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Application Support Manager Jobs in Columbus, GA

Futurewave Systems

Sr Salesforce Developer

Columbus, GA

$112K - $137K/yr

Develops, maintains, and integrates application software, related project management activity, and production support. Works closely with internal and external clients, business analysts, and team ...

Columbus Water Works

Programmer Analyst

Columbus, GA · On-site

$69 - $86/hr

... change management, disaster recovery, and technology modernization projects. * Create and maintain technical documentation and end-user documentation. * Provide Tier III application support and ...

Synovus

Business Analyst

Columbus, GA · On-site

Provide application support of all deposit applications, teller, and platform as it relates to ... Assume a lead role in all deposit, platform and teller projects including review, management, and ...

Futurewave Systems

Web Developer II

Columbus, GA

Develops, maintains, and integrates application software, related project management activity, and production support. Works closely with internal and external clients, business analysts, and team ...

Futurewave Systems

Senior Salesforce Developer

Columbus, GA

$112K - $137K/yr

Develops, maintains, and integrates application software, related project management activity, and production support. Works closely with internal and external clients, business analysts, and team ...

Regal Rexnord

Application Engineer I

Auburn, AL · Hybrid

Support production management activities to help ensure customer orders are fulfilled on time and ... Provide technical guidance to customers on proper product application and use. * Monitor and manage ...

Epta

Application Engineer

Columbus, GA · On-site +1

Supporting the Installation Area Managers, Sales Area Managers and Service Technical Managers in solving technical issues on systems and products, also in field Don't let a few unmet requirements ...

Chico's FAS, Inc.

Support Associate - Soma

Columbus, GA · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... To request accommodation during the application process, please contact your local Store Manager ...

Chico's FAS

Support Associate - Soma

Columbus, GA · On-site

$13.50 - $17.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... To request accommodation during the application process, please contact your local Store Manager ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Columbus, GA

Application Support Manager information

See Columbus, GA salary details

$54.6K

$95.8K

$148.1K

How much do application support manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for application support manager in Columbus, GA is $95,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $113,700.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Columbus, GA are hiring for Application Support Manager jobs?

Cities near Columbus, GA with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $95,791 per year, or $46.1 per hour.

Enterprise Applications Support Specialist

Mountville

Lagrange, GA • On-site

Full-time

Posted 2 days ago

New

Job description

Enterprise Applications Support Specialist - 2nd Shift
Location: LaGrange, GA (On-Site)
Shift: 2nd Shift
Department: Enterprise Applications
Reports To: Sr. Director, Enterprise Applications
Position Summary
Mountville is seeking an Enterprise Applications Support Specialist to join our Enterprise Applications team for 2nd shift. This role is ideal for someone who enjoys helping users, troubleshooting business application issues, learning business processes, and building a career in Enterprise Applications and business systems.
The Enterprise Applications Support Specialist serves as the first point of contact for application support requests and works closely with Business Analysts, ERP Systems Analysts, developers, and business stakeholders to ensure our systems effectively support daily operations.
This position offers a clear growth path into Business Analyst or other technology-focused roles within the organization.
What You'll Do
Application Support
  • Serve as a primary contact for enterprise application support requests.
  • Investigate and troubleshoot system issues reported by business users.
  • Document incidents, enhancement requests, and recurring issues.
  • Coordinate resolution of support tickets with internal teams and external partners.
  • Follow up with users to verify successful resolutions.

User Assistance & Training
  • Provide day-to-day support to users through manufacturing, customer service, supply chain, finance, and other functional areas.
  • Create and maintain user guides, SOPs, and knowledge base articles.
  • Help coordinate user training and communication for system updates.

Testing & Quality Assurance
  • Participate in limited testing of application enhancements, bug fixes, and upgrades.
  • Execute test scripts and document testing results.
  • Assist business users during User Acceptance Testing (UAT).
  • Identify and report defects and ensure appropriate follow-up.

Process & Data Support
  • Assist with data validation, cleanup activities, and data quality reviews.
  • Support process improvement initiatives and documentation efforts.
  • Help gather information needed for system enhancements and business requests.
  • Participate in project activities and system deployments as assigned.

Team Collaboration
  • Work closely with Business Analysts, ERP Systems Analysts, and technical resources.
  • Participate in daily support reviews and issue triage meetings.
  • Maintain accurate support documentation and status updates.
  • Contribute to continuous improvement of support processes.

Preferred Qualifications
Required
  • Associate degree or comparable work experience.
  • Strong customer service and communication skills.
  • Ability to learn business processes and enterprise software systems.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications.
  • Availability to work 2nd shift.

Preferred
  • Bachelor's degree in Business, Information Systems, Computer Science, or related field.
  • Experience supporting ERP, CRM, or business applications.
  • Experience working in manufacturing, distribution, or supply chain environments.
  • Familiarity with Microsoft Dynamics 365, SharePoint, Teams, Power Platform, or similar business systems.
  • Experience with ticketing systems such as Jira, Azure DevOps, ServiceNow or Freshdesk.

Characteristics of Success
The ideal candidate:
  • Enjoys helping people solve problems.
  • Is naturally curious and eager to learn.
  • Can communicate effectively with both business and technical teams.
  • Takes ownership of issues through resolution.
  • Is highly organized and detail-oriented.

Why Join Mountville?
You'll have the opportunity to work directly with the team responsible for supporting and enhancing critical business applications across the company. This role provides hands-on exposure to ERP systems, business processes, application support, and digital transformation initiatives while building a foundation for long-term career growth within Enterprise Applications.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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