Application Support Manager Jobs in Macon, GA (NOW HIRING)

Direct Support Professionals (DSP)

at The Crisis Service and Diagnostic Center

About River Edge Behavioral Health 

Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and developmental disabilities. The full continuum of River Edge Behavioral Health services provides state-of-the-art treatment and support services for more than 13,000 children, youth, families, and adults annually, who experience mental illness, addiction, co-occurring disorders, or developmental disabilities. 

Benefits Offered:

• Competitive Pay
• Medical, Dental, Vision Insurance
• Paid Time Off
• 12 Paid Holidays
• 401k with an employer match
• Flexible Spending Accounts
• Short and Long-term disability coverage
• Life Insurance
• Employee Discount Program

The Crisis Service and Diagnostic Center is a program designed to offer individual tailored assistance and brief (up to 90-day) stabilization for a maximum of sixteen (16) adults aged 18 and above, who have intellectual or developmental disabilities and/or concurrent mental health diagnoses. These individuals are experiencing psychiatric symptoms and/or significant emotional/behavioral changes that negatively impact their functioning and jeopardize their ability to stay in their usual home environment.

Location/Schedule – 750 Hazel Street, Macon Georgia Rotating 12- hour shifts Sun-Sat 7am-7pm or 7pm-7am

Responsibilities:  

• Assist individuals in crisis with activities of daily living, including personal hygiene, feeding, and mobility.
• Implement interventions developed by behavior analysts in behavior support plan to prevent challenging behaviors and ensure the safety of individuals in crisis.
• Implement de-escalation strategies to reduce and prevent harmful behaviors during crisis situations.
• Closely work with the behavior analyst, other members of the treatment team, and facility staff to coordinate crisis management approaches and ensure consistency in behavior support strategies.
• Maintaining accurate and timely documentation of observations, interventions, and outcomes related to skill acquisition, crisis incidents, and individual care.
• Maintain open communication channels with nursing staff, individuals, families, and other healthcare providers to ensure continuity of care and effective crisis resolution.
• Address any personnel issues to promote a productive and supportive work environment.
• Ensure compliance with all regulatory requirements, accreditation standards, and organizational policies relevant to crisis services.

Qualifications Needed (education and/or experience):  

• Requires High School Diploma.
• At least 2 years working in behavioral health, with individuals intellectual and developmental disabilities (IDD), or related field
• Must have good computer skills.
• Communications skills and the ability to foster good relationships among others is a plus.
• Preferred IDD experience

Additional Information:  

The Application Process 

All qualified applicants will be considered. 

This position is subject to close once a satisfactory candidate pool has been identified. 

The hiring managers will contact only those selected for an interview.  

Applicants who are not selected will receive notification via email. 

Due to the volume of applications received, we are unable to provide information on application status by phone or email. 

Safe Working Environment 

We at River Edge believe every employee has a right to a safe work environment.  Therefore, we require all employees to frequently wash their hands and sanitize common areas, helping keep employees and clients safe.  

Diversity and Inclusion 

River Edge Behavioral Health is committed to creating a diverse and inclusive work environment and is proud to be an equal employment opportunity employer.  All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, nationality, genetic make-up, disability, age, or veteran status. 

Drug-Free Workplace 

River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment.  In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background clearance and pre-employment drug screen.