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Remote Playstation Support Jobs (NOW HIRING)

Fraud Strategist, Quantitative

San Mateo, CA ยท On-site +1

$138K - $178K/yr

Your work will support our mission to enhance security and reduce friction, ensuring customers can ... PlayStation ecosystem. Through your domain expertise and a deep understanding of our data, your ...

Sr. Manager, Finance Transformation

$111K - $152K/yr

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... equivalent) supporting Finance transformation initiatives. #LI-SV1 #Remote At SIE, we consider ...

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Remote Playstation Support information

See salary details

$30.5K

$45.3K

$61K

How much do remote playstation support jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote playstation support in the United States is $45,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $48,500.00 per year, depending on experience, location, and employer.

How do I get to PlayStation online assistant?

To access the PlayStation online assistant, visit the official PlayStation Support website and click on the 'Contact Us' section. You can choose live chat, email, or phone support options to get assistance with your PlayStation account or console issues. Having your console serial number and account details ready can help expedite the support process.

Does PS4 Remote Play still work?

As a Remote Playstation Support specialist, you should know that PS4 Remote Play continues to function with compatible devices and updated system software. It requires a stable internet connection, a PlayStation 4 console, and a compatible device such as a PC, Mac, or mobile device. Sony regularly updates the app to maintain compatibility and improve performance.

How to get a job in Sony PlayStation?

To get a job in Sony PlayStation, candidates should review current openings on Sony's official careers website, ensure they meet the required skills such as technical knowledge or customer service experience, and submit a tailored application. Relevant qualifications may include familiarity with gaming consoles, troubleshooting skills, and certifications in related fields.

What is the difference between Remote Playstation Support vs Remote Console Support?

AspectRemote Playstation SupportRemote Console Support
CertificationsNone required, technical knowledge preferredNone required, technical knowledge preferred
Work EnvironmentCustomer service, technical troubleshooting via remote toolsTechnical troubleshooting, remote access to gaming consoles
Industry UsageGaming companies, tech support servicesElectronics retailers, tech support providers
Search & Comparison IntentSupport for PlayStation devices and servicesSupport for gaming consoles in general

Remote Playstation Support focuses specifically on assisting users with PlayStation consoles and services, while Remote Console Support covers a broader range of gaming consoles and devices. Both roles involve remote troubleshooting and technical support, but the former is specialized for PlayStation products.

How much does PlayStation support get paid?

PlayStation support roles typically pay between $15 and $25 per hour, depending on experience and location. Support agents often require good communication skills and familiarity with gaming consoles and troubleshooting tools. Salaries can vary based on the company and whether the position is full-time or part-time.
More about Remote Playstation Support jobs
What cities are hiring for Remote Playstation Support jobs? Cities with the most Remote Playstation Support job openings:
What are the most commonly searched types of Playstation Support jobs? The most popular types of Playstation Support jobs are:
What states have the most Remote Playstation Support jobs? States with the most job openings for Remote Playstation Support jobs include:
Infographic showing various Remote Playstation Support job openings in the United States as of July 2026, with employment types broken down into 11% Locum Tenens, 22% Internship, 30% As Needed, 18% Full Time, 18% Nights, and 1% Summer. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $45,311 per year, or $21.8 per hour.
Marketing Director, Brand Culture

Marketing Director, Brand Culture

PlayStation Global

San Mateo, CA โ€ข On-site, Remote

$212K - $318K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isnโ€™t just the Best Place to Play โ€” itโ€™s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, weโ€™re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

The Marketing Director, Brand Culture is a strategic leader responsible for supporting the SVP of Marketing in extending gaming culture through youth audiences.

This role will lead PlayStation\'s youth culture strategy globally, translating emerging cultural insights into a clear brand point of view and working across the marketing organization to create scalable programs that build lasting emotional connections and cultural relevance with the next generation of players.

This role will work with executives and stakeholders, internally and externally, to deliver brand momentum and business results. We are seeking an out-of-the-box thinker, who can operate proactively in a fast-paced environment.

Key Responsibilities:

Strategy & Vision

  • Define long-term cultural vision and point of view for youth audiences globally.
  • Establish the brandโ€™s key intersection with entertainment, music, fashion, sports
  • Identify the cultural territories, behaviors, and signals that will shape the future relevance
  • Develop a clear framework for the brandโ€™s authentic expression within culture.

Cultural Intelligence

  • Drive ongoing research into youth culture and gaming culture
  • Evaluate cultural spaces, collaborators, creators, and lifestyle categories for strategic fit and impact.

Marketing Integration & Scale

  • Embed cultural strategy across Brand Marketing, Partnerships, Social, Influencer Marketing, Events, and Creative teams.
  • Create scalable global platforms and activations that connect PlayStation to youth culture in authentic and meaningful ways.
  • Establish measurement frameworks that assess relevance, audience engagement, brand affinity, and business impact.

Leadership

  • Thought leader and partner to Brand Marketing, Partnerships, Influencers & Events Marketing, Creative, and Commercial teams
  • Demonstrate a solutions-oriented mindset, troubleshooting challenges and adapting plans to meet evolving business and market needs
  • Balance global alignment with appropriate local and product-level flexibility, reinforcing a one SIE mindset while respecting market and portfolio needs

Skills and Qualifications:

  • Bachelorโ€™s degree in marketing, advertising, or a related field
  • 15+ years of experience building culturally relevant brands within gaming, entertainment, sports, fashion, music, technology, or consumer lifestyle categories.
  • Proven experience defining and driving youth culture strategy for a global brand.
  • Deep expertise working with creators, influencers, talent, and cultural partners in social-first environments.
  • Strong understanding of Gen Z and emerging youth audiences, including the platforms, communities, and behaviors shaping culture today.
  • A genuine interest and/or passion for gaming, entertainment, technology, or digital consumer brands
  • Track record of translating cultural insights into breakthrough marketing programs, partnerships, and brand platforms at global scale.
  • Experience managing agencies and external partners
  • Strong project management abilities, including the capacity to prioritize tasks, meet deadlines, and manage resources effectively
  • Experience influencing senior leadership and leading cross-functional teams across multiple regions.

At SIE, we consider several factors when setting each roleโ€™s base pay range, including the competitive benchmarking data for the market and geographic location. 
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 
In addition, this role is eligible for SIEโ€™s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.$212,000โ€”$318,000 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.