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Remote Playstation Support Jobs (NOW HIRING)

PlayStation Global

Technical Program Manager

San Mateo, CA · Remote

$146K - $190K/yr

Remote in US Department: Studio Business Group, Development Strategy Role Overview At PlayStation ... Identify and address gaps in planning, support, or execution across programs, proactively driving ...

PlayStation Global

Sr Manager, Games Marketing

$167K - $301K/yr

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... This is a flexible role that can be remote, with varying pay ranges based on geographic location.

PlayStation Global

Business Analyst (Contract)

$76.26 - $114.33/hr

... PlayStation brand, a name synonymous with entertainment excellence and creativity. Business Analyst (Contract) Remote Duration: 1 year We're seeking a skilled Business Analyst to support the ...

PlayStation Global

Sr. Manager, Finance Transformation

$111K - $152K/yr

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... equivalent) supporting Finance transformation initiatives. #LI-SV1 #Remote At SIE, we consider ...

PlayStation Global

Fraud Strategist, Quantitative

San Mateo, CA · On-site +1

$138K - $178K/yr

Your work will support our mission to enhance security and reduce friction, ensuring customers can ... PlayStation ecosystem. Through your domain expertise and a deep understanding of our data, your ...

Sony Interactive Entertainment (SIE)

$135K - $202K/yr

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... This is a flexible role that can be remote, with varying pay ranges based on geographic location.

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All JobsRemote Playstation Support Jobs

Remote Playstation Support information

See salary details

$30.5K

$45.3K

$61K

How much do remote playstation support jobs pay per year?

As of Jul 3, 2026, the average yearly pay for remote playstation support in the United States is $45,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $48,500.00 per year, depending on experience, location, and employer.

How do I get to PlayStation online assistant?

To access the PlayStation online assistant, visit the official PlayStation Support website and click on the 'Contact Us' section. You can choose live chat, email, or phone support options to get assistance with your PlayStation account or console issues. Having your console serial number and account details ready can help expedite the support process.

Does PS4 Remote Play still work?

As a Remote Playstation Support specialist, you should know that PS4 Remote Play continues to function with compatible devices and updated system software. It requires a stable internet connection, a PlayStation 4 console, and a compatible device such as a PC, Mac, or mobile device. Sony regularly updates the app to maintain compatibility and improve performance.

How to get a job in Sony PlayStation?

To get a job in Sony PlayStation, candidates should review current openings on Sony's official careers website, ensure they meet the required skills such as technical knowledge or customer service experience, and submit a tailored application. Relevant qualifications may include familiarity with gaming consoles, troubleshooting skills, and certifications in related fields.

What is the difference between Remote Playstation Support vs Remote Console Support?

AspectRemote Playstation SupportRemote Console Support
CertificationsNone required, technical knowledge preferredNone required, technical knowledge preferred
Work EnvironmentCustomer service, technical troubleshooting via remote toolsTechnical troubleshooting, remote access to gaming consoles
Industry UsageGaming companies, tech support servicesElectronics retailers, tech support providers
Search & Comparison IntentSupport for PlayStation devices and servicesSupport for gaming consoles in general

Remote Playstation Support focuses specifically on assisting users with PlayStation consoles and services, while Remote Console Support covers a broader range of gaming consoles and devices. Both roles involve remote troubleshooting and technical support, but the former is specialized for PlayStation products.

How much does PlayStation support get paid?

PlayStation support roles typically pay between $15 and $25 per hour, depending on experience and location. Support agents often require good communication skills and familiarity with gaming consoles and troubleshooting tools. Salaries can vary based on the company and whether the position is full-time or part-time.
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Remote Playstation Support jobs near you
Technical Program Manager

Technical Program Manager

PlayStation Global

San Mateo, CA • Remote

$146K - $190K/yr

Other

Posted 9 days ago

Job description

Technical Program Management, Platform & Studio Relations 

Location: Remote in US 
Department: Studio Business Group, Development Strategy  

Role Overview 

At PlayStation Studios, we're committed to delivering world-class gaming experiences. As the person leading Technical Program Management - Platform & Studios Relations, you will play a pivotal role in aligning our first-party studios with PlayStation's future platform and network services ecosystem.  

We start from strategical planning to set goals and find out the best approach to get there.   Then we initiate a program, reach out to first-party studio and platform side leadership to share the plan and head towards our common goal.     You will be assigned to multiple studios and/or programs.  

 
This role sits at the intersection of technology, development, and platform strategy - ensuring that our first-party games are fully aligned with platform capabilities and services, and that both Studio and platform teams are equipped with the right insights, timelines, and context needed to move forward together to achieve the goal.   

You will own and drive cross-functional programs with significant visibility and autonomy. This is a strategic, hands-on leadership role that actively shapes solutions, fosters alignment, and ensures progress.  

The ideal candidate is a natural connector, capable of operating across technical, creative, and executive audiences, and thrives in environments where accountability and initiative are rewarded. Together with the platform business, we aim to deliver PlayStation's best console launch to date. 

Key Responsibilities 

  • Lead key planning, execution, and communication efforts across complex, cross-functional initiatives, ensuring clarity of goals, progress, and dependencies.  

  • Develop crisp, tailored communications and presentation materials for multiple stakeholder levels, from studio teams to SIE senior leadership. 

  • Identify and address gaps in planning, support, or execution across programs, proactively driving resolution and ensuring delivery against timelines. 

  • Cross studio progress tracking for responsible initiatives with high visibility 

  • Asset management of hardware that are allocated to studios 

  • Program disclosure operation 

Qualifications 

  • 8+ years of experience in technical program management, production, or platform operations, ideally within games, tech, or interactive entertainment. 

  • Strong grasp of the game development lifecycle and platform and services technology ecosystems. 

  • Demonstrated success owning and driving large-scale, cross-functional programs with autonomy and impact. 

  • Outstanding written, verbal, and visual communication skills - able to present complex topics clearly to a variety of audiences. 

  • High stakeholder management skills; able to influence without authority and maintain alignment across dispersed teams. 

  • Comfortable operating with ambiguity and complexity; brings structure where needed without stifling creativity. 

Preferred Qualifications 

  • Familiarity with PlayStation platform tools, SDKs, APIs, and services. 

  • Previous experience working in or closely with AAA game development studios. 

  • Experience operating in large, matrixed organizations. 

  • Proficiency with program management tools and best practises  

  • Passion for video games and entertainment 

Apply