1

Application Support Manager Jobs in Georgia (NOW HIRING)

Coordinate with third-party vendors by creating, tracking, and managing vendor support tickets and ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

Company Description We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader ...

As a Support Manager , you will play a pivotal role in delivering advanced technical support to our ... Application, Database, Cloud Services, and Systems. Successful candidates should possess ...

next page

Showing results 1-20

Application Support Manager information

See Georgia salary details

$51.5K

$90.4K

$139.7K

How much do application support manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for application support manager in Georgia is $90,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $107,200.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Georgia? The most popular types of Application Support jobs in Georgia are:
What job categories do people searching Application Support Manager jobs in Georgia look for? The top searched job categories for Application Support Manager jobs in Georgia are:
What cities in Georgia are hiring for Application Support Manager jobs? Cities in Georgia with the most Application Support Manager job openings:
Infographic showing various Application Support Manager job openings in Georgia as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $90,361 per year, or $43.4 per hour.
Application Support Engineer

Application Support Engineer

Judge Group, Inc.

Alpharetta, GA

$50 - $60/hr

Other

Posted yesterday


Job description

Location: Alpharetta, GA
Salary: $50.00 USD Hourly - $60.00 USD Hourly
Description:
Job Title: Application Support Engineer
Location: Alpharetta, GA (Onsite 5 Days)
Duration: Contract To Hire
Job Description:
Looking for a talented Application Support Engineer Senior to provide technical production support, managing/troubleshooting, deploying customer care applications, and upcoming technology needs like cloud migration etc. You will also be diagnosing and fixing operational issues with our high-volume transaction processing applications, products, and platforms. Using product knowledge, subject matter expertise and technical skills, you will provide the highest level of service to resolve the client/customer's issues.
What you will do:
System Management: Provide oversight, governance, and technical expertise for Windows, Linux servers and Azure Cloud, including hardware sizing, monitoring, and optimization among others
Cloud Expertise: Support cloud environments on Azure, ensuring seamless integration with applications and optimizing cloud resources for performance and cost-efficiency
Monitoring & Performance: Utilize tools such as Dynatrace, Splunk, Moogsoft to monitor application performance and tie application usage back to infrastructure configuration
Database: Knowledge to drive efficiency for Oracle and SQL database configuration and usage, ensuring optimal performance.
Network & Security: Understanding Networking architecture in a typical Datacenter, firewalls, Load Balancers, VIPs, Certificates and how the Certificate renewal process works etc.
High Availability & Disaster Recovery: Design, provide configurations, and validate High Availability (HA) and Disaster Recovery (DR) solutions to ensure business continuity
Documentation & Standards: Maintain comprehensive architectural documentation of IT configurations and procedures, adhering to industry best practices
Support:
o Triage and resolve client requests and incidents.
o Analyze internal alerts coming from various monitoring tools like Splunk, SiteScope, Dynatrace etc.
o Analyze code and participate in root cause analysis.
o Participate in on-call rotation.
o Work closely with product development teams to review operational readiness of production changes.
o Work in a team environment as well as independently to resolve issues with minimal supervision.
o Involve in release deployments and validation.
What you will need to have:
Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement.
Minimum 10 years of Software development experience in Microsoft technologies (C#, .Net) and/or Java technologies
3 years of experience in Cloud Technologies like Azure
Experience with multi-tier architecture applications
Experience in Webservices like SOAP and REST
Strong troubleshooting and problem-solving skills to identify and resolve application issues.
Strong understanding of network concepts
What would be nice to have:
Experience with Service Now for Incident, Case, Problem and Change Management
Familiarity with monitoring tools like Splunk, Dynatrace
Experience writing scripts using Python, PowerShell, Linux/Unix Shell scripting for automating middleware maintenance.
Familiarity with FTP concerts and other tools like Control-M
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!