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Application Support Manager Jobs in Georgia (NOW HIRING)

Truist

Production Support Manager

Atlanta, GA · On-site

After you click Apply Now and complete your application, you'll be invited to create a profile ... This role leads global onshore and offshore support teams, manages incidents and problems, and ...

Truist

Production Support Manager

Atlanta, GA

After you click Apply Now and complete your application, you'll be invited to create a profile ... This role leads global onshore and offshore support teams, manages incidents and problems, and ...

Hitachi

IT Application Support Engineer

Monroe, GA · On-site

This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...

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All JobsApplication Support Manager JobsApplication Support Manager Jobs in Georgia

Application Support Manager information

See Georgia salary details

$51.5K

$90.4K

$139.7K

How much do application support manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for application support manager in Georgia is $90,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $107,200.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Georgia? The most popular types of Application Support jobs in Georgia are:
What job categories do people searching Application Support Manager jobs in Georgia look for? The top searched job categories for Application Support Manager jobs in Georgia are:
What cities in Georgia are hiring for Application Support Manager jobs? Cities in Georgia with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Georgia as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $90,361 per year, or $43.4 per hour.
AS/400 Application Support

AS/400 Application Support

Xoriant Corporation

Atlanta, GA

Other

Posted 17 days ago

Job description

We are seeking an experienced AS/400 (IBM iSeries / IBM i) Production Support Specialist to be embedded onsite at Atlantic American Corporation. The individual will serve as the primary point of contact for all AS/400 core application issues, incident resolution, system operations, and stakeholder communication. This is a high-visibility, mission-critical role supporting insurance policy administration, claims processing, and billing systems running on the AS/400 platform.

Mandatory Skills

  • 5+ years of hands-on experience with IBM AS/400 / iSeries / IBM i platform
  • Proficiency in RPG (RPG IV / ILE RPG) for reading and debugging application code
  • Strong CL (Control Language) programming and scripting skills
  • Experience with DB2 for i SQL queries, file operations, journaling
  • Expertise in batch job scheduling, monitoring, and failure recovery
  • Strong understanding of AS/400 subsystems, system values, and object management
  • Experience with IBM i Navigator or ACS (Access Client Solutions)
  • Proven track record in a production support / L2-L3 operations role

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Chandrakala Doddi

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