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Application Support Manager Jobs in Macon, GA (NOW HIRING)

Diaconia

Acquisition Logistician, Senior

Warner Robins, GA · On-site

$60K - $72K/yr

... Support Manager (PSM) across the full acquisition lifecycle , from early strategy development to sustainment execution. Candidates must demonstrate actual application of acquisition logistics ...

Mercer University

Administrative Support Assistant

Macon, GA

$33K - $44K/yr

Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your ... Ability to compose, edit, and manage professional correspondence and documents for internal and ...

New

Covenir

IT Senior Systems Administrator

Warner Robins, GA · On-site

$78K - $106K/yr

... and application support. * Preferred Proficiencies: MS Active Directory, DNS, DHCP, Microsoft Azure, Azure cost analysis and forecasting, AWS management, enterprise infrastructure and security ...

Vencora

IT Senior Systems Administrator

Warner Robins, GA · On-site

$78K - $106K/yr

... and application support. * Preferred Proficiencies: MS Active Directory, DNS, DHCP, Microsoft Azure, Azure cost analysis and forecasting, AWS management, enterprise infrastructure and security ...

Vencora

IT Senior Systems Administrator

Warner Robins, GA · On-site

$78K - $106K/yr

... and application support. * Preferred Proficiencies: MS Active Directory, DNS, DHCP, Microsoft Azure, Azure cost analysis and forecasting, AWS management, enterprise infrastructure and security ...

Vencora

IT Senior Systems Administrator

Warner Robins, GA

$78K - $106K/yr

... and application support. * Preferred Proficiencies: MS Active Directory, DNS, DHCP, Microsoft Azure, Azure cost analysis and forecasting, AWS management, enterprise infrastructure and security ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Macon, GA

Application Support Manager information

See Macon, GA salary details

$58.5K

$102.6K

$158.7K

How much do application support manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for application support manager in Macon, GA is $102,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $121,800.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Macon, GA are hiring for Application Support Manager jobs?

Cities near Macon, GA with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,634 per year, or $49.3 per hour.

Health IT Specialist

FIRST CHOICE PRIMARY CARE

Macon, GA • On-site

Full-time

Re-posted 27 days ago

Job description

Job Title: eClinicalWorks (eCW) Superuser

Organization: First Choice Primary Care, Inc. (FCPC)
Location: Macon, GA (multi-site support required)
Department: Clinical Operations / IT
Reports To: Director of IT

Position Overview

First Choice Primary Care, Inc., a Federally Qualified Health Center (FQHC), is seeking an experienced Health IT Specialist to serve as the organization’s internal EHR expert.  This role supports organizational technology initiatives, healthcare applications, and information technology operations. This position assists with technology projects, application administration, user support, technology deployments, documentation,  provider and staf training, and other activities that support the organization's clinical and business technology needs. 

The ideal candidate will combine strong technical knowledge of eCW with a practical understanding of clinical operations and a passion for improving provider efficiency and patient outcomes.

Key Responsibilities

    1. Technology Project Support
    • Assist with planning, coordination, and implementation of information technology projects.
    • Participate in software deployments, technology rollouts, and implementation activities.
    • Assist with project tracking, testing, documentation, and follow-up activities.
    1. eClinicalWorks (eCW) Application Support, Related Hardware Equipment
    • Provide friendly and professional customer support to all medical staff for the eClinicalWorks EMR system by obtaining information on issues and relaying to various support teams. 
    • Assist users with application-related questions and basic troubleshooting.
    • Create and/or configure new areas of eCW – i.e. Templates, Letter, Forms, etc. Training will be provided on working with these features. 
    • Support the ongoing use and adoption of various eCW related initiatives and features.
    • Maintain initial ongoing training as assigned. 
    1. User Support and Training
    • Assist with onboarding and technology orientation for new employees.
    • Develop and maintain training materials, user guides, and reference documents.
    • Conduct individual and group training sessions as assigned.
    • Support users during system implementations and technology transitions.
    • Coordinate with MSP when necessary to resolve technology issues.
    • Assist with occasional deployment, setup, and replacement of computers, printers, and related technology equipment.
    1. Reporting and Administrative Support
    • Assist in generating and distributing routine reports as requested. 
    • Create visual presentation of data by using Pivot Tables and/or graphs in MS Excel.
    • Assist with maintaining technology inventories and asset records.
    • Assist with technology-related audits and information requests.
    • Support departmental administrative functions and special projects.

  • Provide on-site support across locations, including school-based health centers 

Qualifications

Associate degrees in Information Technology, Health Information Technology, Computer Science, Business Administration, Healthcare Administration, or a related field. Equivalent combinations of education and experience may be considered.
  • Two (2) years of experience supporting technology systems, healthcare applications, project coordination, or related functions preferred.
  • Experience working in a healthcare environment is preferred.
  • Experience with eClinicalWorks (eCW) preferred.
  • Experience supporting software applications and end users preferred.
  • Strong organizational and time management skills.
  • Excellent customer service and communication abilities.
  • Ability to manage multiple assignments and priorities.
  • Strong problem-solving and troubleshooting skills.
  • Ability to learn new technologies and applications quickly.
  • Strong documentation and follow-up skills.
  • Proficiency with Microsoft Office applications.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to communicate effectively with technical and non-technical staff
  • LPN/Coding/Billing Certification Preferred 



This is an 8am - 5pm on-site job that invoves travelling to other sites as needed.

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