rafael, CA · On-site

$25 - $29/hr

Under the supervision of the Program Manager, the Peer Support Specialist works directly with ... Must possess a current TB Test. * Must possess a current California Driver's License. * Comply with ...

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How much do test support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for test support specialist in the United States is $33.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $46.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Test Support Specialist, and why are they important?

To thrive as a Test Support Specialist, you need a solid understanding of software testing methodologies, troubleshooting skills, and at least an associate degree in IT or a related field. Familiarity with test management tools like JIRA, quality assurance software, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in supporting testing teams and resolving technical issues. These competencies are crucial for ensuring high-quality software releases and maintaining efficient testing processes.

What are some common challenges a Test Support Specialist might face when working with cross-functional teams?

A Test Support Specialist often collaborates with developers, QA engineers, and project managers, which can present challenges such as managing differing priorities, ensuring clear communication, and addressing technical issues quickly. Balancing support for multiple teams while maintaining the integrity of test environments requires strong organizational skills and adaptability. Proactively documenting processes and regularly updating stakeholders helps mitigate misunderstandings and keeps projects on track.

What is a Test Support Specialist?

A Test Support Specialist is a professional who provides technical and logistical support for testing processes within an organization. They help set up, maintain, and troubleshoot test environments, equipment, and software to ensure that tests run smoothly. Their responsibilities may include preparing test materials, assisting with test execution, documenting issues, and collaborating with other teams to resolve technical problems. Test Support Specialists are vital in quality assurance processes, helping ensure products or systems meet required standards before release.

What is the difference between Test Support Specialist vs Test Analyst?

AspectTest Support SpecialistTest Analyst
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like ISTQB are commonSimilar credentials; often holds ISTQB or other testing certifications
Work EnvironmentSupports testing teams, manages test data, and assists with test environment setupDesigns, executes, and reports on test cases and testing activities
Employer & Industry UsageUsed across software development, IT, and quality assurance teamsPrimarily in software development and quality assurance roles

While both roles require testing knowledge and certifications, the Test Support Specialist focuses on supporting testing processes and environments, whereas the Test Analyst is more involved in designing and executing test cases. Both roles are essential in software quality assurance but differ in scope and responsibilities.

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What job categories do people searching Test Support Specialist jobs look for? The top searched job categories for Test Support Specialist jobs are:
Test Support Specialist jobs near you
Infographic showing various Test Support Specialist job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $69,775 per year, or $33.5 per hour.
IT / Test Support Specialist

IT / Test Support Specialist

Lancesoft INC

Whitsett, NC • On-site

$21 - $23.10/hr

Full-time

Posted 12 days ago

Job description

Job Title – Test Analyst

Location – 6540 Franz Warner Pkwy, Whitsett, NC 27377

Contract – Open end contract (possibility to go perm)

Pay Rate – $21 - $23.10 USD hourly on W2

Shift : 1st Shift, 06:30 AM – 03:00 PM / 2nd Shift, 03:30 PM – 12 midnight

Job Description:

Summary:

  • Responsible for support test process, cowork with the areas to identify the root causes; Support manufacture areas to understand test designs, develops to support analysis on hardware and software.
  • Also implement tests codes to ensure manufactured products meet quality, safety, and performance standards.
  • Be responsible to support engineering to implement test processes, working closely with local and global engineer to troubleshoot issues in hardware and software, working to identify and correct technical problems before products reach customers.

Primary Focus:

  • Support test infrastructure, working with production to improve quality and efficiency, and providing feedback to design teams for "Design for Test" improvements.
  • Carry out technical monitoring of the quality.
  • Analyze the test and quality indicators (target), monitoring and guiding internal actions for their elimination.
  • Support Quality team on their analysis and support the Out of box and Xtend customer test (XCSA) to guarantee units meets customer requirements.
  • Ensure general care with the equipment used.
  • Ensure that the Test Information Management System (TT Support, Code Mgt, Code Distribution, Server Maintenance) is up-to-date and functioning properly.
  • Configure and support the test architecture/infrastructure, ensuring its 24/7 operation.
  • Support the test plan for NPIs (New Products Introduction) and their life cycle.
  • Support NPIs phases on tests for NPI units, ensuring full test compliance and approval according to the plan.
  • Ensure the implementation of strategies according to the plan defined by your local leader or test engineering.
  • Implement new projects, tools, improvements, test code, etc.
  • Develop and document tools to support the production process.
  • Take care of the tools, equipment, and materials used in the performance of your duties, such as: notebook, backpack, screwdrivers, pliers, measuring instruments, and others.
  • Comply with the standards and procedures contained in the Quality, Environment, Safety, and Occupational Health Management systems.
  • Perform other tasks related to the position and/or determined by the company.
  • Watch over equipment and materials used in the development of its functions, such as laptops, mobile phones, tools, backpacks, and others.
  • Perform other tasks related to the position and / or determined by the company.

Minimum Requirements:

  • Education: Bachelor’s or associate degree in Electrical Engineering, Computer Science, or a related technical field.
  • Experience: 2 to 3 years relevant experience.
  • Location/Status: Whitsett, United States. This position is not eligible for visa sponsorship.

Technical Knowledge (Nice to have):

  • Python and other programming languages and data bases.
  • Windows Server system operation.
  • Linux System operation.
  • Networking, switches setup, infrastructure.
  • Lean Six Sigma
  • Quality tools
  • Server and PC Hardware architecture (Intel e AMD)
  • Network topology (Firewall)
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About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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