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Full Time Playstation Support Jobs (NOW HIRING)

Roblox

Senior Software Engineer - Consoles

San Mateo, CA · On-site

$196K - $243K/yr

Shape & improve the PlayStation and Xbox experience that millions of players see every day ... All full-time employees are also eligible for equity compensation and for benefits as described on ...

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Roblox

Senior Software Engineer (C++)

San Mateo, CA · On-site

$195K - $242K/yr

... supported platforms. Our platform is used by over 150M people daily. You will work primarily in ... All full-time employees are also eligible for equity compensation and for benefits as described on ...

31st Union

Lead UI Engineer

San Mateo, CA · On-site

$133K - $198K/yr

Leverage GPU where needed to support competitive, high framerate play. * Ensure UI implementations ... Direct experience resolving UI-related console certification issues (TRC/TCR) for PlayStation and ...

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Full Time Playstation Support information

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How much do full time playstation support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for full time playstation support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Full Time Playstation Support vs Customer Service Representative?

AspectFull Time Playstation SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge of gaming consolesHigh school diploma or equivalent; communication skills
Work EnvironmentGaming companies, call centers, remote supportVarious industries, call centers, retail, remote
Industry UsagePrimarily in gaming and entertainmentBroad, across multiple sectors
Common Search IntentTechnical support for Playstation productsGeneral customer service roles

Full Time Playstation Support focuses on technical assistance specifically for Playstation products within the gaming industry, requiring specialized knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles involve communication skills and call center environments, Playstation Support emphasizes technical troubleshooting related to gaming consoles.

More about Full Time Playstation Support jobs
What are the most commonly searched types of Playstation Support jobs? The most popular types of Playstation Support jobs are:
What job categories do people searching Full Time Playstation Support jobs look for? The top searched job categories for Full Time Playstation Support jobs are:
Full Time Playstation Support jobs near you
Infographic showing various Full Time Playstation Support job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Senior Software Quality Engineer (Contract)

PlayStation Global

San Mateo, CA • On-site

Full-time

Posted 14 days ago

Job description

Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Software Quality Engineer(Contract)
Hybrid: San Mateo, CA
Are you passionate about delivering high-quality mobile applications used by millions of users worldwide? Join Sony Interactive Entertainment's Quality Engineering organization and help ensure the quality, stability, and performance of innovative iOS mobile applications.
We are looking for a motivated and detail-oriented Software Quality Engineer (Contract) to support end-to-end testing efforts across our iOS application ecosystem. In this role, you will work closely with software engineers, SDETs, and product teams to validate new features, execute comprehensive test plans, expand automation coverage, and help deliver high-quality releases.
This position is focused on quality engineering and test execution. While it is not a full-time software development role, candidates should have strong automation experience and be comfortable working with automation frameworks, reviewing automated tests, and collaborating with automation engineers to improve test coverage and CI/CD validation.
What You'll Be Doing
  • Execute end-to-end testing activities for iOS mobile applications, including functional, integration, regression, and end-to-end testing.
  • Review product requirements, UX flows, and technical designs to identify test scenarios and develop comprehensive test plans.
  • Perform manual and automated testing using iOS simulators, physical devices, and cloud testing platforms such as Sauce Labs or BrowserStack.
  • Collaborate with developers and SDETs to identify opportunities to increase automation coverage and improve overall test effectiveness.
  • Execute and validate automated test suites, investigate failures, and support troubleshooting of automation issues.
  • Analyze application logs, reproduce reported issues, validate bug fixes, and assist with root cause analysis.
  • Create clear and actionable defect reports, including reproduction steps, logs, screenshots, and supporting evidence.
  • Validate mobile application interactions with backend services through API and integration testing, including testing with mocked services when appropriate.
  • Support continuous integration and release validation by executing automated and manual test activities within CI/CD pipelines such as Jenkins and GitHub Actions.
  • Work closely with cross-functional teams including engineering, product management, architecture, QA, and operations in an agile development environment.

What We're Looking For
  • 5+ years of experience in software quality engineering, with strong hands-on experience testing iOS mobile applications.
  • Experience creating test plans, identifying test scenarios, and executing comprehensive manual and automated testing.
  • Hands-on experience with mobile automation frameworks such as Appium and familiarity with Python-based automation.
  • Understanding of the iOS application release lifecycle, including TestFlight, build pipelines, versioning, and release validation.
  • Experience testing on iOS simulators, physical devices, and cloud testing platforms such as Sauce Labs or BrowserStack.
  • Familiarity with automation frameworks such as Pytest, WebdriverIO, or Playwright, with the ability to review automated tests, troubleshoot failures, and collaborate with automation engineers.
  • Basic programming or scripting experience (Python preferred; Java, JavaScript, or C# is a plus) sufficient to understand automation frameworks, troubleshoot failures, and contribute where appropriate.
  • Experience working with CI/CD pipelines such as Jenkins or GitHub Actions.
  • Strong analytical, debugging, and problem-solving skills.
  • Excellent communication and collaboration skills, with experience working across distributed teams.
  • Ability to quickly learn new technologies and adapt in a fast-paced development environment.

Nice to Have
  • Experience testing PlayStation or gaming-related applications.
  • Familiarity with PlayStation SDKs.
  • Experience with GitHub Actions.
  • Experience testing applications that interact with cloud services or REST APIs.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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